40 South Avenue, Burlington, MA 01803, United States of America
#8 of 8 hotels in Burlington
Guests' ChoiceBased on 146 hotel reviews
5.7Cleanliness
6.3
Comfort
6.3
Location
7.7
Facilities
6.1
Staff
7.1
Value for money
6.2
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 9, 2023
Lakeisha
United States of AmericaThere wasn’t any hot water for showering, there was a funky stench in the room, & the window was hard to close
Location is good
Stayed in November 2023
Reviewed: November 25, 2023
Wanda
CanadaWe were disappointed with the breakfast. As diabetics we need a good breakfast that isn't all carbs. We went to Wegman's and bought breakfast foods.
It was quiet for the most part and the location was close to my daughter. The second night was much better than the first as the first night it was very hot and the neighbors were arguing until about 1:00 AM when we called the desk and they came up and spoke to them. We went to my daughter's the next morning and when we came back a couple hours later and walked into the room it was like a sauna. We called the front desk and when they came up they were surprised at how hot it was in there. The heating/cooling system was messed up and couldn't be plugged in. She told us we could move to the room next door, which we did. The second night was much better.
Stayed in November 2023
Reviewed: October 14, 2023
Lakeisha
United States of AmericaN/A
Customer service
Stayed in September 2023
Reviewed: August 29, 2023
Angelone
United States of AmericaCoffee and breakfast bars really
Really
Stayed in August 2023
Reviewed: January 21, 2023
Kailai
United States of AmericaNo hot water in shower. The stovetop didn't work.
Location
Stayed in January 2023
Reviewed: November 13, 2022
Mclean
United States of AmericaDirty, people hanging out in the parking lot all night. Dog feces in the hallway
location and good options for tv
Stayed in October 2022
Reviewed: November 13, 2022
Mclean
United States of Americathe breakfast was awful. on 2 separate occasions there was dog feces in the hallway
it was close to the mall and close to my work
Stayed in October 2022
Reviewed: October 25, 2022
Anthony
United States of Americanot clean, a little run down, and smoky smell
on main rd next to restaurants
Stayed in October 2022
Reviewed: October 6, 2022
Brenda
United States of Americaroom was nice but, we didn’t feel especially safe outside our room / breakfast was meager / staff informed us that rooms reserved here are not guaranteed - they are given out on a first come basis …that’s disturbing for travelers!!
price was the cheapest we found
Stayed in October 2022
Reviewed: May 27, 2022
Veronica
United States of AmericaJacked up prices it went from 1000 b4 taxes bi weekly to 1000 week and definitely not worth 400 on weekends maybe if had pool and gym i would consider
Easy to get
Stayed in May 2022
Reviewed: May 23, 2022
Henry
United States of Americathe staff were unprepared, untrained and impolite in every encounter.
location was great: right off I-95
Stayed in May 2022
Reviewed: May 21, 2022
Carla
United States of AmericaStaff in the front of the facility smoking Marijuana..I had my window open therefore the scent was in the room..also staff is never at the desk whenever you need something. Staff not professionally dressed in uniform or appearance not up to par,No name tag or uniform letting customers know their staff
Stayed in May 2022
Reviewed: October 25, 2021
Joseph
United States of AmericaElevators did not work properly
Stayed in October 2021
Reviewed: October 16, 2021
Denise
United States of AmericaThe toilet stopped flushing at night. Had to plunge it myself in the morning. No ice available and there was only three pillows on bed.
Convenience and cleanliness.
Stayed in October 2021
Reviewed: May 25, 2024
Don
United States of AmericaThere's a big difference between the old and new sections. Be sure to get the new section
Helen is a fantastic host.
Stayed in May 2024
Reviewed: May 13, 2024
Kelsey
United States of AmericaI had a handicapped mother I asked for another room or at least a chair and the night person Mohammed was horrendous. At one point he walked away while I was talking. I asked for a chair in lobby he said no. It was so bad that I had a guest offer his chair.
Nothing. This place had screens hanging, didn’t clean the room. Breakfast was non existent and there were no chairs and no sofa
Stayed in May 2024
Reviewed: May 13, 2024
Brenda
United States of AmericaDid not keep my reservation
Did not stay there. They did not have my room
Stayed in May 2024
Reviewed: April 29, 2024
Tanya
United States of AmericaN/A
everything
Stayed in April 2024
Reviewed: April 10, 2024
Samalie
United States of AmericaI booked a room thinking it had akitchen unfortunately it had no kitchen facilities and I was so disappointed.
Stayed in March 2024
Reviewed: April 6, 2024
Erin
United States of AmericaWhat didn't I like? Everything from beginning to end.... The wonky luggage carts with wheels barely holding on and whole cart leaning and nearly tipping the entire time. When my fiancee came into lobby with our bags, worker at the front desk questioning WHO that man was and then reprimanding me for not knowing the hotels policy that ALL guests, not just who booked the room, MUST also give their I.D at check in (what??! Ive never heard of this) They had one working elevator and it takes foreverrrr The hotel hallways smell quite unpleasant. The room was DISGUSTING. Dust on top of every fixture in the entire room - mirrors, framed pictures, refrigerator, lights, shower curtain rod, and towel bars. The stove top was still dirty with food remnants.The toilet had dust, hairs, and urine on the back of the toilet seat and tank covered in dust. The sink had dried toothpaste and some unknown brown stuff still on the sink vanity. I used Clorox wipes and wiped all surfaces, knobs, phone, remote, etc. in the entire room as well as cleaning the bathroom thoroughly. The wipes were BLACK after anything I wiped. It truly did not look or smell like it had been cleaned by house keeping AT ALL. I am extremely disappointed and incredibly disgusted being charged ANY amount of money to stay here. I now understand the nightly price being on the lower side for a Friday.
What did I like? Nothing...
Stayed in April 2024
Reviewed: March 6, 2024
Diane
United States of AmericaSheets were stained Hallway floors were filthy Listed as breakfast available…only grab and go oatmeal or snack bars.. Uncomfortable surroundings
Stayed in March 2024
Reviewed: February 12, 2024
John
United States of AmericaWay too loud . People coming and going all hours. Kids running in the hallway and slamming doors throughout the night
Stayed in January 2024
Reviewed: October 9, 2023
Sarah
United States of AmericaDirty room, damaged room, charged twice. Manager would not speak to me. Refused to clean immediately, told me housekeeping would be back in the morning.
They gave a refund
Stayed in October 2023
Reviewed: September 30, 2023
K
United States of AmericaComfy bed
Stayed in September 2023
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