6826 US 19 North, New Port Richey, FL 34652, United States of America
#5 of 7 hotels in New Port Richey
Guests' ChoiceBased on 240 hotel reviews
6.0Cleanliness
6.4
Comfort
6.6
Location
7.2
Facilities
6.3
Staff
7.3
Value for money
6.5
Free Wifi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Deadbeat
United States of AmericaThe room wasn't carpeted. The floor felt "sticky" at times under my feet. I was there for a week and the staff apparently never entered the room while I was there (which was good and bad), but as a result the towels were never changed, the bed was never made, and the trash was never emptied. There were plastic dumpsters outside where I could dump my own trash. It was a "no-frills" room: no alarm clock, no box of tissues, no little coffee maker (which I probably wouldn't have used anyway) - so a lot of the amenities that one would expect in a higher priced facility were missing (which was fine, as I was staying there for the "price"). I only mention that so others may know to come prepared. I thought the TV channel selection was horrendous. Had I wanted to watch a sporting event, the only thing televised was a PAC-12 college sports channel. Curiously they had NewsMAX and a BBC channel, but most of the other stations seemed to be old sitcoms and movie reruns. Again... I wasn't there on vacation or to watch TV, but at least a local sports or news (and weather) channel would have been nice.
I wasn't there on a "vacation," so the location (on US-19) served my purpose well. There was a decent sized table that I was able to set my laptop computer on and the Wi-Fi worked well. The pool looked inviting, as did the covered sitting area, and I probably would have taken advantage of both had I had more time. I stayed at the Roadhouse for the low rate offered (which was about half of what I would have paid to stay at other motels in the area) and so in that regard, I have no complaints - you get what you pay for. The facility had two washing machines and dryers, which came in handy. There was a small refrigerator and microwave in the room, which I appreciated.
Stayed in May 2024
Reviewed: December 18, 2023
Dominique
United States of AmericaNo breakfast. A lot of commotion outside that woke us up.
It was close to where my husband needed to attend his labs for school.
Stayed in December 2023
Reviewed: November 14, 2023
Small
United States of AmericaThe toilet keep backing up and wouldn't flush, told hotel staff and they gave me a plunger instead of coming to see or sending a plumber and the towels where dirty so I went out and bought my own, will not be staying there anymore the chair was torn and needed to be thrown away and the refrigerator didn't work
It was quite , not alot of noise and the other guess stop making noise at 8pm every night so you could rest
Stayed in November 2023
Reviewed: October 30, 2023
Jennifer
United States of AmericaOutdated ac units. Very luke warm water.
The outside lights
Stayed in October 2023
Reviewed: October 27, 2023
Brian
United States of AmericaThe metal bed frame kept making noise ever time I moved or got out of bed.
There was no breakfast at this location
Stayed in October 2023
Reviewed: September 26, 2023
Jessica
United States of AmericaNon breakfast motel
No breakfast served
Stayed in September 2023
Reviewed: September 25, 2023
Theresa
United States of AmericaThe rooms could be cleaner, furniture replaced or stains cleaned. Hair dryer looked as if it was from 1980 and has caught fire before? Didn't chance it. Better WiFi that doesn't keep going out! Cable needs an up grade as well. The costumer service is the main issue or lack there of! The price was exceptionally high for the quality.
I didn't see any bugs. I had hot water for about 3 mins.
Stayed in August 2023
Reviewed: September 5, 2023
Charland
United States of AmericaNo breakfast. Double charged us for our pets. We stayed one night they charged a pet fee to our credit card for 2 nights.
Location. They let us keep both our pets while their policy only allowed for one per room.
Stayed in August 2023
Reviewed: August 1, 2023
Jessica
United States of AmericaThe non smoking room wreaked of smoke. The lighting was only bright by the bed. The curtain did not cover by the door so when in the bathroom or walking around the room you had to be fully clothed because i tried to tuck the curtain into door handle to cover, but that rose the bottom of curtain up so that ppl could see into room still. Just infuriating. Bathroom/tub was not very clean. Kids were loud Fri night but quieter Sat night.
