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  5. Reviews of Extended Stay America Suites - Indianapolis - West 86th St

Reviews of Extended Stay America Suites - Indianapolis - West 86th St This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8520 Northwest Boulevard, Indianapolis, IN 46278, United States of America

#101 of 150 hotels in Indianapolis

Guests' Choice

Review Score

Based on 181 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    8.0
    Would probably stay again at the price I paid, but not what they are advertised for now.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a little updating, landscaping was over running with thistles, My door to room was not shut all the way when I entered the room first time. A bit scary. Bottom of bathtub look like some one scratched it with a screwdriver.

    Location.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Good place to stay in the Indy area!
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were very clean

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our microwave didn't work(wasn't a super big issue and staff was notified.) we made due with the stove in our room just fine

    I liked how easy it was to find and how close to everything it was. The staff was very friendly and helpful!

    Stayed in April 2024

  • Reviewed: February 28, 2024

    7.0
    Great place to stay at
    • Leisure trip
    • Group
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast, because it was very poor. They only offered muffins and cereal bars to eat and coffee to drink. There was no fruit, bread, cereals, milk or yogurt. We weren't asking for a great buffet, but we thought that they could have had something better.

    It was a simple and little apartment that had everything. There was space to sleep and leave the suitcases without feeling trapped. We were 5 and there was enough space for everyone (even one more person could have been with us). We didn't use it, but the kitchen seemed nice too. It was very close to the city, Indianapolis, which makes it the perfect place to stay at for a couple of nights. If it wasn't for the breakfast, it would have been a perfect place.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    6.0
    Good stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The heat didn't work in our first room.

    The Manager switched our rooms becouse our heat didn't work,the hotel was booked.She called first thing in the morning when someone canceled and got us another room .

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    Would stay there again.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallways consistently smelled like marijuana smoke. Lots of loud arguing and fighting through the night, both nights.

    Clean room. Friendly staff. Allowed dogs.

    Stayed in February 2024

  • Reviewed: September 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact I had to play exterminator all weekend during my stay. There was a HUGE spider that crawled onto the bed & several other bugs I had to kill. I’m super afraid of spiders so this drove my anxiety through the roof! When I went to the front desk to address the issue, I was told they could send a housekeeper to my room but no one ever came.

    Convenient & comfortable

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    It smelled like smoke upon entering my room.

    Standard hotel that is good for the price. Small studio apartments make it nice for long stays.

    Stayed in September 2023

  • Reviewed: July 18, 2023

    6.0
    It was fair
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed on the first floor and it was difficult concentrating due to room above me they were stomping hard and walking hard all night long

    Close to my school location

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Very relaxing
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to stay on the 2nd floor when 1 st floor requested

    Very Clean

    Stayed in July 2023

  • Reviewed: June 26, 2023

    8.0
    Don’t expect breakfast
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They say breakfast but it was muffins and supposed to be oatmeal but there was no packets

    It was clean comfortable and affordable

    Stayed in June 2023

  • Reviewed: June 22, 2023

    7.0
    Not bad for the price
    • Leisure trip
    • Travelers with friends
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was not the best. Terrible blankets.

    How clean it was. How friendly the staff was.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We used some of their kitchen appliances and dishes, and the coffee maker had an old filter with old coffee in it still. That was the only dislike I can say!

    I loved the facility! It was much cleaner than other cheaper hotels in the area, and the staff was very friendly and helpful. I also thought the location was perfect, we had a pretty lazy weekend get away, but there were enough food places and stores close enough to be comfortable.

    Stayed in May 2023

  • Reviewed: January 6, 2023

    8.0
    Very Good
    • Couple
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cable wasn't working in room 304

    Stayed in January 2023

  • Reviewed: December 5, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, clean room, friendly staff.

    Stayed in December 2022

  • Reviewed: December 2, 2022

    6.0
    I would stay again.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    Not much. I wasn't expecting a 5 star hotel. It was fine for the one night.

    The bed was very comfortable. The television had all the stations that I like. Water pressure in the shower was good. Staff was very nice.

    Stayed in October 2022

  • Reviewed: November 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were horrible

    Close to Ortho Indy, kitchenette in room

    Stayed in November 2022

  • Reviewed: June 27, 2022

    6.0
    Fine for 5 nights’ sleeping for a special event (Indy 500) but wouldn’t wish to stay any longer
    • Leisure trip
    • Travelers with friends
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Drab decor. Very limited breakfast. Situated in a very dull area.

    Easy to reach from airport. Spacious studio. Helpful staff.

    Stayed in May 2022

  • Reviewed: April 25, 2022

    8.0
    Overall om
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast. Very scarce

    Very limited

    Stayed in April 2022

  • Reviewed: April 12, 2022

    6.0
    Pleasant
    • Couple
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was advertised but it was grab and go packaged muffins, granola bar. Should have had this is the description.

    location to hospital post surgery

    Stayed in April 2022

  • Reviewed: January 12, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    .I wish hotels would stop saying breakfast included when it's a granola bar and pack of oatmeal. There was no coffee one day. I am fine with no breakfast just wish places would stop advertising it. On the last day there was no water pressure. No one could take a shower before we left. Children were run on the floor above us both nights.

    The room was very spacious. We have a large family and it was great for our needs. Our over all stay was good.

    Stayed in January 2022

  • Reviewed: July 29, 2021

    6.0
    Not bad but you can find something better for that money
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast only to-go, very small bars and coffee. They don't tell you about it when you're booking.

    Stayed in July 2021

  • Reviewed: June 25, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and pillows!!! The light was very dim in the bathroom.

    Stayed in June 2021

  • Reviewed: May 31, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We thought it was a little ridiculous they still have no breakfast items due to covid-19 considering all the mask mandates are being lifted and everything else is open to capacity. The bed was way too hard and uncomfortable for us but others might find that level of firm mattress to be good thing

    We had an event at eagle Creek State Park which made this location perfect, and right off highway. The staff member who checked us in and out was very nice and was able to check us in early which was very helpful.

    Stayed in May 2021

Showing 1 - 25

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