Reviews of Quality Suites Kansas City International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
11951 Northwest Ambassador Drive, Kansas City, MO 64153, United States of America
#86 of 114 hotels in Kansas City
Guests' ChoiceReview Score
Based on 412 hotel reviews
6.8Score breakdown
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Cleanliness
7.3
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Comfort
7.5
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Location
8.3
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Facilities
7.0
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Staff
7.5
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Value for money
7.3
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Free WiFi
7.1
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Reviewed: March 19, 2024
Ann
United States of America1 review8.0“We only stayed a few hours but room was comfortable and clean”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We used taxi recommended by hotel and $35 for a 3 mile drive was a little much.
Room was nice. Left too early for breakfast
Stayed in February 2024
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Reviewed: January 18, 2024
Tammy
United States of America7 Reviews7.0“I was only in the room for a few hours but they charged me an extra $40 for checking in early”- • Leisure trip
- • Solo traveler
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The smell of the property was terrible. It smelled very old. They really need to replace the carpet.
How close it was to the airport.
Stayed in January 2024
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Reviewed: December 25, 2023
Alcinda
United States of America1 review8.0“This was a cozy, friendly place, near the airport, would do it again.”- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There were no linens for the hide-a-bed, and calling down to the front desk didn't bring us more.
Staff was very friendly and helpful, price was terrific, room was clean and spacious.
Stayed in December 2023
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Reviewed: November 15, 2023
Thomas
United States of America14 Reviews8.0“Our stay was very comfortable and filled our needs very well.”- • Leisure trip
- • Couple
- • King Suite with Transfer Shower - Accessible/Non-Smoking
- • Stayed 4 nights
The complimentary Breakfast was a lot less than we expected. My spouse could not have a lot of the items because she can not have Whole Wheat, and a lot of the ittems has Whole Wheat.
The room was comfortable, and clean. The room was nice and Quite considering it was close to the airport.
Stayed in November 2023
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Reviewed: November 12, 2023
Susan
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
Parking was questionable, especially handicapped parking. The parking lot was awful!!!!! Full of pavement breakups and giant holes and sucha small area it was impossible to manuver around the holes to protect car.
The room was excellent . It was the nicest, roomiest for our whole 3week trip.
Stayed in October 2023
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Reviewed: October 24, 2023
Hissong
United States of America2 Reviews6.0Pleasant- • Leisure trip
- • Group
- • King Suite with Transfer Shower - Accessible/Non-Smoking
- • Stayed 1 night
The check in process was the worst I have ever experienced. If you would take down the plastic barrier, then the desk associate and I could actually hear each other and effectively communicate. I repeated myself so many times, I finally gave up and told him to do whatever he wanted. It has never taken me 20 minutes to check into a hotel. I have no idea what all was charged because I couldn't hear or understand him. Never before have I had all the hotel guests ID scanned. We aren't criminals and aren't purchasing cold medication. It's a hotel room. Just a one night stay.
check out
Stayed in September 2023
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Reviewed: October 21, 2023
Taylor
United States of America1 review7.0“Everything was nice and reasonable but the sheets weren’t clean and neither were the curtains and blinds”- • Couple
- • King Suite with Transfer Shower - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
curtains and cleanliness
Location and property
Stayed in October 2023
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Reviewed: October 17, 2023
Jensen
United States of America1 review7.0Good- • Leisure trip
- • Travelers with friends
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Smelled of smoke.
Convenient
Stayed in October 2023
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Reviewed: October 8, 2023
Andrew_the_hungarian
Hungary65 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The last shuttle went at 11 pm and our plane arrived past that time. A lot of destinations land late at night. The room was ok, but everything is a bit wornout.
Close to the airport, good shuttle service. The room was exceptionally spaceous with coffe facilities and a good writing desk.
Stayed in September 2023
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Reviewed: September 26, 2023
Luke
United States of America1 review6.0“Decent but they need some help.”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
There was some green liquid/solid in the ice bucket in our room but we couldn't get a hold of anyone because they were doing a shuttle run.
Room size.
Stayed in September 2023
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Reviewed: August 25, 2023
Laurie
United States of America15 Reviews7.0“Pleasant stay for the weekend.”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
The breakfast area was dirty and not well stocked.
