25104 Pacific Hwy South, Des Moines, WA 98032, United States of America
#3 of 3 hotels in Des Moines
Guests' ChoiceBased on 380 hotel reviews
3.8Cleanliness
4.5
Comfort
4.8
Location
5.6
Facilities
4.5
Staff
5.8
Value for money
5.1
Free Wifi
4.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Obayashi
JapanNo one was in the office when check-in. (Wait for 30 min ... .) Light in toilet zone was blinking. Sink of toilet zone was broken. No shampoo. No remote controller of TV exist. Poop of the dog in front of my room. (About to step!)
Sorry, nothing especially.
Stayed in May 2024
Reviewed: April 7, 2024
Ruby
United States of AmericaEverything the elevator stunk like pee the room was so nasty and the bed was so uncomfortable.
Only the staff
Stayed in March 2024
Reviewed: March 26, 2024
Puipui
United States of AmericaI didn't get to stay I need a refund
I like certain employees
Stayed in March 2024
Reviewed: February 2, 2024
William
United States of AmericaHeater didnt work at all, sink in kitcheb didnt work thought was just turbed off when thought about it turbed it on to make dinner and then ended up with a leak and water everywhere..water from shower would not stay in shower assuming installed at a angle as drain not clogged and curtain pulled (walk in shower) and shower head not turbed out. To top it all off (im summarizing as i had a long detailed explanation and page froze and lost it all) we lost power as did alot of people and the lady working at check out was lazy and unprofessional she litterly had guest going abd checkinh if rooms had power to move. Gave them a key and said go check one guest had to check 3 rooms befor found one. I had another bad exsperiancd with her but im not typing it all out again but just say she is very unprofessional and seems like a lazy know it all employee. To top it all off myself and wife for homeless. I got a new job saving up to move into a A place But decided that we deserved it and And to treat ourselves, we decided to stay at a motel. Didn't have the money at all to do it, but we did anyway. And our experience was horrible to talk that off. We were told that the refund from the deposit would be a checkout or soon after and it was not as partially. My follow does state Three day or more before refund will be sent. Very saddened and upset.. Last time will do and probably use booking.com
The two employees working when i booked in where awesome and cool. Had a few good laughs and generally seemed like awsome workers who knew what they where doing and in good spirts. These two employees wwas the one clocking OUT at 11pm and one clocking IN at 11pm there was some cross over time where both where there. 10/25
Stayed in January 2024
Reviewed: September 26, 2023
Subarayan
MalaysiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 3, 2023
John
United States of AmericaThe room had no shower curtain, and had an odor .the toilet backed up and it took thrm.over 14 hours to fix it. The refrigerator was too cold like a freezer. JD
Nothing
Stayed in August 2023
Reviewed: August 3, 2023
Luther
United States of AmericaVery noisy.
Location, price
Stayed in July 2023
Reviewed: August 1, 2023
Patricia
United States of AmericaI had two queen size bed, one have blanket, the other one only have sheet to cover. The bathroom ceiling have mold. The floor is sticky all over
My room was in the end of building The bright light around the building and parking lot
Stayed in July 2023
Reviewed: May 1, 2023
Skye
United States of Americarude staff overcharged kept deposit no proof of any damage
Stayed in February 2023
Reviewed: April 16, 2023
Blueistru
United States of AmericaIt's a hood motel very unsafe and unclean
I had a place that I could barely afford
Stayed in April 2023
Reviewed: April 11, 2023
Saran
United States of AmericaEverything!
Not at all
Stayed in March 2023
Reviewed: March 29, 2023
Fer
United States of Americadirty in the elevator
first day no shower curtain
Stayed in March 2023
Reviewed: February 13, 2023
Belinda
United States of AmericaThe fact that it's been more than 14 business days and I have not received my deposit
The staff didn't hassle me or refuse to help.
Stayed in January 2023
Reviewed: December 16, 2022
Corey
United States of Americadirty everywhere. no hot water. half of it was completely shut off in the room I stayed.
not much. location was ok not great
Stayed in December 2022
Reviewed: October 9, 2022
Angelina
United States of AmericaI liked that it was close to a store and only a short drive from the coast.
Stayed in October 2022
Reviewed: October 4, 2022
Tracy
United States of AmericaFront desk person in morning was rude and was yelling at me so loud my boyfriend heard her through the phone
Mesha at the front desk was awesome and so was James the manager. They only have one housekeeper who works her butt off so don't expect it to be clean. Bring your own cleaning supplies for a better stay Girl in morning front desk was horrible rude
Stayed in September 2022
Reviewed: September 26, 2022
S
United States of AmericaGarbage cans full everywhere. No towels. Shower curtains definitely need to be changed. Very different from what shows in the pictures.
It was a spot to lay our heads.
Stayed in September 2022
Reviewed: September 13, 2022
Yvonne
United States of AmericaI booked this room for my son in law and he was told there was no reservation. I had to call to verify there was and go to the facility and discuss it in person.
The location and price were right where I needed it to be.
Stayed in August 2022
Reviewed: September 12, 2022
Rebecca
United States of Americaconditions were poor
price
Stayed in September 2022
Reviewed: August 7, 2022
Bello
United States of AmericaCondition of room
Price
Stayed in August 2022
Reviewed: August 5, 2022
Jeremiah
United States of Americaoverall my room was run down the only fairly clean thing was the bed and fridge
the location was decent
Stayed in August 2022
Reviewed: July 28, 2022
Bueno
United States of Americano well maintained - trash by stairways
the price
Stayed in July 2022
Reviewed: July 26, 2022
David
United States of AmericaNasty nasty nasty floor. Room reeked of cigarette smoke. Cig butt burns all over bed spread.
Hot water and semi comfortable bed with a roof over our head
Stayed in July 2022
Reviewed: July 18, 2022
Cassandra
United States of AmericaThe whole situation was messed up, got there from over an 8 hour drive and wasn't able to check in because of issue with staffing. Resulting to having to sleep at a rest area with my children. I did however get my room with a partial refund and $20 off the next day at 7am. Our trip didn't go as expected because we were short on rest and started our adventures at almost 3pm! Also there was trash everywhere, the elevator was disgusting, the fridge was dirty, the shower was dirty with hair in there. I do appreciate the girl at the front desk for her hospitality. However, i will never book there again nor will I recommend.
I like the cost for it being the type of room that it was. And how easy it was to book it. The room was a great size and perfect for our group.
Stayed in July 2022
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