571 Phillips Lane, Louisville, 40209, United States of America
#125 of 146 hotels in Louisville
Guests' ChoiceBased on 693 hotel reviews
6.1Cleanliness
6.6
Comfort
6.8
Location
7.3
Facilities
6.4
Staff
7.7
Value for money
7.2
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Nora
United States of AmericaThe door was a difficult to get open and closed (although it was kind of beneficial since I am notorious for forgetting my keys). I could hear the slamming of other guests doors all throughout the night. I am assuming it is because other guests were dealing with the same thing.
The staff (especially Sandy) was so welcoming and made me feel at home. The room was clean and we hand more than enough blankets to stay warm.
Stayed in May 2024
Reviewed: April 29, 2024
Ian
United States of AmericaIt could have been a little cleaner. Found a few strands of hair in the bed, shower and other places which made me question how often and thorough they clean the place. Found a bug on a counter and a decent amount on other surfaces thru out. Some spots look like it hadn’t been clean in a very long time. Cleaning this place up spotless would go a long way bc everything in the room is so nice and new!
Price was fantastic, room looked great after a renovation I’m assuming. The bed was super comfortable and loved having a fridge and freezer that was a great surprise. The amount of cameras is great bc every inch of the property is covered
Stayed in April 2024
Reviewed: April 27, 2024
Manal
United States of AmericaBathroom wasn’t clean. Found pubic hair on toilet seat and unflushed toilet upon arrival. Bathtub had hair. Room faintly smelled of weed.
Cheap stop for a roadtrip. Bed was comfy.
Stayed in April 2024
Reviewed: April 17, 2024
Brewer
United States of AmericaI didn’t get my deposit back
No breakfast
Stayed in March 2024
Reviewed: March 23, 2024
Darcy
United States of Americaexterior could be better maintained.
simple, strait forward lodging. No frills but met my needs adequately.
Stayed in March 2024
Reviewed: March 18, 2024
Marian
United States of AmericaGood value
Stayed in March 2024
Reviewed: March 11, 2024
Kent
United States of AmericaRight next to airport. One morning had about a dozen UPS airplanes take off starting at 430 am from the UPS distribution facility. Other than that, really didn’t notice airport nearby.
Was there for a volleyball tournament at the nearby Kentucky Expo Center. Great location less than a mile away. Was undergoing renovation. My room had been completed. Could tell what had been done, but was clean and fresh.
Stayed in March 2024
Reviewed: February 26, 2024
66
United States of Americalot of the door lock need fixed
Stayed in February 2024
Reviewed: February 19, 2024
Clarissa
United States of AmericaThe loudness of the airport
Close to where we were going
Stayed in February 2024
Reviewed: February 5, 2024
Ryan
United States of AmericaThe linens weren’t clean had dog hair all over them and the other parties staying in the hotel were beating screaming and hollering outside up till 2 am
It was convenient to restraints and the expo center
Stayed in February 2024
Reviewed: January 27, 2024
Deshawna
United States of AmericaCould have been cleaner. No dusting was done.
Location
Stayed in January 2024
Reviewed: January 26, 2024
Gale
United States of AmericaI had to figure out why the tv didnt work ,pull desk unit out to get to cord and plug it in. room was like 30 degrees. there was coffee but no creamer or sugar. very outdated and stuff like shower rod was rusty and stuff just seemed " patched up"
staff was helpful
Stayed in January 2024
Reviewed: December 24, 2023
Abdikadir
United States of AmericaCleaning
Nothing
Stayed in November 2023
Reviewed: October 12, 2023
Michael
United States of AmericaNo Breakfast, just coffee
On the outside it looked run down, it was in the middle of a upgrade, construction in progress! Clean rooms, very comfortable beds! TV service spotty only couple channels. Price was right!
Stayed in October 2023
Reviewed: August 31, 2023
Mason
United States of AmericaCrickets in my room, wasnt all the way clean.
Stayed in August 2023
Reviewed: August 28, 2023
Debbie
United States of AmericaHad to go ask for towels and then a large refrigerator being placed and my stuff moved without notice. Your sight said there was breakfast- but when I got there and checked in was told only coffee - disappointed.
Stayed in August 2023
Reviewed: August 14, 2023
Adjafre
United States of AmericaThe bathroom was too small and the room was not very clean (we could see a lot of dust on the carpet behind the bedside tables).
The parking lot was easy to find a spot. The room was ok, good for a night of sleep while travelling.
Stayed in July 2023
Reviewed: August 6, 2023
Mable
United States of AmericaInternet service
Didn’t eat breakfast know real food
Stayed in July 2023
Reviewed: July 24, 2023
Jeffrey
United States of AmericaIts a motel so doors are outside. The bathroom is to small to change in. So my daughters and I had to take turns using the room to change. Furniture was falling apart. Light bulbs were burnt out or burning out.
The staff is friendly. It was close to Kentucky Kingdom. It was clean bathroom and sheets. Everything was beat to death half the lightbulbs didnt work. You have about 10 channels on the TV. We usually stay at a nicer hotel up the street. This time we were there for one night. Since we were going to use the hotel from 11pm to 9am. I figured save $100. As for the price of hotels around there and proximity to Kentucky Kingdom. Breakfast was coffee and donuts. Both were fresh.
Stayed in July 2023
Reviewed: July 17, 2023
Diane1world
United States of AmericaTV was worthless with about 4 channels and many error messages. Room smelled. Noisy.
Beds were comfortable
Stayed in July 2023
Reviewed: July 13, 2023
Mike
United States of AmericaAll was good. But the cable was out
Stayed in July 2023
Reviewed: July 13, 2023
Mable
United States of AmericaThe tv didn’t work and then there was no compensation for it.
Didn’t not eat
Stayed in July 2023
Reviewed: July 9, 2023
Kazuyasu
JapanVery noisy always because the front door does not close tightly. Car noise, airplane noise.
Clean room and bed and bathroom.
Stayed in July 2023
Reviewed: June 26, 2023
Mia
United States of AmericaPeople next door, banging all night.
Great place to stay.
Stayed in June 2023
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