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  5. Reviews of Quality Inn & Suites South

Reviews of Quality Inn & Suites South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3216 South Carolyn Avenue, Sioux Falls, SD 57106-0727, United States of America

#52 of 57 hotels in Sioux Falls

Guests' Choice

Review Score

Based on 90 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    6.9

  • Facilities

    5.9

  • Staff

    7.9

  • Value for money

    6.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled of curry powder

    Didn't pay much attention just slept got up showered n left

    Stayed in May 2024

  • Reviewed: October 8, 2023

    7.0
    Our stay was what we expected
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No hot tub

    I liked the breakfast

    Stayed in October 2023

  • Reviewed: March 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was way too hot and dirty

    Man at the front desk was great super friendly and helpful. Room was clean.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    5.0
    Buyer beware.
    • Leisure trip
    • Family with young children
    • Queen Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Right away we could see handprints.. dirty handprints on everything. Dirt piled in corners. Furniture was broken. The fire detector was disconnected and when asked them to connect they said they would be down in 15 minutes and never came. The bed was extremely uncomfortable. We needed a handicapped room and the shower chair was broken and rusty. The towels were dingy and had a funk to them. We ended up leaving a day early and still waiting for the return of our deposit.

    The people were nice.

    Stayed in February 2023

  • Reviewed: April 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub was way too hot could not even sit down in it. The beds were way to soft. Our TV didn’t work we had to call the front desk to reprogram it. The pool was freezing and was closed on Sunday.

    The location was good. The breakfast was good. The parking was nice.

    Stayed in April 2022

  • Reviewed: July 31, 2021

    5.0
    Hot and very uncomfortable until after midnight.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was extremely hot upon arrival, and the in- room refrigerator would not operate or function.

    Breakfast was good with a nice selection of available options

    Stayed in July 2021

  • Reviewed: July 28, 2021

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stains on carpet and sofa. One upstairs hallway was completely dark. Room smelled like cigarette smoke even though we asked for non smoking.

    Stayed in July 2021

  • Reviewed: July 27, 2021

    6.0
    Employees were friendly!
    • Leisure trip
    • Family with young children
    • Queen Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good.

    Stayed in July 2021

  • Reviewed: July 16, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no elevator and they charged an extra $60.00 for potential room damage. They told us as long as the room wasn’t damaged, they would credit our credit card. But only after they inspected the room. My husband and I are not a bunch of drunken frat boys. We do not damage hotel rooms. This fee and the fact that there was no elevator should have been disclosed on the booking site. If it was, we would never have stayed there. We left the hotel hours ago and the $60.00 credit has not been applied to our credit card yet. Plus they need to mow the lawn/weeds out front. The exterior property looks terrible.

    It was convenient to the freeway and restaurants.

    Stayed in July 2021

  • Reviewed: June 19, 2021

    5.0
    No
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The common rooms remakes of something and were unkempt. To be honest if I could have found another hotel I wouldn’t Ha be stayed , even with the non- refundable rate

    The beds were comfortable

    Stayed in June 2021

  • Reviewed: May 21, 2024

    4.0
    Was not impressed with anything
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub was not open!!! 😡 The breakfast area was not big enough. Only 1 waffle maker, people were crowded waiting in line to make a waffle. We had to take my food to our room.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    2.0
    Was woke up at 5:30am assume kitchen staff and room above
    • Leisure trip
    • Solo traveler
    • Queen Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities

    Location

    Stayed in May 2024

  • Reviewed: May 6, 2024

    4.0
    It is not the worst place I have stayed but it is close, as specially as much as it cost.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom could have been cleaner, mold and mildew under the sink, and when you ran the water you could smell sewer gas. And we could not use the hot tub or pool because they were closed.

    Most of the breakfast was ok, the things that needed prep were questionable.

    Stayed in May 2024

  • Reviewed: April 21, 2024

    10
    They were great!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    They were accommodating and polite. Very helpful and nice.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Free breakfast

    Stayed in April 2024

  • Reviewed: April 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    no pop machine to get pop or water. there was someone sleeping in the bathroom on main level (homeless or a crackhead)

    Onlyhad a muffin

    Stayed in April 2024

  • Reviewed: April 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel bathroom door had damage. The bathroom mirror had black circles on it. One of the comforters had dried blood. Another comforter had like dried liquid/food and not enough room to maneuver in the bathroom. And no fruit in for any of the breakfasts. Outside had tons of dog poop and cigarette butts and trash on the ground.

    The staff were patient and willing to help when my card got deactivated for some reason

    Stayed in April 2024

  • Reviewed: March 13, 2024

    1.0
    i didn`t stay there,hot tub was out of order, send my money back
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    i didn`t stay there

    i didn`t stay there

    Stayed in March 2024

  • Reviewed: November 12, 2023

    1.0
    Caused damage to my lungs
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was put in smoking room and it was horrendous, we were all coughing all night and couldn’t sleep. The booking was not clear about this I would have NEVER agreed to be in a smoking room. The hotel knew this right away when we checked in apologizing and blaming it on the 3p booking.

    Beds were fine

    Stayed in November 2023

  • Reviewed: October 29, 2023

    1.0
    Lack of professionalism by the staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff had horrible customer service and were super rude.

    Stayed in October 2023

  • Reviewed: September 12, 2023

    1.0
    I'm reporting this hotel to the South Dakota department of health and safety
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    After checking in, I received the key to the room and was told where it was located. My wife and I went to the room to find that the security lock (latching stem) on the door frame was loose about to fall off. The screws were very loose. I had a paper clip and was able to turn the screws but could not tighten them. The bottom screw was not tightening at all even with a paper clip. I called the front desk (Joe) to ask if there was another room that I could get transferred to and Joe said "no." I then said well we will not stay here feeling unsafe. He said then we could leave. After hearing that kind of answer I asked for a cancelation refund and he said he was "not" going to give me one. I told him I was going to call CHOICE and he said "call it's OK, do whatever you want. I'm not going to give you back your money." He said "the door latch was fine," I told him no it is not. He said "you don't need the safety latch you can use the deadbolt." I told him just cancel me cause I'm leaving. He said I can just leave. After I left the lobby, I went back in to get a receipt for $80 refund and I saw him going to the room to check for himself, so I followed him and video tapes him moving the latch and then me moving the latch to show him it was NOT safe. He said "take all the pictures you want. Take pictures of the hotel, I don't care I'm not giving you back your money." We left after all of 10 mins being there including talking to Joe.

    Nothing

    Stayed in September 2023

  • Reviewed: March 26, 2023

    2.0
    Run down place.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was ice cold, bathroom is shot, dirt windows, just not a nice place. Then front desk charge me an extra $10 cause one of my kids is over 12.

    Good location

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    comfortable for an overnight stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no real issues

    location, comfortable

    Stayed in March 2023

  • Reviewed: March 18, 2023

    10
    Quality Inn of Sioux Falls
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Cleanliness Price Location

    Stayed in March 2023

Showing 1 - 25

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