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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2400 South Sterling Street, Morganton, NC 28655, United States of America

#6 of 8 hotels in Morganton

Guests' Choice

Review Score

Based on 328 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.8

  • Staff

    7.7

  • Value for money

    7.2

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    7.0
    was a basic room that was adequate for a one night stay for the price
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean the vents, and repair glaring holes or peeling paint, and freshen up the paint so the room doesn't appear so old and dirty.

    hotel is older and rooms show their age and show wear, the fan for the ac and heat unit was very loud, and the ventilation fans and circulation fans in bathroom, and elsewhere were loaded with filthy dust. the continental breakfast was a good one, but no one was around for me to check out with. you don't really leave with a super great feeling of they cared alot from your stay.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    5.0
    It was ok. Not terribly and not perfect.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights

    Door had draft all the way around it. Water pressure in bathroom sink was not great. The faucet for the bathroom sink is to close to the back of the sink it’s hard to rinse your hands. Wall plugs don’t hold the plug in. It’s to loose.

    Rooms are clean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    The guy is a rip off but the room was great.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They took my dirty towels and rags and then didn't bring back what I gave them , turned around and took money out of my deposit.

    The size of the room

    Stayed in March 2024

  • Reviewed: April 5, 2024

    6.0
    I would stay there again
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The carpet was wet from a leak somewhere but I know you guys are updating

    Very friendly staff

    Stayed in March 2024

  • Reviewed: January 15, 2024

    5.0
    it was okay
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    electric heater didn't have temp control, just on or off, which meant constantly turning on and off. Room could use a deep cleaning behind night table/bed.

    Bed was comfy, very quiet

    Stayed in January 2024

  • Reviewed: October 12, 2023

    5.0
    Fair
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smell mold n mildews. Bathroom door is too small by toilet seat.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Carpet need to be a little cleaner, had a water area in my room. I reported the problem

    Check in was great, staff was nice and respectful

    Stayed in September 2023

  • Reviewed: September 18, 2023

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    stuff

    Stayed in September 2023

  • Reviewed: September 15, 2023

    5.0
    Great breakfast and location but dated rooms.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need updating. Clock didn't work and light over the vanity took about 10 minutes to come on after light switch was turned on.

    Breakfast was great and fresh. The location is excellent. I felt safe traveling for work and staff was very friendly and helpful.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Extended line at check in to update my room key card plus I'm disabled over 40 minutes

    Great pool and had a bathtub

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ants around air condtioning. Manager ahas anger issues at the pool and not polite yo my family.

    Breakfast and COMFY BED

    Stayed in July 2023

  • Reviewed: August 2, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed is uncomfortable....the sink drain for bathroom vanity was broken...stuck in down position so sink wouldn't drain...which we reported twice but my hubby eventually fixed it himself...we went to breakfast that was included with your stay on 2 days both unsatisfactory...the first time we came at 915 and I wanted fresher scrambled eggs but never put anymore out...2nd time there was no eggs or protein offered at all n that time we arrived at 830am...also no butter m

    Location was good

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was great, staff were friendly and helpful.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was the highlight of the stay. Still waiting for $100 deposit to be released on my credit card. It's been over 2 weeks. TV did not work and security lock was loose.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast was delicious with a wide variety. Kitchen staff was very friendly and helpful. The room was clean and the pillows are to die for. A little issue with the lighting and tub draining but nothing major. Before we left the card did stop working and there was some miscommunication with the staff but they were helpful and got us back in the room.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I got wing sauce on a towel and was charged 7 dollars. I think that was very petty. Maybe they should've had their guests bring their own towels

    Stayed in July 2023

  • Reviewed: June 23, 2023

    5.0
    Wouldn’t choose to stay here again
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It DEFINITELY could’ve been cleaner….deadbolt on the door didn’t lock-had to scoot the chair up to barricade the door in order to relax & feel a little safe.

    It was literally “just a place to stay”………nothing more

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    It was an overall pleasant day experience
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a place on the bathroom ceiling which needed to be repaired

    The breakfast was very good

    Stayed in June 2023

  • Reviewed: June 9, 2023

    7.0
    It was ok
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Being able to speak English and understanding housekeeping

    Some staff were really good but house keeping could not even speck English and some desk clerks were rude

    Stayed in June 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room is a little bit dark. The bed head reading light did not work. The toilet floor screws are not tight.

    Overall, the stay in this Quality Inn is very good.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    5.0
    good location, but overall the property needs updating.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    property was older and in need of updating. several dead bugs on the floor in my room.

    location was close to my meetings.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    6.0
    would stay here again, I do recommend for a stop over, little things though could have made a better experience.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    as much as my towels and linen were clean, the bed was clean and surfaces clean as well, the upkeep was not up to par. the lock on my door was open to the outside, someone could put a screwdriver in there? corners of the bathroom floor were dirty. ironing board had many, many stains.

    friendly staff, fair price

    Stayed in May 2023

  • Reviewed: April 17, 2023

    8.0
    good value
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    refrigerator was barely cool, our food spoiled. there was no bacon for breakfast as seen in pictures from previous gusts. bed very soft, but some like that.

    good price at $65 a night, sheets clean , clean towels, breakfast okay

    Stayed in April 2023

  • Reviewed: April 11, 2023

    6.0
    It was ok, but probably won’t stay there again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Locals hang out/live.. room smelled of pet odor.

    Clean. Bug free.

    Stayed in April 2023

Showing 1 - 25

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