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  5. Reviews of Quality Inn & Suites Conference Center Across from Casino

Reviews of Quality Inn & Suites Conference Center Across from Casino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8040-A Perry Highway, Erie, PA 16509, United States of America

#32 of 32 hotels in Erie

Guests' Choice

Review Score

Based on 656 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.5

  • Location

    6.9

  • Facilities

    4.8

  • Staff

    6.9

  • Value for money

    5.4

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    6.0
    Ok not beat but not worse work in progress
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Need upgrade to rooms no couch just old table lamps old shower was hot nice beds

    Good for getting to casino but bad lighting outside place mold in bathroom bed comfortable coffee great needs☺️

    Stayed in May 2024

  • Reviewed: May 25, 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dusty and not the cleanest. The room and the whole facility looked out of date and ran down. Untaken care of. The landscaping was uncared for and neglected. Staff were unkept and unfriendly. Housekeeping never came up on request. The security was almost inexistent. The window shook and rattled when opened and shut the door. The room could be easy to break into.

    The price was reasonable but not worth it. There was an onsite restaurant the was very good. Great staff in the restaurant, and reasonable price.

    Stayed in April 2024

  • Reviewed: May 22, 2024

    4.0
    Not worth the money
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The floor was dirty. The door was messed up and extremely heavy. The beds were dirty and uncomfortable. The shower didn’t drain well enough. There were cords running across the floor to the sink area.

    The restaurant had good bar food. The male at the front desk during check in was nice and helpful.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    6.0
    Need more handycap parking closer to the rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Need more handy cap parking and rooms need to be closer to the handy cap parking . Other than that, it was good.

    room was ready for us 10 mins after we got there.nice staff at check in.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    4.0
    Over priced for the stay, top 2 most horrible on my all time list.
    • Leisure trip
    • Couple
    • King Room - Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs room updated, ceiling over top of the coffee maker was falling apart debris falling down on top of it, bed was uncomfortable, no USB plugs, chicken bone was hiding behind the lamp table, drainage from sink and bathtub was very slow, for the money I spent should have been a lot cheaper, very disappointing.

    Breakfast was a muffin or waffle you had to prepare, no protein.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking//Not Pet-Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms needed updated. Shelves were following off the walls. Ceiling was stained. Windows were dirty. Shower had no pressure

    Location.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    basic hotel
    • Leisure trip
    • Solo traveler
    • Queen Room - Accessible/Non-Smoking//Not Pet-Friendly
    • Stayed 2 nights

    Basic hotel and what you'd expect for Quality Inn. Went here based on location for basketball tourney. Staff pleasant.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    4.0
    Staff was nice. Building needs cleaned.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 1 night

    Floor was very dirty. Mouse droppings under bed. Space lacked general upkeep.

    location, price

    Stayed in April 2024

  • Reviewed: March 8, 2024

    5.0
    House keeping needs cleaning LESSONS
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was dirty.our socks were black after walking on floors.the bathroom wasn't touched I had to clean toilet before using it.there was crud in the corners on the floor.hair in the tub an also hair in our bed.dont no if the sheets were changed

    Breakfast was ok location was ok

    Stayed in March 2024

  • Reviewed: February 11, 2024

    6.0
    It was okay
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite

    Quite

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    nice location
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds - Smoking- Not Pet Friendly
    • Stayed 2 nights

    cleanliness of room

    location,comfort

    Stayed in January 2024

  • Reviewed: January 14, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cold showers, rude staff,

    It was clean

    Stayed in January 2024

  • Reviewed: January 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking//Not Pet-Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Property needs updated.

    Close to casino

    Stayed in January 2024

  • Reviewed: November 13, 2023

    4.0
    Have been staying here for years and this was the worst experience we have ever had.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 1 night

    The bathroom door could not be opened from the inside so if you were in the room by yourself, you would have been stuck in the bathroom with no way out. The bathroom door paint was peeling badly and there were paint chips all over the floor. The bathroom fan was so loud and grinding it gave you a headache. The sink faucet was very hard to turn on, you had to pull with all your might. When we arrived we could get no TV channels on the tv. We finally figured out how to go in and had to program the TV to receive any signal. There is no phone in the room to even call the front desk and tell them of the issues we had with the room.

    Bed and pillows were comfy. Heater worked well and was quiet. Towels were clean and plentiful.

    Stayed in November 2023

  • Reviewed: July 31, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking//Not Pet-Friendly
    • Stayed 2 nights

    Tub stopper would not stay open. Bathroom door stuck and the knob fell off the door when I tried to pull it closed. Towels were dirty and the interior finishes were in need of repair.

    Check in was easy and quick.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    5.0
    Bearable
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Old

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    This trip was not about where we stayed, it was about spending quality time and relaxing.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 4 nights
    • Submitted from a mobile device

    We asked for extra towels but never got them. The mini fridge froze some of our drinks on a low setting. There were other issues but they were not the Quality inn's fault.

    The hot breakfast on the weekend was ok, nothing to get excited about. The room wasn't bad, the floor was a bit sticky. The beds were comfortable and the sheets were clean.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    5.0
    Needs cleaned and spruced up
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty, not kept up

    Close to casino

    Stayed in July 2023

  • Reviewed: July 18, 2023

    4.0
    Quality inn is a quality lie
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor breakfast selections, poor housekeeping, lack of towels, I turned the heat on n it turned on the fire alarm, it smelt like smoke!

    The pool

    Stayed in July 2023

  • Reviewed: July 15, 2023

    4.0
    Ok place to rest your head, not good environment for family stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking//Not Pet-Friendly
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower was slippery and really outdated, the toilet didn’t flush right. Burn holes in linens. I didn’t feel safe with my family. There are all kinds of poorly lit out door corridors. There was constant marauana smells, partying, loud weed/drinking get together right outside our door at night. The pancake machine was constantly breaking down for breakfast, just bagels and cereal mostly. Our last night there someone put a cigarette out on my car. Bad element and whole vibe bad there.

    The bed was comfy and clean, but linens were stained and had burn holes. The room had vinyl floors, which is nice, but it was dirty. The restaurant was really good.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    6.0
    No issues overall
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed uncomfortable and just not up to expectations for the price.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    5.0
    Ok but doubt we will be back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was terrible. Front desk unattended quite often. Did not give me a receipt when I checked out.

    The location was good. Our room was nicely situated.

    Stayed in July 2023

  • Reviewed: June 8, 2023

    4.0
    This was our 2nd time staying and this was very disappointing, We will definitely try somewhere else
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking- Not Pet Friendly
    • Stayed 2 nights

    Had to get room keys made 6 different times light bulbs were burnt out in the shower/bathroom windows were very dirty no outlet covers pool area had dirty food containers for 2 days

    ok breakfast

    Stayed in June 2023

  • Reviewed: June 7, 2023

    4.0
    Spend additional money elsewhere
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Not Pet Friendly
    • Stayed 2 nights

    Not clean whatsoever. The windows were filthy in nearly every room - most likely haven't been cleaned in months. The bathrooms seem to be brushed over with a rag and that's about it. The shower didn't work - so had to be placed in another room after night one of a 2-day stay.

    The beds were very comfy. It's nice to have a bar/restaurant located right in the hotel.

    Stayed in June 2023

Showing 1 - 25

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