15501 North Scottsdale Road, Scottsdale, AZ 85254, United States of America
#118 of 126 hotels in Scottsdale
Guests' ChoiceBased on 135 hotel reviews
6.1Cleanliness
7.1
Comfort
7.0
Location
7.8
Facilities
6.5
Staff
7.6
Value for money
6.7
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Debbie
United States of AmericaSeemed old and not especially well maintained. In our first room the air conditioner gave a huge pop and smoke started coming out. In second room the bottom of kitchenette cabinets were torn up and sink had old cigarette burns along the rim.
Good location. Close to local hospital, which we needed to visit I’ll family member.
Stayed in April 2024
Reviewed: March 22, 2024
Barbara
United States of AmericaFinding the place was next to impossible. It was dark and raining and there were NO signs on Scottsdale Rd. I called ESA and spoke to someone who hardly spoke English, at least that I could understand). He couldn't really help me so gave me the # of the actual hotel. No one answered and it just looped me back to the main ESA # where I talked to another almost non English speaker who transferred me to the hotel and it looped me back again. Finally we just tried to find it. Had to drive thru a shopping center and hope to find it. When we finally found it, we couldn't find the lobby as there were no signs. Only 1 person was working the entire hotel. She was very nice and really tried to help but she was overloaded with guests signing in, guests complaining about something, and just trying to do her job. I would not stay at this hotel again.
There was no breakfast. Coffee only.
Stayed in March 2024
Reviewed: March 11, 2024
Richard
United States of AmericaCable
Location was great. Did not go to breakfast. Could use an up date on that media /cable package.
Stayed in March 2024
Reviewed: December 27, 2023
Harry
United States of AmericaThe room was a bit old and slightly damaged. The interior could have used an upgrade.
The location was convenient to all places where I needed to be.
Stayed in December 2023
Reviewed: December 21, 2023
Veronica
United States of AmericaNo soap No shampoo No hair dryer
Near my doctor
Stayed in December 2023
Reviewed: December 6, 2023
Vern
United States of AmericaNo coffee pot
Location
Stayed in November 2023
Reviewed: October 24, 2023
Robert
United States of AmericaRoom had an odor of past cooking.
Comfortable bed
Stayed in October 2023
Reviewed: October 1, 2023
Jenkins
United States of AmericaI was in room 303 and it was alot of small bugs outside my door and the bugs was coming in under the door I was very annoyed they were through out the on the floor and crawling on the bed where me and my kids slept
The location
Stayed in August 2023
Reviewed: February 18, 2023
Jack
CanadaThe price paid was very high. There were a number of things that were not included. The breakfast was not much of one.
The room was acceptable
Stayed in February 2023
Reviewed: January 19, 2023
Doug
United States of AmericaThe room design was cramped especially the bathroom but it was manageable.. The overhead light by the door was barely working and the tub was clogged with hair causing it to drain slow. The air unit was a little clunky and noisy but it did acclimate the room temp fine..
The location was excellent for me, also the parking was very convenient.. Bed and pillows were fine and comfortable. fridge worked great and the chair that was also in the room was suitable.. The room was clean. would most likely stay again .
Stayed in January 2023
Reviewed: September 16, 2022
Robert
United States of Americaconninental buffet cerial toast waffle juice &fruit
need to provide a better choice than muffin or granola bars
Stayed in September 2022
Reviewed: May 9, 2022
Welton
United States of AmericaHot bre
We went somewhere else.
Stayed in May 2022
Reviewed: April 25, 2022
Nahalekula
United States of AmericaWe weren't necessarily thrilled about the lighting choices for the room that we were in, nor the floor as it seemed that there was stuff sticking to our feet. The proximity of the bathroom door to the toilet was also a little close making it a tight fit to navigate.
The rate was easily the best part, as a single mother, its not easy to afford hotel stays. We were in town for a 7v7 football tournament and didn't want to have to drive back home to Tucson. I was pleasantly surprised by the kitchenette. It was nice to have the full sized refrigerator to put out water, which I ended up forgetting. The breakfast set up in the front office was also a nice gesture even though we didn't take advantage and I was glad that it was a quiet night.
Stayed in April 2022
Reviewed: April 14, 2022
Jimmy
United States of AmericaThe breakfast was a joke. A cup of coffee and a granola bar does not constitute a provided breakfast. This business, as well as others, are still using the COVID-19 excuse for not providing services that were promised or advertised. Saying COVID-19 is the reason is, most of the time, a lie. These businesses that "hide" behind COVID-19 are, in truth, using this excuse to reduce labor and other expenses. Thus, increasing their bottom line proffit.
Stayed in April 2022
Reviewed: April 3, 2022
Mark
United States of AmericaThe room is very tired: Vinyl floor, very old bath, extremely small Toilet, shower/tub., small TV,
Bed was good.
Stayed in April 2022
Reviewed: March 24, 2022
Lynnette
United States of AmericaSome of the front desk staff were not friendly or helpful. The room was very small for an extended stay facility. The cable kept going in and out. We called about it and were told someone would come look at it, but they never did. The entry way into the room was very dirty. Our room was by trash cans that were overflowing for the three days we were there.
The location was very good. It was very easy to get to all of our destinations.
Stayed in March 2022
Reviewed: February 23, 2022
Douglas
United States of AmericaThe bed was terrible. No support whatsoever. Woke up all night long sore. Just worn out.
Friendly staff, kitchen accommodations were very nice
Stayed in February 2022
Reviewed: February 14, 2022
Jessica
United States of AmericaThe price of the room was way too high for the quality of the hotel.
The hotel was close to the waste management open
Stayed in February 2022
Reviewed: January 18, 2022
Rory
United States of AmericaRemote broken for tv
Disappointed. Coffee and granola bar is not breakfast
Stayed in January 2022
Reviewed: November 13, 2021
Richard
United States of AmericaElevator was still not working. This was the third week without the elevator.
Stayed in November 2021
Reviewed: August 12, 2021
Liz
United States of Americathe toilet look dirty the room smell alot like smoke
Stayed in July 2021
Reviewed: July 31, 2021
Cayetano
United States of AmericaThe refrigerator didn't work and my food spoiled.
I like the space and location.
Stayed in July 2021
Reviewed: July 2, 2021
James
United States of AmericaNo breakfast. Trash on property. No seal on room door, noise, hot air and light came in.
Good location.
Stayed in June 2021
Reviewed: July 2, 2021
Betty
United States of AmericaThe lobby was terrible - very small with barely enough standing room. It was nothing like the other Extended America I stayed at in Glendale. This was in Scottsdale which is mostly more affluent so this place was a shock! Also I could not get the shower to turn on. I called the office and they were supposed to send someone who finally showed up 10 minutes before checkout time today. I had taken a shower the morning of the day I arrived so I didn’t learn about it till this morning. When she didn’t come I washed my hair in the sink and used a wet wash cloth to do the best I could as I was checking out and going to the BMW shop where I’d left my car for a recall repair. Then travel home to Yuma! The clock stopped working. The coke machine wouldn’t take my credit card - the snack one did. This place I would not recommend to anyone!
Not a whole lot. Some of the staff were ver nice. One woman when I called to ask a question about my reservation talked so fast and had a some foreign language and not a good grasp of English - she was rude too! I think she worked on some call group for this company.
Stayed in July 2021
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