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Reviews of SureStay Studio by Best Western Pensacola This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7230 Plantation Rd, Pensacola, 32504-6334, United States of America

#25 of 54 hotels in Pensacola

Guests' Choice

Review Score

Based on 212 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    8.0
    Room is spacious, front desk is very friendly!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed is too hard. Not enough pans, pot, dishes, cups, silverwares

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Enjoyed it. Desk staff very polite and helpful.
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Abandoned properties nearby

    Clean. Central location.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    When I first walked in our room it looked nice until I saw smudges on the mirrors which led me to believe the room was not cleaned as efficiently as it should have been. Also, the toilet was stopped up. The housekeeper (who was very sweet and apologetic) did come immediately to clean the mirrors and give us a plunger (the maintenance man was not there at the time to unplug the toilet, so we did it ourselves, which I completely understand). Furthermore, the couch had a super gross feeling to it - it just felt so unclean. I had to put a sheet on it before I would dare sit there. Oh, and the lighting was terrible! I feel for the money that we paid to stay there, it definitely could have been cleaner and brighter. Another issue was the breakfast. The gravy and biscuits were not fresh and tasted very bland and the egg frittatas were not very good either. However, the juice and coffee tasted fresh. Overall, I feel the price was too high for one night when considering the facilities.

    I liked that the staff was very, very friendly and helpful. The young man at the front desk was so nice and very eager to assist in any way he could and the short, cute little housekeeper with the glasses was so down to earth and very helpful and friendly! And although I was unable to use the swimming/grilling facilities, they did look fun.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    We were just traveling through on our way home.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were dirty, my husband took his shoes off and was walking around the room and his socks were black from the floors being so dirty and when we got out of the shower it felt like sand on the floors, and the couch was so disgusting, it needed to be burned.

    For the price it was okay!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The size of the room and the location, right off the highway, you can be at Gulf Breeze in 20 minutes.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Over all the stay was good an my family an I were happy
    • Leisure trip
    • Family with young children
    • King Suite with Separate Bedroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I made it late an was still charge the full price

    Clean

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Separate Bedroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator to access the upper level

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Layout

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Floors were a bit dirty

    It was roomy and good location

    Stayed in March 2024

  • Reviewed: February 11, 2024

    8.0
    Loved it and will book again!
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The location is kind of stuck off down a deserted road but overall I was safe and the Lyft/uber drivers pulled up to an address that was next door and vacant…not sure if the hotel needs to update the address if they moved to the building they are currently operating from.

    The staff was very friendly. Breakfast each morning was very nice and the selection was great. Room was like a mini studio apartment and that was very unexpected. Definitely would stay again and share with my family and friends!

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had a bunch of patch work on walls and wasn’t re painted afterwards ….

    It was good , had a Landry room and pool/ spa … breakfast was good and staff was very nice.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Great service, great memories. We will be back soon.
    • With a pet
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights

    Good breakfast

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Location a Secret but Good Place to Stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location & maze to go through to find it. Signage for directions to site would help especially at night. Well lighted.

    Breakfast good & would be better if cooked on spot at time of eating. Not enough folks eating at same time. Miles was gracious & very helpful. Keep him.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights

    Sticky floors

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    Calm, clean, & comfortable!
    • With a pet
    • Business trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    If the front desk could hold tax exemption forms that would be very helpful for a lot of us government employees. That’s it!

    The staff is very friendly and always trying to be accommodating. The willingness to negotiate and work with the property manager to fit our needs was what made me feel comfortable and beyond happy.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    It worked for what I needed
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A lot of traveling workers and live in residents. People always outside

    Cute property

    Stayed in November 2023

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cockroaches

    Location

    Stayed in October 2023

  • Reviewed: September 5, 2023

    8.0
    Get what you pay for but has a lot of potential!
    • Leisure trip
    • Family with young children
    • King Suite with Two King Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The road to the property is horrible. Huge pot holes. Roach bugs in room, fire ants all over stairs.

    Clean Pool. Very large room. Super friendly staff.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    9.0
    I would go back there when I am in the area.
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 2 nights

    The road out of the place was filled with pot holes. It was located just outside of the County maintenance.

    The breakfast was fine. The room was excellent. The location was just fair but it wasn't a big deal.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Comfortable bed, quiet.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    price

    Clean but pricey!

    Stayed in July 2023

  • Reviewed: August 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Bath Tub - Disability Access
    • Stayed 5 nights

    Trash bins over flowing at times.

    Pets allowed, great customer service, fairly clean.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    7.0
    Great place to stay for a family!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    There were some electrical sockets that didn't work.

    It was a large room with a full kitchen...plenty of room for the 5 of us. The free breakfast was good with plenty of things to choose from.

    Stayed in June 2023

  • Reviewed: July 18, 2023

    8.0
    Huge room didn't disappoint
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Long trek to my unit. Parking was scarce

    Almost felt like apartment living and not a hotel. People were hanging out on their balconies and socializing

    Stayed in June 2023

  • Reviewed: July 4, 2023

    8.0
    Overall we had a nice comfy stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    AC is too noisy

    Location, staff and comfort

    Stayed in July 2023

Showing 1 - 25

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