162 East Ontario Street, Streeterville, Chicago, IL 60611, United States of America
#150 of 182 hotels in Chicago
Guests' ChoiceBased on 3074 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.2
Value for money
7.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Jocelin
United States of AmericaThe ONLY thing we did not like was the elevators, they are on the smaller size and would take a very long time some times after wait in when it would arrive it would be full so we would end up taking the stairs a lot
Staff was super friendly and helpful room was clean and comfortable and location was great
Stayed in May 2024
Reviewed: June 1, 2024
Bishal
Indiasmall room for 4 people
Staff and policies of the hotel
Stayed in May 2024
Reviewed: May 31, 2024
Erin
United States of AmericaOur room wasn’t the cleanest, and that was a bit disappointing.
It was an amazing location, and the aesthetic was chill. The staff was very attentive, had good energy, and really made us feel welcome.
Stayed in May 2024
Reviewed: May 30, 2024
Carmen
United States of AmericaLimited space in the room, and a bit of exterior noise
Location, cleanness and price.
Stayed in May 2024
Reviewed: May 30, 2024
Michael
United States of AmericaHot water in the bathroom was a struggle. It finally did turn hot after a bit.
The hotel was super clean. My room was quiet. The staff at the front desk let me check in early, and kept my luggage safe all day after I checked out. Definitely very friendly staff.
Stayed in May 2024
Reviewed: May 30, 2024
Kaj
United States of AmericaNo fridge in the room and had to wait a while for the valet to get our car early in the morning after sharing what time we would need it.
Staff was super friendly and helpful. Made sure our stay was as comfortable as possible.
Stayed in May 2024
Reviewed: May 29, 2024
Alexandria
United States of AmericaThe elevators are a bit of a hassle. Because of the age of the building, they are pretty slow and very small.
The locations is stellar! Walking distance to a lot of shops and good restaurants. R
Stayed in May 2024
Reviewed: May 29, 2024
Naiara
United States of AmericaI would like to be able to open the window
Perfect location. 4 people room is comfortable, a little bit small but we use it only to sleep so well enogh
Stayed in May 2024
Reviewed: May 28, 2024
Samar
United States of Americaroom very small
location
Stayed in May 2024
Reviewed: May 28, 2024
Meredith
United States of AmericaNo dresser to store your clothes. Sliding bathroom door did not offer complete privacy.
Clean, good value. Staff was very friendly.
Stayed in May 2024
Reviewed: May 27, 2024
Monica
United States of AmericaAmeneties
Location
Stayed in May 2024
Reviewed: May 26, 2024
Kelly
CanadaVery very small rooms with no storage space
Stayed in May 2024
Reviewed: May 21, 2024
Ako
United States of AmericaSpaces are tight but good value
Great Location, friendly staff, very clean facility
Stayed in May 2024
Reviewed: May 21, 2024
Jeffrey
United States of AmericaEasy check in, great location
Stayed in May 2024
Reviewed: May 20, 2024
Garth
PhilippinesElevators take soooo long.
The location of the property is very convenient, just a short block away from Mag Mile and about 15-20 minutes walk to the river/loop. Bed was comfortable enough albeit a little dated/old. Sheets and towels were clean and smelled good. Bathroom was also clean and
Stayed in May 2024
Reviewed: May 17, 2024
Savannah
United States of AmericaThe valet was a joke. The double queen room was so small we barely had a walking path in the room. The walls were very thin, and the elevators were very slow for the amount of foot traffic.
The property was in a good location. The front desk was very nice and helpful.
Stayed in May 2024
Reviewed: May 17, 2024
Linh
United States of AmericaStaff was friendly and arranged a nice and clean room with small fridge and microwave for me. Convenient location, tidy room, quite new facilities in my room, which I see good value for money. Higfhly recommend for your stay to visit Chicago.
Stayed in May 2024
Reviewed: May 14, 2024
Bianca
United KingdomYou can hear street noises quite clearly, even if you are a few floors up. It didn't disrupt our sleep though, it does quiet down.
Comfy beds, strong a/c
Stayed in May 2024
Reviewed: May 13, 2024
Syed
CanadaParking is paid Valey $65 additional to the room fare. Bathroom doors are sliding and don’t lock or close completely. The bathroom exhaust fan was not working. The sink was way too small.
The location is perfect! Everything is close by. You don’t need a car to roam around in downtown.
Stayed in May 2024
Reviewed: May 12, 2024
Audrey
United States of AmericaThe space is nice enough, but the choices feel more utilitarian and easy to clean than high end. It was still a good place to stay, especially if you arent planning to hang out in the room all day.
Great location and price. Its easy to catch public transit to pretty much everything from here. Everything was super clean. Staff was super helpful. The accommodations were nice, if a bit utilitarian. As others mentioned, they ask if you need housekeeping every day, and if you change your mind after you check in, you can let the desk know. We liked this because we didnt have to worry about staff moving our stuff around while we were gone.
Stayed in May 2024
Reviewed: May 11, 2024
Kathleen
United States of AmericaSmall, slow elevator
Location and staff.
Stayed in May 2024
Reviewed: May 9, 2024
Shimaa
EgyptThe room and bathroom are extremely small. We had a 2-bed room for 3 people and only one person can walk in the room at a time. There is no closet and no mini-fridge in the room. The interior of the building is old and not super clean.
Location is excellent in downtown Chicago and the rooms had very nice view. The beds were comfy and clean but their height is too high especially for people with leg and knee injuries.
Stayed in May 2024
Reviewed: May 9, 2024
Guy
Francethe hotel is clean, perfectly located and the staff is top
the location is fantastic
Stayed in May 2024
Reviewed: May 9, 2024
Diana
United States of AmericaThe elevator is very old and slow. The A/C in our room was kind of broken.
Location is ideal. The place is cozy.
Stayed in May 2024
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