The staff… 3 female around 11:30 . We stopped by to see if we could check in early. Cause we couldn’t get anyone to answer the phone! SO so rude head of housekeeping acted like she was on drugs and rude

Bed comfortable, AC cold

Stayed in May 2024

The outlets on the headboard were nonfunctional. They would not accept the plug. This is a great inconvenience for someone using CPAP equipment.

Stayed in October 2023

Not so friendly front desk staff

Convenient location close to everything

Stayed in July 2023

I didn't receive a stayover cleaning. Spoke to the housekeeper before leaving the room, only to return to an unclean room. Front desk clerk said it had to be requested, which I've never done. I had to clean my own room. I wasn't happy at all because I put all the trash together to make cleaning easier.

The room was very spacious.

Stayed in July 2023

The room we had had a water problem in the shower. It was constantly running and the tub had water stains from it

Stayed in July 2023

At some occasions, when we needed the room cleaning and picked up. They did not change the bedsheets.

the staff most were very helpful.

Stayed in July 2023

Bathroom floor was dirty upon arrival. There was a definite mold smell and on day 2 we found the culprit. It was above the window and also in the AC unit. Bed was pretty small as well. One of our blankets was dirty as well. When I went down to ask for more towels they did not really want to give them to me but we were a family of 4, and only 3 towels were provided in the room.

The Price.

Stayed in July 2023

The room wasn't quite finished as the mirror had LED lights in a box on top of it, and the phone didn't work to contact the front desk. The indoor pool was a big factor in choosing your hotel, but upon arrival at the pool, we noticed the water was dingy and cloudy. We thought maybe a lot of people had been in the pool, so we dipped our feet in, and it was freezing . Others were leaving the pool for the same reasons. That was very disappointing. I had to phone on our cell phone because the noise of the children slammed doors and running up and down the stairwell was extreme. The large party had placed their children in the downstairs rooms, and the adults went to the upstairs rooms. We listened and watched in an attempt to put a stop to the noise. My husband went to the front desk in person to ask for intervention. While the night clerk apologized, it did not stop for another 40 minutes. Suggestion, check the settings on the door closures to close more softly. This could be a maintenance issue.

The remodel looks nice and is inviting. Easy check in and out. Close in parking.

Stayed in June 2023

The shower had used soap and shampoo bottles, like the shower wasn’t cleaned. There was a roach in the bed when we first entered the room

Staff friendly and helpful

Stayed in June 2023

We had to have assistance getting in the hotel room. Key card reader malfunction. Hotel snack store was out of almost all of its stock.

Clean and quiet. Easy to find. Beds were comfortable. The air conditioning worked well. Staff was excellent.

Stayed in June 2023

The pool was cold not heated.

The staff the room everything excellent .

Stayed in June 2023

The sleeper sofa was new and the matress was still wrapped in plastic. I was unable to expand the sofa-bed and the staff couldn't either so they brought in a roll away...which took up a lot of the floor room and I was there with 3 kids under 12. The microwave was new and the cord couldn't reach the outlet so I had to move it to under the desk. We were there 3 nights.

OK breakfast, nice staff. Room was comfortable and the furnishings were brand new. The location was great and easy to find.

Stayed in March 2023

disappointed to learn upon checking in the indoor pool was closed

Breakfast was good and the price was just right

Stayed in April 2023

The whole point of staying here & paying for a suite was so my daughters could swim in the indoor pool for the oldest’s birthday. It’s not heated so they couldn’t swim & we’re so disappointed.

The room was huge. Everything was nice & clean.

Stayed in February 2023

The room was great except the pull out bed. The sofa was worn and the mattress was really uncomfortable. The hotel has the third floor under renovation, and the workers left the elevator reeking of cigarette smoke.

The staff was great. Very helpful and knowledgeable. Fixed my keys promptly when they stopped working

Stayed in November 2022

The water didn’t stay hot long enough it went cold in the middle of my shower and the sink didn’t get hot at all.

The price was affordable.

Stayed in November 2022

It is an older property and a lot of wear and tear.

It was clean and quiet.

Stayed in November 2022

It was clean and comfortable

Stayed in September 2022

There are 3 large dumpsters in the front parking lot. there are building materials stacked at front t entrance. Not very appealing

great staff. nice room and comfortable bed.

Stayed in October 2022

the service

Stayed in September 2022

smelled like marijuana all down the hall on the 3rd floor where our room was and floors in hallways need to be replaced. they have permanent footprints and smudges in tar or something black

comfortable bed and pillows ac worked, remote and lights worked.

Stayed in September 2022

Pillows were terribly uncomfortable. I could not sleep. Room did not cool well.

Proximity to sfa

Stayed in August 2022

Pool was very cold..

Nice room.

Stayed in May 2022

Laundry facilities took quarters only and they didn't have a way to give me cash or change nor was there a change machine. Warm breakfast, coffee and milk where empty when I came down, I informed the front desk, they brought out a very small amount of food that was gone again in less than 5 mins bc several people had been sitting around waiting for food to come out.

Location was good, staff was kind, beds were comfy, place was clean.

Stayed in June 2022