555 West Garden of the Gods Road, Colorado Springs, CO 80907, United States of America
#59 of 99 hotels in Colorado Springs
Guests' ChoiceBased on 1007 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.5
Value for money
8.0
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Nicole
United States of AmericaThe tub got clogged and was dirty from the water sitting
Beds are sooooooo comfy and microwave fridge
Stayed in April 2024
Reviewed: April 23, 2024
Gina
United States of AmericaWish they had hot tubs.
This was the cleanest room I've had in Colorado Springs. Impressive.
Stayed in April 2024
Reviewed: April 22, 2024
Debbie
United States of AmericaThere weren't a lot of plugs for charging. I think we had one available outlet. We asked if they could open the pool area just so that we could lay out, not the pool, but the pool area and we were told no. Just wanted some privacy.
Very close to I25.
Stayed in April 2024
Reviewed: April 21, 2024
Mary
United States of AmericaThe breakfast offering was a little sparse.
The room was very clean. In fact the entire premises was clean and smelled really good.
Stayed in March 2024
Reviewed: April 19, 2024
Ann
United States of AmericaIt was noisy at night - especially the first night. Traffic and some sort of disturbance in the hallway with guests.
Great location for travel with dogs. Nice area to walk, spacious room and easy access to the outside. The staff was very helpful. Easy access to spots we wanted to visit.
Stayed in March 2024
Reviewed: April 19, 2024
Carmen
United States of AmericaOne of the receptionist. Its a guy with earrings on his face is not approachable and not friendly..
I like the room overlooking the view of the mountains.
Stayed in April 2024
Reviewed: April 18, 2024
Gary
United States of AmericaAlso, I couldn’t find coffee available in the breakfast area.
The breakfast was fine other than the eggs which were OK but I thought maybe they were powdered eggs.
Stayed in April 2024
Reviewed: April 16, 2024
Sheryl
United States of AmericaNothing. Nice place.
Room for my Grandson to get down and play. The breakfast was wonderful.
Stayed in April 2024
Reviewed: April 14, 2024
Powell
United States of AmericaWe ended up being able to hear full conversations from the room above us whenever we were in the bathroom.
Stayed in April 2024
Reviewed: April 12, 2024
David
United States of AmericaGood Breakfast.
Stayed in March 2024
Reviewed: April 10, 2024
Jeffery
United States of AmericaRooms were dusty with some mold. Bathroom needs updating. Not as well kept as last year.
Location and staff.
Stayed in April 2024
Reviewed: April 5, 2024
Johnny
United States of AmericaRooms and hotel facility were a bit out of date such as paint and carpet. There was also an altercation next door where someone had to be removed by staff.
Rooms are decent and clean. Easy to access.
Stayed in February 2024
Reviewed: April 4, 2024
Douglas
United States of AmericaThe breakfast left something to be desired but I am picky. The location at night had many hobos but that also seems to be very common all around colorado springs.
The front desk lady was very nice and helpful. The rooms were clean and well kept.
Stayed in April 2024
Reviewed: April 1, 2024
Rhiannon
United States of AmericaThe housekeepers were kinda rude all the time. And they never came to vaccine and do a quickly clean up when they said they would.
For the price it was worth it. I had a one bedroom 2 queen bed room and the other room had a pull out couch. It was perfect for the kids and then me and my husband. The breakfast was very good and it made my mornings better. Wiah they stayed open a little later for breakfast I couldn't believe 930 but still good.
Stayed in March 2024
Reviewed: April 1, 2024
Barbara
United States of AmericaI was very cold in my room & could not get the heat to perform as indicated. Extra blanket might be helpful. As a result I did not sleep well even if the bedding & mattress we good.
check in & out people wonderful. Very convenient for our situation.
Stayed in March 2024
Reviewed: March 18, 2024
Janene
United States of AmericaShouting in the parking lot right by window.
Clean and good value.
Stayed in January 2024
Reviewed: March 14, 2024
Joshua
United States of AmericaStaff were very nice and accomodating. Breakfast was great.
Stayed in February 2024
Reviewed: February 24, 2024
Gail
United States of AmericaIt was fine.
Stayed in February 2024
Reviewed: February 19, 2024
Jeannina
United States of AmericaRoom was a little small, and not enough plug outlet
Food was great, location was perfect for all are activities
Stayed in February 2024
Reviewed: February 18, 2024
Pap
United States of AmericaBreakfast
The breakfast was disappointing but appropriate considering room rate.
Stayed in February 2024
Reviewed: February 14, 2024
White
United States of AmericaThe pillows are horrible. Flat
Stayed in February 2024
Reviewed: February 9, 2024
William
United States of AmericaNice lobby area.
Stayed in December 2023
Reviewed: February 6, 2024
Timothy
United States of Americathe address was unrecognizable to google maps and gps ??? the phone number wasn't offering any help either???
nice room good location, staff friendly and helpful.
Stayed in February 2024
Reviewed: February 4, 2024
Crystal
United States of AmericaSome of the other guests were loud and often reeked of marijuana all down the hallway.
The location was excellent and the staff were very friendly and helpful.
Stayed in February 2024
Amsterdam, Netherlands
Barcelona, Spain
Arcachon, France
Pelago, Italy
Royal Tunbridge Wells, UK
Rome, Italy
Sankt Veit in Defereggen, Austria
Cooroy, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content