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  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3671 Saint Matthews Road, Orangeburg, SC 29118, United States of America

#12 of 13 hotels in Orangeburg

Guests' Choice

Review Score

Based on 307 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.5

  • Location

    7.6

  • Facilities

    6.0

  • Staff

    7.5

  • Value for money

    6.5

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Older property with marginal maintenance. A very basic, no-frills hotel.

    Location.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    The property has definite potential, once the renovation are complete.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were clean but very wrinkled, which gave a sense of not being clean. The breakfast area could use some updating.

    The property was posted, under new management with an apology for renovation. It was clear that the new owners were making some much needed improvements. Our room was spacious, pet friendly and we loved that we could drive right up to our room’s door. Very convenient.

    Stayed in April 2024

  • Reviewed: March 17, 2024

    7.0
    Overall, I was comfortable, staff was polite, and I slept well.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t sure of cleanliness.

    Convenient

    Stayed in March 2024

  • Reviewed: March 13, 2024

    5.0
    Very terrible night.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This place needs help. We had a dog and I felt like we were given a terrible room. The door did not shut tight, it smelled, the refrigerator clanked all night and kept us awake, there was a large ball of hair behind the bathroom door which was disgusting(the manager was informed). We paid for our dog who only goes outside for her relief and she slept on her blanket and does not shed. She was cleaner than the room and we paid $25 to keep her in the room. She paced all night and just wanted to get out. So did we.

    Easy to get to

    Stayed in March 2024

  • Reviewed: March 2, 2024

    6.0
    Convenient to our travel plans
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    A bit run down

    Location

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    We will not return to this hotel.
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night

    Breakfast was the major disappointment. On an internet search it stated "hot breakfast" and some reviews indicated bacon and eggs. There was nothing hot except toast and coffee/tea. I brought this up at the front desk and was told that there had once been hot breakfasts but not since months or a year ago. The clerk's attitude was totally unapologetic. I would definitely have chosen a different hotel, had I known. I guess in future I'll have to call a hotel directly, before booking, to see if internet information is still valid.

    Had a nice hot bath.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient to hi-way for overnight stop. Close to lots of restaurants. Nice front desk staff. Decent free breakfast in the morning.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The town it self

    Staff was super friendly, really really sweet

    Stayed in February 2024

  • Reviewed: December 17, 2023

    5.0
    I'll stay somewhere else.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night

    room was dirty.

    coffee was ok

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Good food and comfy bed is just what we needed after a long day on the road.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom in the room needs updating.

    Breakfast was really great.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Linens

    Weds updating

    Stayed in October 2023

  • Reviewed: October 14, 2023

    5.0
    Good
    • Business trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    The room

    Stayed in October 2023

  • Reviewed: August 11, 2023

    5.0
    Even though management is very friendly the outside of building looks very nice. Would not stay agai
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is in desperate need of some repairs bathroom ceiling had a hole. I had some roaches two nights out of the four a waterbug issue. Carpet need a desperate cleaning mildew fumes.

    Breakfast was very good the staff serving was very friendly and clean area

    Stayed in August 2023

  • Reviewed: July 11, 2023

    5.0
    Probably will not choose to stay there again. Price was right but did not feel like it was worth it.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, we were placed in a room situated between multiple people who seemed to be living at the hotel. Between the party on the stoop, the loud conversations and pot smoke, it was a little tough to sleep.

    The staff was very nice and the breakfast was satisfying.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old and run down

    Quite old and run down but comfortable enough and clean. OK for one night passing through

    Stayed in July 2023

  • Reviewed: June 19, 2023

    6.0
    Stay was good but the shower curtain had rips and tears, the comforter had cigarette burns.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    make sure the refridgerator works

    n/a

    Stayed in June 2023

  • Reviewed: June 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very good.

    Breakfast was good. Location for our travel was good. Price on Priceline was more when we made reservations than when we checked in.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities are in need of an update. Some noticeable water damage in the shower area. Towels were cheap quality.

    Breakfast was great. Dining room was clean and attendant was friendly.

    Stayed in May 2023

  • Reviewed: April 16, 2023

    5.0
    Fair
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was okay it was more so the people they were in and out all night loud noise music and god knows what. I didn’t get any rest and housekeeping came to my room like 9 something and check out time was at 11.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I walked into the lobby with my service dog and was given a lot of grief for bringing my service animal into the lobby because “some people might have allergies.” It doesn’t matter. It’s a service dog. The rooms were definitely outdated as well. Looks like they haven’t been spruced up in decades.

    It was close to the exit on the highway.

    Stayed in March 2023

  • Reviewed: March 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Could be a little cleaner

    the breakfast could be better, more hot food

    Stayed in February 2023

  • Reviewed: March 18, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk needs to have the coffee packs at the front desk for guest. Room service only had decaf in the room and front desk won't give any out

    Location

    Stayed in March 2023

  • Reviewed: March 13, 2023

    6.0
    Quick
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bugs in the room

    Ran out of coffee

    Stayed in March 2023

  • Reviewed: January 15, 2023

    6.0
    I should've paid attention to the structure of the buildings.
    • Business trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    2 separate buildings with rooms opening onto outdoor hallway. You hear other people in the hallway all night as they pass the room.

    Renovated rooms were nice. Very clean and modern.

    Stayed in December 2022

Showing 1 - 25

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