7315 Smith Corners Boulevard, Northlake, Charlotte, NC 28269, United States of America
#123 of 185 hotels in Charlotte
Guests' ChoiceBased on 618 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
8.6
Facilities
7.9
Staff
8.4
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Sanharib
CanadaBathroom too small and hallways smell funny. You can hear the Interstate noise and the evening receptionist is not very friendly.
Clean sheets and nice breakfast for the money
Stayed in May 2024
Reviewed: May 20, 2024
Yarisma
United States of AmericaN/A
Love the lighting in my room
Stayed in May 2024
Reviewed: April 10, 2024
Amazone
United States of AmericaThe ants
Breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Courtney
United States of AmericaThe only thing I didn’t like is that we had to ask for room service but that’s all I could think of honestly.
The breakfast was plentiful, hot and delicious. The rooms were clean, and the beds felt like we were sleeping on clouds. The location was nice and safe. We were in close proximity to the Northlake mall and outlets so it wasn’t a far drive to anything we needed. I would definitely stay there again.
Stayed in April 2024
Reviewed: April 8, 2024
Monica
United States of AmericaThe location that the hotel is in I loved it I could walk to several shopping centers it was awesome the staff was just amazing I had a great time with my grandchildren. The breakfast was hot the area was clean it was just very good I really enjoyed it and I definitely will be back there thank you all again keep up the good work.
Stayed in April 2024
Reviewed: March 27, 2024
Tina
United States of AmericaStaff very understanding and accommodating regarding arrival/departure. Staff very helpful and insightful on city and surrounding areas.
Stayed in March 2024
Reviewed: March 25, 2024
Danyelle
United States of AmericaThe small parking lot
Great area, Great Staff. Breakfast and bed was comfortable
Stayed in March 2024
Reviewed: March 7, 2024
Jacqueline
United States of AmericaBreakfast kept running out, lots of time waiting for items to be brought out, therefore breakfast took a long time which interfered with my morning plans. One server on the floor, who spoke very little English so it was very hard to communicate with her. On arrival, there was hair in the bathtub, cigarette burns on the side of the tub, and a poorly patched damaged wall in the bathroom. Tomorrow will be one week since our stay, still waiting for $50 incidentals charge to be refunded to my credit card. never taken this long any place else we’ve stayed.
The location was good. The attendant that checked us in was polite and professional.
Stayed in March 2024
Reviewed: February 29, 2024
Natasha
United States of AmericaRooms need to be a little cleaner
It was good in a great location
Stayed in February 2024
Reviewed: February 21, 2024
Mylesha
United States of AmericaThey only had one working elevator so we took the stairs most of the time
I like the style of the suite. It was nice & comfortable for my husband & I!
Stayed in February 2024
Reviewed: February 20, 2024
Fiona
United States of AmericaMy room had an old towel behind the door .
Size of the room, location and staff
Stayed in February 2024
Reviewed: February 3, 2024
Sabina
United States of AmericaThe bed had dirty spots on it and in it. The floor was not too clean it had dirty on it.
The location was great because it is near all shopping areas.
Stayed in January 2024
Reviewed: January 29, 2024
Carlissa
United States of AmericaLow toilet seats
I loved the room, bed nice and comfy, very hot shower, loved the lighting in the room, enough lights to see in room, and the location was excellent. I could Google anything and get to everything within 8 to 15 minutes. Being near the interstate was great.
Stayed in January 2024
Reviewed: December 6, 2023
Onawa
United States of AmericaFirst room had ladybugs and second room heater wasn’t working properly.
Location and price
Stayed in December 2023
Reviewed: November 27, 2023
Parker
United States of AmericaThe toilet ran most of the time. I had to jiggle the handle and the water would go down slow. You would need to hold the handle down for it to fully flush.
I enjoyed everything, the staff was great, breakfast was very nice. Great area.. this was an nice hotel.
Stayed in November 2023
Reviewed: October 17, 2023
Mechelle
United States of AmericaThe bathroom was very dirty
Stayed in October 2023
Reviewed: October 15, 2023
Brenda
United States of AmericaBreakfast could have more choices, at least the coffee was good and attendant kept filled and area clean.
Convenient to everything, very safe area.
Stayed in October 2023
Reviewed: October 7, 2023
Daunte
United States of AmericaPool always closed
Staff is amazing clean rooms an lobby
Stayed in October 2023
Reviewed: September 25, 2023
Evelyne
Democratic Republic of the Congon/a
excellent
Stayed in September 2023
Reviewed: September 18, 2023
Alesia
United States of AmericaTub had no stopper for bath & sink had a slow drain Bathroom was very tight quarters
Comfort of the room & free breakfast was a bonus. Got our monies worth
Stayed in September 2023
Reviewed: July 29, 2023
Damion
United States of AmericaCustomer service was awesome
Stayed in July 2023
Reviewed: June 3, 2023
Gunter
United States of AmericaThey floor in the room looked clean until we need to use a towel to clean up water from us coming in out of the rain. The towel was nasty.
Great location to get to Charlotte Motor Speedway.
Stayed in May 2023
Reviewed: May 7, 2023
Teresa
United States of AmericaThe hotel and the front desk attendant was wonderful and very helpful. Booking.com cancelled my room and luckily the hotel had 1 we could get but I had to pay extra and not what was quoted by booking.com. Was very disappointed in booking.com
Stayed in May 2023
Reviewed: March 13, 2023
Marietta
United States of Americait was nice and quiet
Stayed in March 2023
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