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Reviews of Saint Louis Airport Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9600 Natural Bridge Road, Saint Louis, MO 63134, United States of America

#51 of 75 hotels in Saint Louis

Guests' Choice

Review Score

Based on 460 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.7

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 29, 2024

    8.0
    It was very good.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Great staff!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    1. Motion censor lights - lights come on at 4 am when go to bathroom. 2. Room alarm went off at 3 am. 3. Maid tried to enter room around 8:30ish, while we were still sleeping.

    Clean, decent breakfast, queen size beds, larger room, larger bathroom

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was blood stains on the sheets. It was so late when we arrived at the hotel and we had to be at the airport so early we didn't mention it to the staff we just didn't sleep on that sheet.

    The location was wonderful! And the staff was amazing!

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    Lovely place to stay. Great location
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast option was incredibly sparse. The only drink options were water or coffee. The parking lot situation was tricky to navigate. There was no fridge option for my dinner left overs. I tried calling down to the front desk, but all I got was a busy signal every time.

    The bed was comfortable, and the room was clean. I liked the security of the premises. I felt safe during my stay. The staff were very friendly and helpful, and offered to provide extras of any amenities that I needed during my stay. The location was great! I didn't have a lot of street noise to keep me up.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Good for a quick overnight stay
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night

    We were told upon arrival that there will be a complementary breakfast which only included baked goods that were probably bought in a grocery store. Nothing special

    Very nice and remodeled rooms. Beds were comfortable

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Great budget buy
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night

    The breakfast was grab and go style with various packaged pastries without healthy options.

    Room was great, and the tub was full size.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Good value. Comfortable hotel. Breakfast and coffee were not available at 6am as promised
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and coffee were not set up at 6am

    Clean and nice facility. Free parking

    Stayed in April 2024

  • Reviewed: April 12, 2024

    6.0
    I booked my stay here for the location and shuttle to the airport.
    • Solo traveler
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud music in the lobby. Loud music coming from the housekeepers cart in the morning. Advertised Airport Shuttle was not running. Continental breakfast was packaged breakfast breads. No fruit. No tea.

    Location to airport. Comfortable bed. Clean , current fitness center with working exercise equipment.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    I’d stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish they have just plain toast for breakfast and probably a toaster.

    Room was quiet big. Good location. Clean towels and bedsheets as well. They have some free breads for breakfast (frozen) which was ok

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast just frozen food to heat and pre packaged muffins but they were good. Would have liked an electric car charger available.

    Our room was huge

    Stayed in April 2024

  • Reviewed: April 2, 2024

    6.0
    Discussing overall.
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately we didn't have a good bathroom the toilet was not working properly. Had to go get a plunger and unstop twice .

    Staffing

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    overall it was nice. the room smelled like cigarettes and the shower curtain wasn’t clean. random cheeto puff.
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    smelled like cigarettes and some places not clean

    nice rooms

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    That there wasn’t a shuttle to the airport.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Considering the price and neccesity it was fair.
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Did not like the heating/air condition settings, it was hard to find comfort level, either one degree too hot or too cool. Did not particularily like the smell of cannabis/marijuana from other guests rooms nearby.

    Like the water pressure of the shower, Like the pet friendly accomodation.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It was ok

    Close to airport

    Stayed in November 2023

  • Reviewed: January 29, 2024

    7.0
    Good
    • Couple
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Wouldn’t let me hook my game up

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Won’t stay there again…
    • Business trip
    • Solo traveler
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked for a late checkout when i checked in… My check out time got extended by 1 hour.. as expected. Then I get a phone call 1 hour before the normal checkout time saying they can no longer accommodate my request and that I needed to vacate the room in 1 hour time… I have stayed for 2 nights.. you’d figure if it was a mistake someone would have talked to me sooner… Who does that?

    Stayed in December 2023

  • Reviewed: December 7, 2023

    6.0
    Good place to sleep if you don't plan on staying in your room too much.
    • Leisure trip
    • Solo traveler
    • Large Double Room
    • Stayed 4 nights

    There was no fridge or microwave in the room. The "continental breakfast" was just cold pastries and coffee. The morning that I checked out, one of the employees was just hanging out with his friends and yelling expletives at each other in the lobby. Most floors smelled strongly of marijuana.

    Very clean, staff was overall very pleasant. Great distance to airport, rental car location, and the family that I was visiting. Lots of dining options around.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV wasn't working, so the front desk needed to come and help. After 10 minutes, she got it. The beds were OK, as were the pillows, nothing great. The bathroom floor behind the door hasn't been cleaned in a while. The next morning, there was no breakfast like most hotels offer. She said all they had right now was mini muffins, plain croissants and some chocolate thing. It was very disappointing for sure.

    The staff was awesome, and the main floor was beautiful. The room was a nice size, which allowed our kid to play.

    Stayed in November 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was no refrigerator in the room which was fine as we only stayed 1 night. And the breakfast was most a couple pastries other than that there was no real concerns or dislikes.

    Good location, price was decent, it was nice, comfortable, and clean with friendly welcoming staff. After reading other reviews I was hesitant to book it but it turned out very much better than expected.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    St Louis trip
    • Business trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    That the restaurant was closed and also no inside pool or hot breakfast

    The big spacious rooms and comfortable bed With the TV mounted on the wall rooms were clean and good location with churches chicken and dispensary in walking distance 💯

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    (Far) exceeded expectations.
    • Leisure trip
    • Couple
    • Two Queen Beds
    • Stayed 1 night

    I probably interacted with 6 staff members, and they were all charming. Also, the transport they arranged to the airport was easy and stress-free--that's saying a lot for a 5am trip.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    7.0
    Nice little stay.
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was no vending machine, no real breakfast, no fridge in the room or microwave.

    The comfortable beds.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant was not running yet. No room service or shuttle yet either.

    Very kind staff. The room was comfortable.The coffee was fantastic.

    Stayed in November 2023

Showing 1 - 25

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