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  5. Reviews of Quality Inn & Suites Biltmore East

Reviews of Quality Inn & Suites Biltmore East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1430 Tunnel Road, Asheville, NC 28805, United States of America

#68 of 74 hotels in Asheville

Guests' Choice

Review Score

Based on 1150 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    6.0
    Good for price with pretty view. OK if you are just looking for a place to crash.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Terrible parking situation. Beggars outside walking up to me at my car. Outside bugs on bed.

    Breakfast was ok not great. Close to highway and shower was clean.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Enjoyed and will stay again.
    • Leisure trip
    • Couple
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Like most hotels, the room was not as the pictures showed on the booking app but was still a nice room. The jacuzzi tub was a very nice edition to the room.

    The staff were very nice and always smiling and always spoke when they passed by you. We personally liked the location, near food and the parkway and other things were close to go to. Loved that the bathroom was very clean, and plenty of space to set your things out.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    I would’ve liked to stay longer, but I had gotten hurt. So we had to cut a vacation short.
    • Leisure trip
    • Couple
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was good. Had some things for everyone

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    Some guy’s were playing loud music in their car, so I told the receptionist,she said was waiting for the security guard. 30 minutes later the music stop.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    6.0
    Good value
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need some new furniture

    Pretty good about what I was expecting

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Travelling with a pet and chose the property based on the website & price. Price and people good....
    • With a pet
    • Business trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 3 nights

    Room 116....Huge, creepy, stains on the carpet and it looked like a dog tried to gnaw it's way out of the room through the wall and door.

    Great water pressure in the shower. Very comfortable bed

    Stayed in April 2024

  • Reviewed: April 21, 2024

    6.0
    Love this property and will be back hopefully next time the smells won't be as strong.
    • Leisure trip
    • Solo traveler
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Main issues was the room had a strong smell that never seems to dissipate and was very reminiscent to cat urine. Leaving the ac on seemed to help but it was very noticeable especially near the desk where I had to eat each night.

    Location and staff were great. bathroom surfaces and linens were clean and i love the bedroom jacuzzi. The carpets were ready for a deep cleaning.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Great, but parking sucks.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    PARKING SUCKS. You can hardly get out or in once ppl start showing up if you are on the far side, the rooms in 100s-130s.

    The property is great. A great price, good location.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights

    Room was very small; however, room was clean.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing was you could hear everything from the room beside you. I got earplugs, and that was not a problem the second night. I am a light sleeper. I would stay again.

    The room was very nice, the jacuzzi was clean, the breakfast was good, the curtains kept the light out, and the staff was great. Fantastic value for the area.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    6.0
    Was okay
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a strong smoke smell, there were huge stains in the carpet, and ants in the bathroom.

    Location and staff

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    It worked for what I needed
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was quite noisy people in the room next to us were very loud, and not so good way for us anyway

    It was clean. It was in a pretty good location and the two young ladies that helped us was very sweet. I had to change rooms. We ended up with a king size bed instead of two queen but it worked out all right.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Friendly staff - Good value for the money
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Good value for the money. Just minutes from Ashville

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was ok. There were spots on the carpet, nothing major wrong with the room. Parking on the far end rooms is horrible. Very tight.

    Close to Asheville and Blue Ridge Parkway

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    You get what you pay for! Staff was very accommodating though
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We did have to be moved to a new room because of broken appliances and cleanliness of the beds

    The location and the staff were the best part of this hotel.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool dirty. Room had a foul scent had to clean and spray disinfectant.

    The employees was nice. There was a free complimentary breakfast. Can wash and dry clothing there plus make coffee inside room.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    CLEANLESS

    ITS OK

    Stayed in December 2023

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The parking situation was wild – very narrow spaces on hilly terrain, with some spots requiring creative interpretation of standard parking techniques and some real innovation. Parts of the parking lot are to a standard parking lot as Cirque du Soleil is to a screening of My Dinner With André.

    The people behind the counter were nice. The room was fine and the shower was very good. The breakfast buffet had a decent make your own waffle station and was perfectly cromulent.

    Stayed in February 2024

  • Reviewed: March 8, 2024

    8.0
    Pretty good stay.
    • Leisure trip
    • Family with young children
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was a little uncomfortable.

    Room was spotless.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Great stay and loved the hot tub!
    • Leisure trip
    • Couple
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs better coffee.

    The hot tub in the room was excellent. The breakfast was decent. The staff was so friendly and nice!

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was very hard, though, and not comfortable at all. Also, the walls were so thin that we could hear the neighbors next door blaring music through the night and every conversation they had.

    The location was great. The room itself was clean and I loved the jacuzzi tub.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sheets and pillow cases looked wrinkled as if they had not been changed . Need improvement!! Deep cleaning should be encouraged! The hotel needs updating!😊

    The staff was pretty welcoming,we appreciate it the welcoming email,and the location was lovely !

    Stayed in February 2024

  • Reviewed: February 10, 2024

    6.0
    Doubt I will be back.
    • Leisure trip
    • Family with young children
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 1 night

    Couldnt get any rest with the people next door talking all night.

    You could hear every word from the room next door. There was no privacy to have a conversation the walls are too thin.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Longer than I expected but but the price, staff, accomodations were great.
    • Leisure trip
    • Solo traveler
    • Jacuzzi King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed too close to entry door

    Great staff

    Stayed in January 2024

Showing 1 - 25

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