The bathroom door was damaged, the toilet was not clean and everything seems old. I was traveling with my dog and they have a $100 deposit fee that is returned within a week.

The location was nice

Stayed in April 2024

No hot water and if one needs any cooking utensils, tableware or cups and glasses, coffee maker, etc., you have to get them from the lobby. They did have two plastic cups in the bathroom.

Lots of extra space and a full size refrigerator.

Stayed in April 2024

Looked little unsafe looked well used, no premium TV stations No public areas had to eat lunch before 3PM

Stayed in March 2024

The appliances; refrigerator and microwave were very old, and rusted up. It was very difficult to get the microwave door to open and close. The elevator is in need of serious repair. The bathroom light blew. I called the front desk and was told they would call maintenance to replace the bulb. By the time I checked out a few days later, the bulb still wasn't replaced. This was a simple fix and should've been corrected timely. I was also told by the front desk guy he would check with the manager to see if I could get some type of credit applied to my bill, I never heard anything back on that. Breakfast consisted of instant oatmeal packets, very small muffins, and coffee. Parking was tight, if you didn't get back to the hotel by a certain time you would have to park far down the lot to find a parking space. Tv kept losing the signal. Wifi costs $1.99 hour to stream movies, or have video calls.

Room was clean and spacious. I liked the desk/dining area. Location was great, close to interstates, plenty of restaurants, grocery stores, coffee/donut shops, gas stations, parks and walking trails very close. Washer and dryers worked well, dryers last 45 minutes so gets all the clothes dry in one setting.

Stayed in March 2024

Check in was at 3:00 pm,that's late!! No real breakfastwon't

Breakfast was terrible,a bun and some kind of granola bar,not much of a breakfast

Stayed in March 2024

I wasn’t really impressed when I walked into the property. It smelled like pot! The night clerk wasn’t the friendliest, and didn’t offer a lot of information regarding Wi-Fi, breakfast etc. My room was OK, however the bathroom ceiling was somewhat moldy and needed some drywall work. Minimal soap, shampoo but it was just OK.

The location, once I found it, was convenient to my job site

Stayed in February 2024

Hard to find. Gps could not get me there

Stayed in February 2024

Could have been cleaner

Not so great

Stayed in January 2024

No breakfast offered major renovations going on and 100 deposit required

Internet and quite facility

Stayed in October 2023

There was no hot water and when we reported it, there was no urgency to get it fixed. So the whole time there was with no hot water.

location was great

Stayed in August 2023

Dated facility. Common areas smelled like marijuana and smoke. Fist-sized hole in my bathroom door.

Good location, quick ride to Truist Park. Friendly staff. Room was clean.

Stayed in July 2023

They have cockroaches, they didn’t have any extra clean towels

Stayed in June 2023

Poor aspects: elevator broke down in evening of first night. Only one elevator. No ice machines located on premises, and no ice cube trays in my freezer, no silverware, plates, glasses, nothing

An ESA is a ESA ... I liked the hardwood floors, the size of the room was good. Parking was actually good at this location this time.

Stayed in May 2023

Damage to bathroom door, smelled bad in hallways, they charged fees for a late check out even though we left the night before. No excusable reason to charge an extra $80 because we had to leave the night before for an emergency.

It was clean, staff was nice, close enough to Truist Park if you’re up to walking or taking a cheap Uber.

Stayed in April 2023

Cigarettes smoking in non smoking rooms Loud guess arguing in hall constantly slamming doors

Front desk clerk was AMAZING

Stayed in February 2023

I had to put money on my card didn’t know how to she was rude and everything

it was nice and what I wanted

Stayed in January 2023

not bad

Stayed in January 2023

The lady, at the front desk told us that we haven't been here, long enough to get our room cleaned; but we have been here, since November 18th and our room hasn't been cleaned by them. And according to the website, they're supposed to clean your room; after every 7 days that you are there. I asked for the floor to be mopped and no one has clean or come to mop the floor. I went to the dollar tree and got a cheap mop and mop pads to clean the floor. And if the lady had said that we couldn't be in the room, while the housekeeper cleaned; that would not have been a problem. But, that was not the case.

I haven't seen anything that remotely pertaining to a " grab and go" breakfast.

Stayed in November 2022

Hard mattress, window on ground floor unit would not close securely, door to room was warped or broken seemed very unsecure. Constantly barking dog in upstairs unit. parking lot is a bit sketchy at night.

great location, close to everything, great neighborhood. cheap place to crash while in town for a concert.

Stayed in August 2022

the property has roaches and the floor was dirty. the mattress from the sofa was filthy and had not been cleaned. the chairs were filthy and dirty as well. the a/c did not get cold at all

the location

Stayed in September 2022

trash in parking lot, weird smell in building, microwave edges rusted, no hair dryer or anything but a trash can in the kitchenette. Asked for coffee maker which I got but no creamers available. no restaurant on property. down an unmarked street with no views. outdated decor.

close to the area I was visiting

Stayed in September 2022

People arguing in the halls. Someone even had a pit bull that charged my boyfriend. To be fair it was reported to the front desk and we didn't see him again. Room keys also would open the side doors. Front desk said she would report to manager was not fixed during our stay.

Angie at the front desk was exceptional. We got lost coming in and I called and she stayed on the phone with me til I got to the parking lot. Absolutely the sweetest person ever!

Stayed in August 2022

The air conditioning did not work and the window would not shut all the way. It was hot and muggy the entire time.

The front desk worker was nice. The room was clean.

Stayed in July 2022

The location is real creepy, up a hill tucked off in the back. Parking lot is pretty scary at night. Sketchy people outside smoking, hanging out etc. Room smelled like old bleach was used to clean it. The light above burners (can’t think of proper name) was very old and rusted. Older possibly Jamaican lady at front desk is rude!! Was at the counter waiting to be helped as she was walking out of the office, didn’t say I will be right back etc just left as I stood there for a min of 20mins. I had two reservations and was attempting to explain what happen and she was very smart mouthed for no reason wasn’t listening to what I was saying!

Very close to my job! Didn’t require a deposit/damage fee

Stayed in April 2022