It was not the staff’s fault that they won’t clean rooms daily unless the people request it. The staff worked so hard each day- especially the staff at the front desk! She took care of the breakfast and cleaned the entire common area (front desk area and breakfast area. Why? The hotel does not have enough staff!!

The breakfast was ok, and the location was excellent.

Stayed in April 2024

Go ahead and pull the carpet from the hallway, it doesn't do you any favors, it looks like it's been there for awhile. Would be easier to clean and look nicer if you matched the flooring that is in the rooms. Other than that, it's a great property & staff.

It was a great stay, hotel was very clean and no carpet in the room!!!! The staff are excellent and the location was perfect. Couldn't ask for more! Thanks, I will be back -

Stayed in April 2024

N/A

Location

Stayed in March 2024

The location.

Stayed in February 2024

The room reeked of cigarette smoke despite it being a smoke free hotel, the in room phone didn’t work, and the room didn’t feel very clean. It was way too expensive per night for the quality and especially for the time of year.

The staff was very nice and the hotel is very convenient to Southern Pines and Pinehurst

Stayed in January 2024

Breakfast could have been more.

Stayed in November 2023

This place needs some new carpet and some serious cleaning in the grooves when the elevator opens. A fresh coat of paint with make it look better.

The lady at the front desk is very kind. (slender, blonde, haired, lady.)

Stayed in December 2023

My reservation was for two queen beds and our room had one. We didn’t make a big deal as we were only there one night. The walls were very thin and people were being very loud outside in the front at 7am arguing on the phone. We were on the second floor inside and it was that loud it woke us up.

Staff was super sweet and the breakfast was nice

Stayed in December 2023

breakfast, price

Stayed in December 2023

The mold in the shower was out of control! The air/heat unit was REALLY noisy!

Breakfast!

Stayed in November 2023

Great location. Close to golf and restaurants.

Stayed in July 2023

All of the hallways leading to the rooms were dirty so won’t be staying here ever again.

The room was comfortable, basic…but clean enough. We didn’t stay for the breakfast.

Stayed in July 2023

We reserved this hotel a year ago and when we arrived, we found out that the pool was closed because the pump was being repaired. We were traveling with our grandchildren, so we ended up going to another hotel with a working pool. I rebooked this year and we arrived, while I was checking in my husband walked to the back and saw the pool filled and clean. We checked in and went to visit our son and went to dinner, when we returned, we wanted to take our grandkids to the pool. We asked for towels at the front desk and told that the pool was closed because the pump was being repaired. Really over a year later and the pump was still not repaired, and they couldn't tell us that when we checked in. The breakfast was very disappointing to say the least. As soon as it was 9:30 the person managing the area came out and locked everything up. On our final day we went to have breakfast at 8:45 and while we were getting our beverages a mother and her two children walked in through the front doors and walked straight back to the breakfast area loaded up on all the eggs and sausages and made 3 waffles for each of themselves. I went to the front desk to ask if they were going to bring out more eggs and sausage. She went to check and told me that they were bringing more out. As soon as it was brought out the ladies' kids go up and went to get more. When they finished eating, they went straight back out the door. I cannot confirm that they were not actually staying at the hotel, but it certainly appeared that way. We will not be returning next year.

The location was great and the beds were comfortable.

Stayed in July 2023

Comfortable but needs some TLC. Broken dish soap in bath tub, water stain on ceiling, closet not clearn.

Stayed in July 2023

bad breakfast. difficult check in/unfriendly desk worker. keys didn’t work the first time. toilet way too low to the ground.

good location

Stayed in July 2023

No, One Takes Cash Anymore.

Rooms were clean and air temperature was good. I seen a nice breakfast was served. Didn't get a chance to enjoy it.

Stayed in July 2023

Breakfast was your average self serve breakfast - hot fried egg and sausage patty, waffle maker, cornflakes & raisin bran cereal, light yogurt, juices, milk, bread for toasting, several wrapped pastries, apples & oranges, cold lemon infused water, coffee. Beds were very comfortable. Floors were the faux wood, not carpet. Felt it was cleaner.

Stayed in May 2023

Breakfast choice has declined somewhat from previous years

Location and cleanliness

Stayed in May 2023

No complaints

Nice room. Nice breakfast options. Clean

Stayed in April 2023

N/A

The cleanliness of the hotel.

Stayed in March 2023

Mold on bathroom shower curtains, cracks, lighting.

The location

Stayed in March 2023

Condition of property was run down.

Staff was excellent.

Stayed in March 2023

the breakfast was not very good

location

Stayed in January 2023

location to where we were going.

Stayed in October 2022