The room was spacious and clean. The bed and pillows were comfortable.
Stayed in August 2023
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Reviewed: August 24, 2023
Karon
United States of America2 Reviews8.0“Short stay, good rest”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in August 2023
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Reviewed: August 7, 2023
Taylor
United States of America2 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pool wasn't open. Bathroom faucet didn't work.
Room was clean
Stayed in August 2023
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Reviewed: August 7, 2023
Taylor
USA2 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The TV didn't work in our room and the toilet wouldn't fill unless you jiggled the handle.
Clean, nice sitting area
Stayed in August 2023
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Reviewed: July 20, 2023
Gulley
United States of America3 Reviews7.0“NO LONGER MY GO TO SPOT TO RELAX”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They told me on a Tuesday when I checked in that it was a $100 deposit that was going on my card but whrn I checked out I would be refunded quickly. That following Wednesday they ended up charging my card $50 , not 100 BUT WHY WED? I SHOULD HAVE RECIEVED MY DEPOSIT BACK BY THEN!! Also when my friend arrived the staff 20 questioned him as he was coming to the room, treating him NOT as a guest but as a suspect! Wth!?? AND the room smelled like mildew and mold TERRIBLY In the shower area ans there qerw spots of Mold on the ac vent. Also rollie pollie bugs were everywhere and it looked like bad urine stains behind the toilet on the wall. SUPER DISAPPOINTED! THIS WAS MY GO TO HOTEL. NO WAY I WILL BE RETURNING. OH and the only vending machine has been down for over 2months now
I liked the price, king size bed, cold air conditioning and furniture in the room. The location was the best
Stayed in July 2023
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Reviewed: July 9, 2023
Gavin
United Kingdom21 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very basic
Close to the airport
Stayed in May 2023
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Reviewed: July 3, 2023
Terry
United States of America3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This place is very close to the airport,
Stayed in July 2023
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Reviewed: May 27, 2023
Crystal
United States of America55 Reviews6 helpful votes7.0“Not fancy but definitely comfortable”- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The place is old and needs some repairs. Potholes in the parking lot, big cracks in the sidewalk, broken tiles. The elevator was dirty. The lights in the halls flicker and go out. It feels run down.
Our room was surprisingly spacious, clean, and the bed was comfortable. We slept great. The front desk staff was kind and efficient.
Stayed in May 2023
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Reviewed: April 21, 2023
Stacie
United States of America1 review7.0“If it hadn’t been for the missing staff person and having to wait to check in I would rate better”- • Leisure trip
- • Couple
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Late check in and the only staff member was out getting people on the shuttle. That was very frustrating.
Stayed in April 2023
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Reviewed: April 6, 2023
Mardi
United States of America7 Reviews6.0“staff was courteous. convenient to airport. Room could have. been cleaned better.”- • Leisure trip
- • Solo traveler
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
the room needed to be a little cleaner. Carpet needed to be vacuumed
close to airport shuttle service
Stayed in April 2023
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Reviewed: March 29, 2023
Kori
United States of America4 Reviews6.0“It worked, but I wouldn't go back.”- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room wasn't clean. We found other people's clothes in the bathroom.
I liked the location.
Stayed in March 2023
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Reviewed: March 28, 2023
Lynn
United States of America1 review6.0“the night guy at the desk was asleep when I went to breakfast, which was poor, and still sleeping wh”- • Leisure trip
- • Solo traveler
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
They are remodeling and when finished it will be better
Easy to get to
Stayed in March 2023
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Reviewed: February 20, 2023
Ulrika
United States of America2 Reviews6.0“Feeling safe trumps all but a shower would have been nice.”- • Leisure trip
- • Family with young children
- • King Suite with Transfer Shower - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They was hair in the tub and hair balls on the bathroom floors. All the towels were thin, stiff and yellowed . There were also some yellow stains on the bed sheets.
I felt safe and there was no smoke or strange smells. The microwave was clean and spacious. The room was oversized with a sitting area. Staff was friendly as well.
Stayed in February 2023
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Reviewed: January 29, 2023
Darryl
United States of America17 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite with 1 King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No ice! The ice machine has been broken for a while. Also, there was no hot breakfast. The waffle maker and waffle mix were not available.
The rooms are big and clean.
Stayed in January 2023
