5520 US 31 North, Traverse City, MI 49610, United States of America
#19 of 34 hotels in Traverse City
Guests' ChoiceBased on 467 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
8.0
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Mike
United States of Americawe were not traveling with pets, but the bedding appeared to not be cleaned from the last guest that did. not a major deal, but did not expect to see dog hairs on the bed
location was great, with a view of the lake! breakfast was yummy, kids loved the pancake machine! facility was clean in common areas and well kept outside too!
Stayed in May 2024
Reviewed: May 31, 2024
Avery
United States of AmericaBreakfast choices didn’t change. The lay out of the breakfast was horrible. Need to put less chairs in there and have more room to pick out your food. Also put the plates on one side of the food and not in the middle.
Location
Stayed in May 2024
Reviewed: May 29, 2024
Melissa
United States of Americaour room never got cold water in shower was like warm
location staff breakfast
Stayed in May 2024
Reviewed: May 21, 2024
Katherine
United States of AmericaRoom was not cleaned all the way. Was dusty and night stands had food or some debris on them.
Staff was friendly, good location.
Stayed in May 2024
Reviewed: May 14, 2024
Dieter
United States of AmericaThe check was awesome, and we were able to get everything we wanted when we checked in. Breakfast was good, the bed was comfortable, and the room was clean. Everyone was very friendly. We enjoyed are stay.
Stayed in May 2024
Reviewed: May 6, 2024
Kicia
United States of AmericaRates and location were perfect for our one night stay! Very clean and comfortable! Staff was also great!
Stayed in May 2024
Reviewed: May 3, 2024
Linda
United States of AmericaBreakfast was GREAT!
Stayed in May 2024
Reviewed: April 28, 2024
Jamal
United States of AmericaLocation is good.
Good
Stayed in March 2024
Reviewed: April 28, 2024
Adam
United States of AmericaIt's a hotel, so we get that there are other people there but we had a group above us jumping around and I swear it was like a WWE match going on at 1 a.m. waking us up. We never call and complain to the desk but this went on for over an hour. A quick call put it to an end real quick. The rest of the night was uneventful.
We LOVED the pet friendly facilities. The staff was absolutely amazing and the fella in the breakfast area was the nicest! He was wishing everyone a great day and making sure they had enough to eat. The pool was perfect for the kids, and I loved that it was open late and the adult only hours.
Stayed in April 2024
Reviewed: April 22, 2024
Mike
United States of AmericaNothing
Good breakfast,hot tub is hot,location good
Stayed in April 2024
Reviewed: April 15, 2024
Susan
United States of AmericaBreakfast
Stayed in April 2024
Reviewed: April 4, 2024
Rachael
United States of AmericaHot tub wasn’t functioning until next day
Clean, accommodating
Stayed in March 2024
Reviewed: March 7, 2024
Steve
United States of AmericaThe place and people were very friendly and exceptional to our needs
They were always making sure the facilities were very clean
Stayed in March 2024
Reviewed: February 25, 2024
Jesse
United States of AmericaPillows were lumpy and hard to sleep on.
I loved the fact that the hot tub is 24 hours. The staff are some of the friendliest people I have ever encountered.
Stayed in February 2024
Reviewed: February 8, 2024
Christopher
United States of AmericaI was unable to get a printed receipt until checkout.
Stayed in February 2024
Reviewed: February 3, 2024
Susan
United States of AmericaOne of the pillowcases was not clean
Pool and hot tub. View from our window... beautiful
Stayed in February 2024
Reviewed: February 2, 2024
Joshua
United States of AmericaThe bed was super uncomfortable
The location, view, pool and breakfast
Stayed in January 2024
Reviewed: January 30, 2024
Nicole
United States of AmericaWhile the woman checking us in was friendly, she told us she would put us in a room away from the pool but actually put us in a room right across from the pool.
The hotel was pet friendly. The woman checking us in was friendly and knowledgeable about the weekend events. Breakfast was good.
Stayed in January 2024
Reviewed: December 2, 2023
Rentz
United States of AmericaHot tub was not warm enough first night and the jets on hot tub did not work on second day
Breakfast was great, room was clean.
Stayed in November 2023
Reviewed: November 20, 2023
Mark
United States of AmericaSay hi to Robin.
Stayed in October 2023
Reviewed: November 20, 2023
Gardner
United States of AmericaThere was a loud humming noise hard to describe loud happen to sound off throughout the day and night I asked the front desk they acted like they didn't know what it I was in room 116 I would avoid thst room it maybe close to mechanical room wasn't enough to ruin my stay just annoying.
The staff was friendly check in was flawless. The liby is warm and Inviting. The coffee is surprisingly pretty good and available all day for free. Breakfast was pretty good .room had a view of the bay. Also Thstsa Pizza is right next door the best pizza in Traverse City.
Stayed in November 2023
Reviewed: November 17, 2023
Mary
United States of AmericaWonderful front desk person when we checked in. Her name was Mahrle. She put an excellent face on your business.
Stayed in October 2023
Reviewed: November 9, 2023
Shaun
United States of AmericaBreakfast could be elevated a little....the gravy for "biscuits and gravy" was not very good at all. I love biscutis and gravy but it was not my favorite item. Better gravy and something like hash browns would have been a nice addition........but I enjoyed my hot waffle with bacon and sausages.
Nothing bad to say. Spacious and clean room, pet friendly, 5KM walking trail starts in their parking lot, free breakfast that had lots of hot options, surprisingly comfortable bed, pool and jacuzzi open 24 hours, great location and a close drive to everything in Traverse City area. We will be back next year.
Stayed in November 2023
Reviewed: November 9, 2023
Daniel
United States of America24 hour pool access, and good breakfast offerings
Stayed in October 2023
Toledo, Spain
Oberammergau, Germany
Istanbul, Turkey
Tallinn, Estonia
Abano Terme, Italy
Charlotte, USA
Conguillío, Chile
Lima, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content