2772 Pennsylvania Ave., Charleston, WV 25302, United States of America
#2 of 26 hotels in Charleston
Guests' ChoiceBased on 451 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
9.0
Staff
9.5
Value for money
8.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 26, 2024
Consuelo
United States of AmericaIn general, all
Clean, room was comfortable, and the breakfast is one of the best.I travel a lot and I can actually give that opinion
Stayed in May 2024
Reviewed: May 19, 2024
Phil
United States of AmericaVery clean, great staff, super breakfast.
Stayed in May 2024
Reviewed: May 16, 2024
Brian
CanadaGetting from the motel to a decent restaurant for dinner was not convenient. We needed to go back out onto the freeway and drive downtown in order to eat at the nearest dinner restaurant; The Outback. There is a Hardees onsite but it was closed when we were there.
The bed was very comfortable. the room was clean. The popcorn and cookies were a pleasant bonus and there was potato soup and crackers provided at 5 PM although we did not partake. Breakfast was good with all the usual motel fare as well as scrambled eggs and sausage patties. The motel is very quiet.
Stayed in May 2024
Reviewed: May 16, 2024
Kelly
United States of AmericaNoise from the interstate and the noise from the room directly overhead
Excellent Breakfast Comfortable bed
Stayed in May 2024
Reviewed: May 13, 2024
Bettie
United States of AmericaEverything was great. Staff was knowledgeable about getting on & off interstate for park close by & getting to airport.
It was close to the interstate for getting to the air port. Nice family restaurant next door.
Stayed in May 2024
Reviewed: May 11, 2024
Dawn
United States of AmericaNothing at all.
Everything. Sat out and watched the river. Food next door was cheap, but delicious. One of the best, cleanest, places I ever stayed. Cookies and popcorn was a nice touch too. Right down the road is a cute park with walking trials.
Stayed in April 2024
Reviewed: May 5, 2024
Marcio
United States of AmericaOut of the way, almost 4 miles off route, next to a highway exit, so it had constant truck noise throughout the night.
The room was very clean and had all the amenities I needed.
Stayed in April 2024
Reviewed: April 29, 2024
Lee
United States of AmericaBathroom needs updated (shower)
Breakfast was wonderful.Staff was very friendly. Very clean.
Stayed in April 2024
Reviewed: April 29, 2024
Holte
United States of AmericaBreakfasts
Room
Stayed in April 2024
Reviewed: April 10, 2024
Ruslan
United States of America---
Everything was perfect, highly recommended
Stayed in April 2024
Reviewed: April 9, 2024
Barbara
United States of AmericaThe property and rooms were very clean. Comfortable bed! The staff were beyond helpful! I loved the popcorn snack available in the evening. Breakfast was nice as well.
Stayed in April 2024
Reviewed: April 2, 2024
Marjorie
United States of AmericaThere was not much room for suitcases and a lot of noise from the nearby expressway.
Bed was very comfortable, staff was friendly and helpful, and breakfast was great. Very clean.
Stayed in April 2024
Reviewed: April 1, 2024
Kody
United States of AmericaRoom was kind of small and didn’t have a hot tub or pool
Looked good, nice location and pretty big size hotel!
Stayed in March 2024
Reviewed: March 30, 2024
Anderson
United States of AmericaRoom was a little small.Was on the understanding only 5 rooms left .I could of gotten a king with sofa for what I paid. Room to small for what im used to.
Proximity to Charleston Classic
Stayed in March 2024
Reviewed: March 25, 2024
Katie
United States of AmericaSmall, well-maintained hotel. Neat and clean lobby, room, bathroom. Staff was friendly and accommodating. Nice extras of popcorn and cookies available in the evening. Nice variety at both. We would definitely stay here again!
Stayed in March 2024
Reviewed: March 25, 2024
Jamie
United States of AmericaStaff was amazing!! Breakfast was very good and lots of choices!! Loved the free popcorn and cookies. Room was clean and comfy!
Stayed in March 2024
Reviewed: March 24, 2024
Ashleigh
United States of AmericaWish it had a pool, but we know not all hotels can, so that was fine.
The staff was so friendly and helpful! The hotel shared a parking lot with a great restaurant too! Plus the location was great for us because we were just passing through so we were able to get on and off the main roads easily from there.
Stayed in March 2024
Reviewed: March 24, 2024
Karen
United States of AmericaStaff was awesome. Very good breakfast. Popped corn and cookies were afternoon snacks. Very clean. 10 minutes from center city, perfect for our stay
Stayed in March 2024
Reviewed: March 19, 2024
Laura
United States of AmericaThe mattress was too firm.
Great location. Very clean. So thankful it didn't have a strong cleaner smell cuz I don't like when I enter a room and it smells like I'm in the bottom of a cleaner bottle. Good places to eat and drink close by....no taverns in walking distance but a close drive.
Stayed in March 2024
Reviewed: February 26, 2024
Belinda
United States of AmericaIt’s a little out of the way.
Very clean, friendly staff and very good breakfast.
Stayed in February 2024
Reviewed: February 21, 2024
Duncan
United States of AmericaThe bed was hard
Everything was good
Stayed in February 2024
Reviewed: December 27, 2023
Roxana
United States of AmericaNothing bad with it
The staff was amazing
Stayed in December 2023
Reviewed: December 15, 2023
Young
United States of AmericaSmall bathroom but functional
Very good stay. Outstanding staff, facilities and breakfast!
Stayed in December 2023
Reviewed: December 11, 2023
Brenda
United States of AmericaWe checked in and didn’t get to stay because it didn’t have a pool, after we got to our room my 9 year old cried because he wanted a pool, myself and the 9 year old went to the lobby to ask if we could get just a partial refund for not having a pool so we could go somewhere with a pool because we thought it did, I booked at the wrong sleep Inn, the lady at the front desk was fantastic she refunded us for the whole stay so we could go find a pool, I wish I would have gotten her name but she knows who she is.
Stayed in December 2023
Ao Nang Beach, Thailand
Szentgotthárd, Hungary
Greenville, USA
Islamorada, USA
Naklo, Slovenia
Piura, Peru
Matera, Italy
Metzingen, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content