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Reviews of Quality Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1701 East St. Elmo Road, Austin, TX 78744, United States of America

#139 of 206 hotels in Austin

Guests' Choice

Review Score

Based on 461 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 22, 2021

    8.0
    The staff was amazing
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom door nob was broken it wouldn’t open at time

    The breakfast and the amazing staff they were very nice

    Stayed in November 2021

  • Reviewed: November 22, 2021

    9.0
    Highly recommended.
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist who was in the front desk when we arrived was kind, professional and with excellent communication skills. The room was comfortable, clean as well as the restroom the only thing is that the shower didn’t have a curtain which I found it unsafe.

    Stayed in November 2021

  • Reviewed: November 21, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast.. Place where I stayed the night before had fresh cooked sausage, eggs, waffles, biscuits, gravy, fresh pastries etc instead of frozen sausage and egg biscuits.

    clean and roomy.

    Stayed in November 2021

  • Reviewed: October 26, 2021

    7.0
    manageable
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    inside kind a outdated

    easy access to major roadways

    Stayed in October 2021

  • Reviewed: October 20, 2021

    9.0
    Great staff, decent breakfast selections, good location.
    • Leisure trip
    • Couple
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights

    I'm not a fan of the high beds because I'm short (and old) so getting into bed is difficult and it's too high to sit on the side of the bed. But that's my personal preference. Everything else was fine.

    The location was great, easy to get to wherever we wanted to go. In our case it was to visit our son who lives north of the property. The coffee was pretty good, the staff were lovely, and best of all, we had daily housekeeping services, which pleasantly surprised me. The breakfast was very good, with Jimmy Dean breakfast croissants and biscuits to be microwaved, some fresh fruit, juice, yogurt, cereal and muffins. The AC wasn't TOO loud, and worked great.

    Stayed in October 2021

  • Reviewed: September 8, 2021

    7.0
    I had a very pleasant stay and I will be returning
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a young man there I came to the front desk by the room and he was so courteous and he had no problem with taking me to another room I was really pleased

    Didn't have breakfast

    Stayed in September 2021

  • Reviewed: September 7, 2021

    7.0
    nice comfy and great price.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    indoor pool.

    staff

    Stayed in July 2021

  • Reviewed: September 3, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No issues

    Location

    Stayed in July 2021

  • Reviewed: August 23, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night

    There wasn't a breakfast. Some of the employees were friendly and some were not so friendly.

    The beds were exceptional. We had been moving my sister and were really tired. The sleep was great. We booked for one night and stayed for another night.

    Stayed in August 2021

  • Reviewed: August 21, 2021

    8.0
    Good night of rest
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast due to covid. ( You can ask for a couple cold eggs and a cold jim beans breakfast sandwich to microwave)

    Staff nice Confortable beds and pillows

    Stayed in August 2021

  • Reviewed: August 3, 2021

    9.0
    Very good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I really liked the hotel. Very clean. Loved that they gave us a sofa bed in the double queen room. Was a pleasant surprise for my teens not to share a bed. The beds were so comfy. It was very quiet and it felt very safe. Would stay here again if when we visit again.

    Stayed in July 2021

  • Reviewed: July 30, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Comfortable

    Stayed in July 2021

  • Reviewed: July 29, 2021

    7.0
    Good
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool and gym wasn’t open.

    It was a great location for where my friends was located. The rooms was excellent.

    Stayed in July 2021

  • Reviewed: July 25, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bagged breakfast. I do think it was the best the employees could do, but other hotels are offering a full breakfast again.

    Everything else.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Cannot think of anything

    We never ate breakfast. It appeared that it was not offered (probably due to COVID) The staff were very friendly and helpful. They even asked us to check our room and let them know if it was not OK. It was fine. My wife really enjoyed the pool. She went each night we stayed.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a hard time setting the AC unit. We couldn’t get the temperature set properly with the controls. First we were freezing and then it would get really humid and hot. Floors and the tub are dangerously slippery. Put a towel in the tub so we wouldn’t fall. Had to also keep towels on the floor so we wouldn’t slip. The location was near several homeless camps. Don’t recommend going outside at night once you check in if you are a woman. Had to goto the 2nd floor for ice. We had to keep our curtains closed because our view was of the homeless people in the parking lot behind us.

    We stayed in room 109 and the King Size Bed was comfortable. Nice hot shower. The room size was spacious for the two of us. It was clean. Staff was nice.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    9.0
    okay
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    cleaning staff not honest

    everything was great until i left one earring in bedroom .i realized it after checkout. went back to retrieve and maid service had been in room and a earring disappeared. no one really was helpful.

    Stayed in July 2021

  • Reviewed: July 18, 2021

    9.0
    Quality = quality!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The side entrance, though convenient to parking and elevator, was dimly lit and unwelcoming. Signage for ice machine was confusing or inaccurate, and the machine’s location (behind a door, then down a hallway) may be problematic for some travelers.

    Interior spaces were clean and refreshed (updated/new furnishings)

    Stayed in July 2021

  • Reviewed: June 27, 2021

    9.0
    Best stay in 5 years
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about.

    The staff was nice and listened to outlr request. The room was comfy and the best of my 5 years of stay

    Stayed in June 2021

  • Reviewed: June 26, 2021

    9.0
    Best place to stay
    • Business trip
    • Travelers with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was last night when checked in there was not bottled water for at least emergency use.

    Cleanness, Staff and free parking

    Stayed in June 2021

  • Reviewed: May 29, 2024

    2.0
    I got bit by bed bugs
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I got bit by bedbugs. I will never stay here ever again

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Well worth the Price.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The Staff the Breakfast the Location

    Stayed in March 2024

  • Reviewed: May 24, 2024

    10
    Good deal!
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi sometimes was working slow.

    Good free parking! The staff was friendly and helpful. It was clean and well taken care of. Free wifi was good. We reached the park and the springs easily by car from the hotel.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was rude. The air conditioner didn't get very cold and on top of all of that I extended my stay for another day and my card was charged twice for that one day. The staff was VERY rude and disrespectful about it.

    There was a store within walking distance.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I just wish there was a more diverse breakfast might be hot breakfast eggs pancakes and bacon sausage biscuits

    Everything overall location of the hotel the bed was great comfortable good TV nice shower clean tub good swimming pool everything was good

    Stayed in May 2024

Showing 76 - 100

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