7601 Scenic Highway, Pensacola, FL 32504, United States of America
#34 of 56 hotels in Pensacola
Guests' ChoiceBased on 1538 hotel reviews
6.3Cleanliness
6.9
Comfort
7.0
Location
7.7
Facilities
6.5
Staff
8.0
Value for money
6.7
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Lularose
United States of AmericaThey changed. My credit card twice so I have to wait to get money back
Nothing
Stayed in May 2024
Reviewed: May 25, 2024
Sarah
United States of AmericaI didn’t see before booking anywhere about a 100$ deposit you have to put down before getting your room keys so it ensures you don’t smoke inside or on balcony room, to be clear if you don’t you will be returned that deposit at the end of your stay & they make sure your room is cleared before handing the money back. I understand it , just wish it was more clear before i had pulled up. It also sucked the pool wasn’t available but it was storming before we got there.
The bed was comfortable and the blankets are good quality. The pool would have been nice addition to our stay but unfortunately it wasn’t open when we stayed. The food was also good .. lots of different options & the chef was cool.
Stayed in May 2024
Reviewed: May 20, 2024
Sargent
United States of AmericaThe shower head was dirty and rusty and wasn’t even in a comfortable mode the water came out too harsh
The bed was comfortable it had me in a choke hold I didn’t wanted to get up. The breakfast is A1 very good 6am-10 am
Stayed in May 2024
Reviewed: May 19, 2024
Tamgau
CanadaA discount for the stay because the amenities were not available.
The breakfast was fine above average. The hotel needs lots of maintenance. The pool was not working but they charged the full amount without prior warning before check in. When we did arrive at 5pm after 10hrs do driving we were informed of the pool not available and we could book somewhere else if we choose to. REALLY! They could have given a discount on the overall price because the amenities were not working. But the were snappy so now I have no option but to write this review.
Stayed in May 2024
Reviewed: May 15, 2024
Mccurley
Abkhazia, GeorgiaPool was out toilet was broken it was clean but smelled funny
Pool was not working the toilet was leaking and nobody told me ahead I know they knew because the water to it was turned off
Stayed in May 2024
Reviewed: May 13, 2024
Shirley
United States of AmericaThe sliding glass door didn't lock. The balcony looked out over the courtyard, but it wasn't very well kept. It all needed a little update, but the plumbing worked great! There was only one chair on the balcony, so we couldn't sit out there, but I would stay there again. I bet that was a high class place in it's day.
The staff was friendly and helpful. They all spoke english that wasn't broken and hard to understand! Yeah! The lobby when you walked in was nice. The bed looked odd at first, but it was very comfortable and clean! The room was big. The plumbing worked great!
Stayed in April 2024
Reviewed: May 12, 2024
Kathleen
United States of Americapool was closed
check in was easy
Stayed in May 2024
Reviewed: May 6, 2024
Jeff
United States of AmericaSlow check in, nobody at desk to check out, pool wasn’t open. Should have that in rental ad.
Value for money
Stayed in May 2024
Reviewed: April 30, 2024
Burkin
United States of AmericaBuilding was run down. And not well kept.
Breakfast was good
Stayed in April 2024
Reviewed: April 22, 2024
Kristin
United States of AmericaBathroom was dirty, tub was dirty, fire alarm went off bc of shower, there was no plug to take a bath
Close to airport
Stayed in April 2024
Reviewed: April 21, 2024
Wolfe
United States of AmericaI didn't like the smell of bug spray in stairwells. I didn't like the water in the pool. It would have been better heated.
The breakfast is a real breakfast. The bed was very nice. Nice thick pillows. Staff was very pleasant.
Stayed in April 2024
Reviewed: April 20, 2024
Micah
United States of AmericaSome areas wasn’t clean
The cold air was nice from a hot day
Stayed in April 2024
Reviewed: April 15, 2024
Angela
United States of AmericaToilet fixture was very weak. The room cleanliness was very very basic A stitch smell in main lobby. Smoke smell in hallway near stairway and in the stairways. Hotel was non-smoking hotel! Balcony chairs were not clean, non- matching and very cheap.
Overall fair and descent hotel for the price. Beautiful location and view of the ocean. Friendly staff, answered questions and showed patience while dealing with a system glitch for incidental fees. (Fee was processed separately from room fee and only wanted cash)!! Incidental fee $100 was returned as explained! Exact money denomination was returned the same as I paid!
Stayed in April 2024
Reviewed: April 15, 2024
Beate
GermanyVery noisy
No toast
Stayed in April 2024
Reviewed: April 11, 2024
Lisandra
United States of AmericaIt is important to maintain a good state of animosity in the customer service area, even if our day or shift is hard. The client should not persist that things are going wrong. And appearance is important too. It is just an advice.
We didn't have breakfast, but it's okay. The location y nice and accessible.
Stayed in March 2024
Reviewed: April 11, 2024
Joe
United States of AmericaThe shower had a slow drain. Overall, not a bad experience.
The room was good. I give it a 7/10.
Stayed in April 2024
Reviewed: April 10, 2024
Amy
United States of AmericaMy room smelled of a mix of a tinge of smoke and Febreeze. The walls were dirty and needed paint.
The front desk employees were very kind and helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Maria
United States of AmericaWeird smell. Window don’t block sound so we could hear highway cars all night long. Small full bed.
Very convenient location close to i-30. Very good price. Perfect for a one night stay. Decent breakfast. Big room.
Stayed in April 2024
Reviewed: April 6, 2024
Margaret
United States of AmericaThe hotel Looks a bit outdated. The interior looks like it was painted, but not very carefully. The colors were too dark. The property needs to be freshened up quite a bit. Grass area around pool, wood trim around building.
The staff was friendly and helpful. The price was good and the breakfast was good and offered quite a few choices.
Stayed in March 2024
Reviewed: April 5, 2024
Jennifer
United States of AmericaSaid breakfast was served 6-9 am, went down at 730 and was told breakfast was done both days. Also tv didn’t work and they didn’t have another or somewhere to move us too. Bathroom was super dirty with hair all over the floor and garbage in trashes.
Right by the water and the pool
Stayed in April 2024
Reviewed: April 3, 2024
Mann
United States of AmericaBeds were small. There was a rip in the sofa when we checked in windows and mirrors weren't clean. The whole room needs updating . Wouldn't have done any good to complain it was completely full the handle on the toilet was broken
Breakfast and pool was nice it was convenient for our needs We loved the pool table downstairs
Stayed in March 2024
Reviewed: April 3, 2024
Tracy
United States of Americaceiling was falling in - leaking in hallways - buckets catching water
Breakfast was really good - staff friendly at check-in - the facility was huge - pool and garden courtyard lovely - balcony was nice - bed was comfy
Stayed in April 2024
Reviewed: April 1, 2024
William
United States of AmericaThere was a bad smell when I first walked in the lobby.
I liked the coffee station.
Stayed in March 2024
Reviewed: March 31, 2024
Kim
United States of AmericaThe coffee in the room was bad and they had the same coffee down in the dining room. There was no microwave in the room, only 1 sitting chair and 1 desk chair which wasn’t comfortable.
Sam the breakfast staff was exceptional in every way. Personal was lovely, she had all my questions answered and when she didn’t know an answer she went and found it for me. We just love her.
Stayed in March 2024
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