2537 Rochester Ct, Troy, 48083, United States of America
#13 of 15 hotels in Troy
Guests' ChoiceBased on 166 hotel reviews
7.2Cleanliness
7.4
Comfort
7.5
Location
8.3
Facilities
7.4
Staff
8.5
Value for money
7.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Antoine
United States of AmericaBreakfast options
Location
Stayed in May 2024
Reviewed: May 13, 2024
Jocelyn
CanadaRooms were outdated, specifically the washroom. The sink and bath tub had wear and tare stains. Though clean and comfortable, the bedsheets had small stains. Walls were very thin, could hear the rumbling of the ice machine from inside the room.
Lobby was nice, a lot of parking, good location, bed was comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Takemasa
JapanNow breakfast has small hamburger which consider improved. But still not my type. Sometimes, the Wi-Fi is very slow.
The location. Most of the time, the Wi-Fi is good.
Stayed in April 2024
Reviewed: May 4, 2024
Erica
United States of AmericaThe room needs to be updated. Cable went out on my last night there so I had no tv to watch when I retired for the night. Buffet breakfast was for sale not free.
The price was decent, The lobby was updated, the room was clean. Clean fluffy towels
Stayed in April 2024
Reviewed: April 30, 2024
Charles
United States of AmericaThe location is a bit out of the way, but it's not terrible.
Recently acquired the property and appear to be making great strides to renovate and update the hotel
Stayed in April 2024
Reviewed: April 29, 2024
Karla
United States of AmericaPool isn’t open
Balcony
Stayed in April 2024
Reviewed: April 23, 2024
Peter
United States of AmericaThe hallway, elevator and the room carpet could be cleaned/ vacuumed better.
The room rate was pocket friendly. Their continental/ complementary breakfast was great. Very professional and helpful staff to ensure my stay was comfortable
Stayed in April 2024
Reviewed: April 16, 2024
Coleman
United States of AmericaBreakfast was horrible and the chef and kitchen supervisor just stared at everyone who came into the breakfast room uncomfortable feeling
Liked my stay
Stayed in April 2024
Reviewed: March 17, 2024
Ana
MexicoLooks old inside, the bathroom wasn’t clean enough and always smells of weed
The staff was really nice and helpful
Stayed in March 2024
Reviewed: March 7, 2024
Barbie
United States of AmericaThe mattress was way too firm for my liking unfortunately. I prefer pillow tops! The jetted tub did not hold the water well at all, I had to keep refilling the tub. The plug was closed off but not a tight seal so the water continued to drain.
Did not have breakfast at the hotel
Stayed in March 2024
Reviewed: March 4, 2024
Youssef
United States of AmericaCould’ve been a lot cleaner there was barely any amenities in the room no coffee, low lights, no napkins nothing of the sort
I like the Jacuzzi
Stayed in March 2024
Reviewed: February 19, 2024
Niels
NetherlandsHallways look really old, carpet stained. Hole in the wall of our room, TV not working.
Entrance of the building looked fine/updated. Beds were comfortable, enough towels, nice “Dove” products. Breakfast for the price paid fine.
Stayed in February 2024
Reviewed: January 18, 2024
Finley
United States of AmericaThe room was cold. The window was broke in the first room.
No , no time was told to us about breakfast. No indication of breakfast time.
Stayed in January 2024
Reviewed: January 18, 2024
Mary
United States of AmericaNo fault of their own.... Big cold spell when we were there, almost zero degrees. Floors of our 2nd story room were cold but hey, it was sub zero out!!
After I booked, then I read the mixed reviews. Was a bit nervous about staying there but am glad we did. Our room was very nice, clean, bed comfy.... Front desk staff was awesome and friendly, very helpful.
Stayed in January 2024
Reviewed: November 14, 2023
Nicole
CanadaThe people in the room next to us were swearing and yelling at each other throughout the day but also after midnight. Very loud and disturbing
Could have had some other fruit than apples
Stayed in November 2023
Reviewed: October 23, 2023
Kamel
CanadaThe bathroom didn’t look very clean, yellow spots in the tub, I also found a few hairs in the towels. Rooms hallway looks like something out of a scary movie.
The room was decent, front staff were friendly.
Stayed in October 2023
Reviewed: October 13, 2023
Annette
MexicoThe breakfast
Price
Stayed in September 2023
Reviewed: September 25, 2023
Isabelle
United States of AmericaLighting in the rooms could be better. Also, our balcony door was unlocked when we got to the room.
Location was a great price for a good hotel. Check in was smooth and easy, and the room was comfortable.
Stayed in September 2023
Reviewed: August 23, 2023
Amanda
United States of AmericaJust that the building was being worked on.
Breakfast was good.
Stayed in July 2023
Reviewed: August 20, 2023
Dale
United States of AmericaMuch work is needed to bring the property back to good shape.
Better than our last stay at this location.
Stayed in August 2023
Reviewed: August 14, 2023
Laquinda
United States of AmericaFloors were dirty, needed to be vacuumed. It was dusty. No cups, no bags in the trash can.
Overall good value, friendly staff.
Stayed in August 2023
Reviewed: July 20, 2023
Carl
United States of AmericaShower broke. Unable to use
Was comfortable but plumbing seems to be problem.
Stayed in July 2023
Reviewed: July 20, 2023
Achyuth
CanadaThe location of the property is too
Property is clean and neat
Stayed in July 2023
Reviewed: July 11, 2023
Gregory
United States of AmericaAlthough I can see this place will be awesome when complete, construction was underway. The pool was closed the whole time and was an issue for me. Staff, comfort and breakfast was top notch! I would stay again for the value.
Stayed in July 2023
Meldorf, Germany
Midoun, Tunisia
Niigata, Japan
Olds, Canada
Aubange, Belgium
Siviri, Greece
Francavilla al Mare, Italy
Rovinj, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content