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  5. Reviews of Extended Stay America Select Suites - Atlanta - Buckhead

Reviews of Extended Stay America Select Suites - Atlanta - Buckhead This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3967 Peachtree Road, Atlanta, GA 30319, United States of America

#241 of 261 hotels in Atlanta

Guests' Choice

Review Score

Based on 118 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    7.2

  • Facilities

    5.8

  • Staff

    7.2

  • Value for money

    6.1

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    One time deal.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic. No coffee to be found on the property. Even though we didn’t need plates or pans, I saw that you have to rent them. I would think that comes with your room in an extended stay location.

    Convenient location

    Stayed in April 2024

  • Reviewed: April 10, 2024

    6.0
    Met the bare minimum basics
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nicer rooms or cheaper price

    The staff was nice. The rooms were lacking in cleanliness and decor you cpuld clearly seecalot of wear and tear. After cleaning thoroughly on my own it was a decent stay The beds were decent.

    Stayed in April 2024

  • Reviewed: February 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was dirty, the girl checking us in had to climb over the counter with a small toddler to check us in. The air conditioner was extremely loud and kept us up all night.

    Price was ok.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    6.0
    If you just need a last minute stay this is the option
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv didn’t work. Staff notified the first day and was promised a new remote and no remote. Went to front desk later on about and was told that he would put in a maintenance request. Went the whole stay without TV. No dishes was available. Dust/spiders webs in corners and behind nightstand

    It was in a convenient location to get to my destination

    Stayed in February 2024

  • Reviewed: February 1, 2024

    6.0
    Convenient location but needs many improvements
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs a refurbished badly. Everything worn, rusted or well past its prime. Had several cockroach visitors while sitting at n couch.

    Very good location. Close to aminities and next to Marta.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    5.0
    Excellent location, nice room.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    Room was a little noisy during the day. I could hear other people talking in their rooms. Also, room was a little tired. was clean but was old and worn.

    room was larger than expected. comfortable area to sit bed was ok.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    No one on site at 3:15 when tried to check in Called but went to msg Someone was there when we returned at 10p It took 2 calls & 5 days to get deposit refunded

    Breakfast- coffee & cereal bars offered Price & location good It was clean

    Stayed in December 2023

  • Reviewed: November 3, 2023

    6.0
    My room I saw cockroach
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Better

    Stayed in October 2023

  • Reviewed: October 14, 2023

    4.0
    Disappointing
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room we were assigned [222] had roaches (we just kept seeing them) as if they were coming out of the walls. It freaked my 12-year-old out to the point of their inability to fall asleep. The tub/shower combo looked dirty. The beds were inadequately made, the bed skirts were missing, and there was no comforter. I should've complained about the roaches and took that as a sign that something could be more wrong. The next day (after checking out), my 15-year-old started complaining of itchy bumps on his hands and neck. Mind you, both of my kids slept in their clothes (they didn't shower because of the appearance of roaches and that the shower looked dirty). If I could have a do over, I would have notified the front desk of the condition of the room and requested another room, SMH at myself. I was just so tired after the drive to Atlanta. Now, I have itchy bites on my biceps, arms foot, and hand. This is the 2nd time I've booked with Booking.com post-pandemic. I've noticed that the hotels I've booked via Booking.com give us their worst, low-quality, substandard room. It was not like this pre-pandemic, SMH. After this last experience, I won't book via [third-party bookings]. It was a bad experience, then to leave with bug bites that itch relentlessly, it's not worth the few $$$ saved . . . Oh, and that's another thing. A guest showed up when we were checking in inquiring about the rates per night. The staff quoted him nearly $20 less than what I paid via Booking.com. Deal? No deal! It's not worth the experience we had.

    The front desk staff was very pleasant [check in/out].

    Stayed in October 2023

  • Reviewed: October 3, 2023

    4.0
    Expected better from an accomodation situated in the heart of buckhead!
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 9 nights

    There was a roach infestation in the initial room given to me and I had to stay there for 2 nights before getting another room. The refuge is situated right in front of the elevator in a big box often left overflowing and smelly before being emptied, with roaches gathering.

    The location was great!

    Stayed in September 2023

  • Reviewed: September 14, 2023

    5.0
    Great location but broken microwave and bugs ruined it.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Microwave was broken and never replaced. Plates were wait listed for five days probably need more plates and we found cockroaches in the room.

    The location was great!

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    I had to leave early so in the check out I did not see anyone of the staff to say thank you and good bye, I had to left the keys on the front desk.

    Clean room and ready when I checked in, Location very close to metro station.

    Stayed in August 2023

  • Reviewed: July 8, 2023

    7.0
    Good
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV did not work all night. I think it was due to the weather. They also don't turn all the way facing the beds. The air conditioner was not convenient to the location of the beds.

    The location was convenient to where we needed to be. The staff was excellent.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    5.0
    It has bugs/roaches.
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It had bugs.

    It was nearby.

    Stayed in June 2023

  • Reviewed: July 2, 2023

    7.0
    Overall great staff great place will stay again.
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of hot trash in the hallway. Coming from the always pilled up trash next to the elevators. I was staying on level 2

    Convenient, quite, relaxing

    Stayed in June 2023

  • Reviewed: October 12, 2022

    7.0
    cheap & dirty
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the smell and garbage in the corridors

    the night - price

    Stayed in October 2022

  • Reviewed: April 9, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it smells like weed. the rooms smell very badly.

    Stayed in March 2022

  • Reviewed: March 19, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Quite a few Stains on the carpet; bathroom door didn‘t open properly. Should in general be cleaner for the price.

    Room size is nice; beds are comfy.

    Stayed in March 2022

  • Reviewed: October 21, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Extremely uncomfortable bed.

    Stayed in October 2021

  • Reviewed: October 6, 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    Key Card kept having to be recharged.

    Rate

    Stayed in October 2021

  • Reviewed: July 3, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Website said pool open...it was not. Website said grill on site...there was not.

    Stayed in July 2021

  • Reviewed: June 13, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Location

    Stayed in June 2021

  • Reviewed: May 12, 2024

    1.0
    Don’t stay here
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff not on duty, broken items in room. Room has a shop vac and hepa filter machine attempting to remove the awful smell from the room. Requested small refund for “no breakfast or coffee” in a.m. room did not have any items in kitchen like cups, silverware, plates etc. let alone a coffee maker to make your own coffee since the property did not provide breakfast although was advertised.

    Room was not clean, hallways smelled of smoke, breakfast included per reservation non-existent, if you plan to stay here for Oglethorpe Graduation- please pass.

    Stayed in April 2024

  • Reviewed: March 22, 2024

    1.0
    Horrible stay rude staff
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It has roaches and stinks

    Nothing

    Stayed in March 2024

Showing 1 - 25

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