20 Saw Mill River Rd., Hawthorne, NY 10532, United States of America
#1 of 1 hotels in Hawthorne
Guests' ChoiceBased on 369 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
8.0
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Jovan
United States of AmericaThe room was nice, clean, and comfortable. The complimentary breakfast was also plenty. The location was quiet convenient to nearby restaurants for lunch and dinner. Had a great time.
Stayed in May 2024
Reviewed: May 15, 2024
Victoria
United States of AmericaThe swimming pool area was closed when we were there. Disappppointed!
The rooms were spacious and clean. Very comfortable. Breakfast was very good.
Stayed in May 2024
Reviewed: April 22, 2024
Robins
United States of AmericaGreat breakfast Perfect selection, and very clean!!
Stayed in April 2024
Reviewed: February 12, 2024
Elizabeth
United States of AmericaDecor was somewhat dated and there was some peeling wallpaper in our room that could easily have been glued back into place.
The room was spacious, and the king bed very comfortable. There was a microwave, a mini fridge, and an extra sink in the room. There was a generous hot breakfast.
Stayed in February 2024
Reviewed: February 10, 2024
Tommy
IrelandSimplicity very well done. Everything you could want.
Stayed in February 2024
Reviewed: January 21, 2024
Melissa
United States of Americacould use some updating and refreshing the decor and new mattresses
breakfast was great, staff was very friendly and helpful
Stayed in January 2024
Reviewed: January 7, 2024
Rossi
United States of AmericaRoslyn at the breakfast provides great service!
Stayed in January 2024
Reviewed: January 6, 2024
Jessica
United States of AmericaStaff was unpleasant.
Clean same good location. Pool was nice.
Stayed in December 2023
Reviewed: January 5, 2024
Syed
CanadaHousekeeping staff was rude
Room
Stayed in December 2023
Reviewed: January 4, 2024
Frances
United States of AmericaThe rugs, wallpaper, general interior furnishings are a bit out of date. With a little sprucing up this would be a 10! However, that would of course increase it's pricing and we did enjoy the value we received for our price.
The room was larger than I expected and quiet, as it backed into a hill and trees - this particular room. It had a large seating area with a desk and two comfortable chairs. There was also a bar sink, microwave and coffee set up. This room would be comfortable for an extended number of days. It was also very well located for easy access to highways and local towns throughout West Chester County.
Stayed in December 2023
Reviewed: January 1, 2024
Leslie
United States of AmericaPillows need to be updated to regular size not throw pillow size.
It was easy and convenient to where we needed to be.
Stayed in December 2023
Reviewed: December 31, 2023
Terry
United States of AmericaBreakfast was ok. Mediocre.
Stayed in December 2023
Reviewed: December 31, 2023
Justus
KenyaThe room key card failed to unlock my room twice on arrival. I had to come down twice. But it was immediately resolved.
Spacious room. Good breakfast. Good staff.
Stayed in December 2023
Reviewed: December 30, 2023
David
United States of AmericaWashing and drying clothes in poor machines that broke
Location and room. Good bed and shower Good value
Stayed in December 2023
Reviewed: December 27, 2023
Kristel
United States of AmericaIt was super clean
Them staff was very friendly
Stayed in December 2023
Reviewed: December 25, 2023
Verhovsky
Israelthe pool was without warming so at least for me and small kid not usable
staff was polite and room is clean
Stayed in December 2023
Reviewed: December 13, 2023
Levi
United States of AmericaWhen we first got there, room 309 was our smell and as soon as we opened the door there was a mildew/damp/wet smell. We had reservations for dinner so we were hoping the smell would be gone when we came back but the smell was still there. The coffee was terrible, and the eggs were a little burnt/crispy.
Convenient location. The front desk gave us an apartment after we discovered a mildew/damp/wet smell in the room we were in. The smell was horrendous, but the resolve of the situation was grateful.
Stayed in December 2023
Reviewed: December 5, 2023
Patricia
United States of AmericaSmall issue. I sleep with a very firm pillow at home and all of your pillows were too soft. I woke up with a slightly stiff neck. Otherwise, a pleasant stay. Breakfast was very good.
Clean comfortable room. Very safe shower with appropriate safety bars.
Stayed in December 2023
Reviewed: December 4, 2023
Bobby
United States of Americaeverything was pretty much what I had expected.
Breakfast was great, location was fine
Stayed in December 2023
Reviewed: December 2, 2023
Peter
United States of AmericaInternet didn’t work
Quiet - most important thing
Stayed in November 2023
Reviewed: November 9, 2023
Peter
United States of AmericaTv sound too low. Pool water too cold.
Convenient location. Clean. Nice staff. Comfortable bed.
Stayed in November 2023
Reviewed: November 3, 2023
Robert
United States of AmericaThe hotel was very nice, clean, and the staff was top notch. It is a shame that with all the positives, my impression was spoiled when I went to breakfast and Plastic utensils and paper plates were provided. I stayed for several nights and paid over $900 for my stay.The only reason I can see was to make it easier for hotel and save on paying a dishwasher. after 2 days, i chose to walk next door and eat at the diner so I could eat on a plate with silverware. Not appropriate for a hotel of this level. Thank you
the staff was very helpful, the front desk, housekeeping, and also in the dining room.
Stayed in October 2023
Reviewed: November 3, 2023
Rosemary
United States of AmericaDidn’t get the room I paid for . Beds were uncomfortable
Good location
Stayed in November 2023
Reviewed: October 30, 2023
Keirstin
United States of AmericaHard to find at night
Please is immaculate. Friendly and helpful staff.
Stayed in October 2023
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