9600 Natural Bridge Road, Saint Louis, MO 63134, United States of America
#51 of 75 hotels in Saint Louis
Guests' ChoiceBased on 460 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
7.7
Facilities
7.7
Staff
8.4
Value for money
7.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Cristian
United States of AmericaGreat staff!
Stayed in May 2024
Reviewed: May 15, 2024
Kim
United States of America1. Motion censor lights - lights come on at 4 am when go to bathroom. 2. Room alarm went off at 3 am. 3. Maid tried to enter room around 8:30ish, while we were still sleeping.
Clean, decent breakfast, queen size beds, larger room, larger bathroom
Stayed in May 2024
Reviewed: May 2, 2024
Kate
United States of AmericaThere was blood stains on the sheets. It was so late when we arrived at the hotel and we had to be at the airport so early we didn't mention it to the staff we just didn't sleep on that sheet.
The location was wonderful! And the staff was amazing!
Stayed in May 2024
Reviewed: April 28, 2024
R
United States of AmericaThe breakfast option was incredibly sparse. The only drink options were water or coffee. The parking lot situation was tricky to navigate. There was no fridge option for my dinner left overs. I tried calling down to the front desk, but all I got was a busy signal every time.
The bed was comfortable, and the room was clean. I liked the security of the premises. I felt safe during my stay. The staff were very friendly and helpful, and offered to provide extras of any amenities that I needed during my stay. The location was great! I didn't have a lot of street noise to keep me up.
Stayed in April 2024
Reviewed: April 16, 2024
Wiktoria
United States of AmericaWe were told upon arrival that there will be a complementary breakfast which only included baked goods that were probably bought in a grocery store. Nothing special
Very nice and remodeled rooms. Beds were comfortable
Stayed in April 2024
Reviewed: April 15, 2024
Ashley
United States of AmericaThe breakfast was grab and go style with various packaged pastries without healthy options.
Room was great, and the tub was full size.
Stayed in April 2024
Reviewed: April 15, 2024
Troy
United States of AmericaBreakfast and coffee were not set up at 6am
Clean and nice facility. Free parking
Stayed in April 2024
Reviewed: April 12, 2024
Sandy
United States of AmericaLoud music in the lobby. Loud music coming from the housekeepers cart in the morning. Advertised Airport Shuttle was not running. Continental breakfast was packaged breakfast breads. No fruit. No tea.
Location to airport. Comfortable bed. Clean , current fitness center with working exercise equipment.
Stayed in April 2024
Reviewed: April 10, 2024
Neter
United States of AmericaWish they have just plain toast for breakfast and probably a toaster.
Room was quiet big. Good location. Clean towels and bedsheets as well. They have some free breads for breakfast (frozen) which was ok
Stayed in April 2024
Reviewed: April 10, 2024
Amanda
United States of AmericaBreakfast just frozen food to heat and pre packaged muffins but they were good. Would have liked an electric car charger available.
Our room was huge
Stayed in April 2024
Reviewed: April 2, 2024
Rodney
United States of AmericaUnfortunately we didn't have a good bathroom the toilet was not working properly. Had to go get a plunger and unstop twice .
Staffing
Stayed in March 2024
Reviewed: April 1, 2024
Pospisil
United States of Americasmelled like cigarettes and some places not clean
nice rooms
Stayed in March 2024
Reviewed: March 27, 2024
Daniel
United States of AmericaThat there wasn’t a shuttle to the airport.
Stayed in February 2024
Reviewed: February 19, 2024
Hilda
United States of AmericaDid not like the heating/air condition settings, it was hard to find comfort level, either one degree too hot or too cool. Did not particularily like the smell of cannabis/marijuana from other guests rooms nearby.
Like the water pressure of the shower, Like the pet friendly accomodation.
Stayed in February 2024
Reviewed: January 30, 2024
Tanya
United States of AmericaIt was ok
Close to airport
Stayed in November 2023
Reviewed: January 29, 2024
Timmy
United States of AmericaWouldn’t let me hook my game up
Stayed in January 2024
Reviewed: January 4, 2024
Mahmoud
United States of AmericaI asked for a late checkout when i checked in… My check out time got extended by 1 hour.. as expected. Then I get a phone call 1 hour before the normal checkout time saying they can no longer accommodate my request and that I needed to vacate the room in 1 hour time… I have stayed for 2 nights.. you’d figure if it was a mistake someone would have talked to me sooner… Who does that?
Stayed in December 2023
Reviewed: December 7, 2023
Aurora
United States of AmericaThere was no fridge or microwave in the room. The "continental breakfast" was just cold pastries and coffee. The morning that I checked out, one of the employees was just hanging out with his friends and yelling expletives at each other in the lobby. Most floors smelled strongly of marijuana.
Very clean, staff was overall very pleasant. Great distance to airport, rental car location, and the family that I was visiting. Lots of dining options around.
Stayed in December 2023
Reviewed: December 3, 2023
Melena
United States of AmericaThe TV wasn't working, so the front desk needed to come and help. After 10 minutes, she got it. The beds were OK, as were the pillows, nothing great. The bathroom floor behind the door hasn't been cleaned in a while. The next morning, there was no breakfast like most hotels offer. She said all they had right now was mini muffins, plain croissants and some chocolate thing. It was very disappointing for sure.
The staff was awesome, and the main floor was beautiful. The room was a nice size, which allowed our kid to play.
Stayed in November 2023
Reviewed: December 3, 2023
Ethan
United States of AmericaThere was no refrigerator in the room which was fine as we only stayed 1 night. And the breakfast was most a couple pastries other than that there was no real concerns or dislikes.
Good location, price was decent, it was nice, comfortable, and clean with friendly welcoming staff. After reading other reviews I was hesitant to book it but it turned out very much better than expected.
Stayed in December 2023
Reviewed: December 1, 2023
Earlandus
United States of AmericaThat the restaurant was closed and also no inside pool or hot breakfast
The big spacious rooms and comfortable bed With the TV mounted on the wall rooms were clean and good location with churches chicken and dispensary in walking distance 💯
Stayed in November 2023
Reviewed: November 30, 2023
Anne
United States of AmericaI probably interacted with 6 staff members, and they were all charming. Also, the transport they arranged to the airport was easy and stress-free--that's saying a lot for a 5am trip.
Stayed in November 2023
Reviewed: November 30, 2023
Tralandice
United States of AmericaThere was no vending machine, no real breakfast, no fridge in the room or microwave.
The comfortable beds.
Stayed in November 2023
Reviewed: November 30, 2023
Diaz
United States of AmericaThe restaurant was not running yet. No room service or shuttle yet either.
Very kind staff. The room was comfortable.The coffee was fantastic.
Stayed in November 2023
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