The staff
Stayed in July 2023
Reviewed: July 31, 2023
Debroh
United States of AmericaThe pillows were uncomfortable. We had no hot water on Fri. or Sat. for shower. The towels were rough & had holes in them. Our room was not cleaned on Sat.
The room was large. The air conditioner worked very well. The refrigerator kept things very cold.
Stayed in July 2023
Reviewed: May 20, 2023
Cynthia
United States of AmericaNo towel racks in the bathrooms No coffee in the hotel at all Beds and pillows very uncomfortable and mattresses look old Covering for bed full of cigarette burns
Like the location easy to navigate around to local areas
Stayed in May 2023
Reviewed: March 13, 2023
Moon
United States of AmericaWe were there for a 2 nt stay as we were exhibiting/selling our artwork in a local outdoor art show. Up before dawn and back after dark both days. On the 2nd nt. when we came back to our room we discovered we had had no maid service. I went to the front desk and told the agent on duty and he gave us fresh towels and mumbled that shouldn't have happened. Upon checkout the following morning I advised the agent and asked for a rate reduction, he advised me that if you're not in your room hskpg won't enter. Well, I worked in the hotel industry for 25 years rising to be a general manager of Econo Lodges and Super 8's and that's not the policy of Choice or Hilton hotels I can assure you. I was always taught to ask the guest "how can I make this better for you" find out what they want, sometimes just someone to acknowledge the problem and promise to address it with the manager or offer a discount, whatever they insisted upon was what it would be even if it was to comp the room for the night. This staff needs serious training in customer service and I will write a letter to Choice Hotels, nothing I hated worse that to read a bad review from a customer.
I slept really well, so I guess I liked the bed a lot!
Stayed in March 2023
Reviewed: November 24, 2022
Nefarious11
United States of AmericaThe room was not what I expected as far as cleanliness! The door didn't have all the hardware it was supposed to!! The lamps didn't work & the floor was dusty and dirty! I found trash under the bed and there was cockroaches! 😵💫Ewww gross!
The staff member who was working that night was very pleasant, efficient and friendly.
Stayed in November 2022
Reviewed: August 29, 2022
Brandi
United States of AmericaFloor was wet from ac unit i think.
It was convenient
Stayed in August 2022
Reviewed: August 17, 2022
Lavette
United States of AmericaI didn't like that the room has two lamps instead of a ceiling light. I didn't like seeing a lot of the guest hanging outside of their rooms. The location seems to rent rooms to long-term guest.
The location is convenient to everything.
Stayed in August 2022
Reviewed: July 29, 2022
Cindy
United States of AmericaThere's no breakfast. Our power strip kept shutting off while using microwave... Heating up food was so fun, not. One of the lamps stopped working...
Stayed in July 2022
Reviewed: May 31, 2022
Vanessa
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 19, 2022
James
United States of AmericaHeaterdidn'twork
Fairly quiet.safe
Stayed in March 2022
Reviewed: November 26, 2021
Heidi
USASome staff are rude
Location
Stayed in November 2021
Reviewed: November 19, 2021
Heidi
United States of AmericaSometimes the staff were rude
Location
Stayed in November 2021
Reviewed: October 25, 2021
Bobby
United States of AmericaA lot of locals living there, a couple came and asked for rides and donation of any spare change. Tha bed would not stop moving away from the wall while sleeping and beds were extremely hard.
The price was okay
Stayed in October 2021
Reviewed: September 10, 2021
Justin
United States of AmericaI’d have preferred a second floor room with a balcony view. The janitorial and custodian workers were subpar in not tending to a hazard. I’d have preferred a second floor room with a balcony view.
I enjoyed my stay.
Stayed in September 2021
Reviewed: July 3, 2021
Byrd
United States of AmericaOther guests could be loud at times all through the night
Location and pool and. Being able to have pets
Stayed in July 2021
Reviewed: May 23, 2024
Rosie
United States of AmericaThe bed was very hard.
Stayed in April 2024
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