4861 West McDowell Road, Phoenix, AZ 85035, United States of America
#128 of 132 hotels in Phoenix
Guests' ChoiceBased on 689 hotel reviews
3.9Cleanliness
4.7
Comfort
4.9
Location
5.2
Facilities
4.6
Staff
5.8
Value for money
4.9
Free WiFi
4.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Anthony
United States of AmericaEverything else. I had been on the road for 4 days straight and needed a place to sleep for the day. The place was noisy and there seemed to have been some kind of criminal element present when I left in the morning.
The ONLY thing that made this property worth it was a super early checkin and the young lady behind the counter was kind and wonderful. She should work at a better hotel.
Stayed in May 2024
Reviewed: April 25, 2024
Tania
United States of AmericaNo one came to clean our room and we were there for 4 nights. The water in the shower was so hot and would not get cold or warm just burning hot.
Staff was very nice.
Stayed in April 2024
Reviewed: April 15, 2024
Dimitrov
United States of AmericaThe room was old The room is dirty, was scratched and falling apart.
Location was good to what I was going to do next day.
Stayed in April 2024
Reviewed: April 8, 2024
Christopher
United States of AmericaThe fact I had to pay a 100 dollar deposit on each room terrible door knobs no mirror in my bathroom 🙃
Area that's it
Stayed in April 2024
Reviewed: February 4, 2024
Wayner
United States of AmericaThe comforter no giving to my rental
The no shampoo and soap in shower
Stayed in January 2024
Reviewed: January 30, 2024
Esmail
United States of AmericaShower dripping, old and worn out bedding and towels with marks on them. Walkways and stair cases very dirty. Once you check in they never clean the room till checking out, even if you stay there for a month!!
Everything is worn out. Sheets, bedding, appliances.
Stayed in January 2024
Reviewed: January 9, 2024
Robert
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 2, 2024
Christine
United States of AmericaBroken items in room. Took photos and reported to staff so I wouldn't be charged. Stained countertop. I didn't finish out my stay. went to nearby concert came back and packed my bag and left. Checked in at 3pm left at 10:30 pm. Raunchy even smelled bad. Just left !!!
Nothing!
Stayed in January 2024
Reviewed: November 14, 2023
Padamay
United States of AmericaThere wasn't a room available until 8:30 pm . No toilet paper, The dresser drawers were filthy , they had old toilet paper rolls in them and someone's used bottle of body wash and sponge. The kitchen cabinets had old paper towels and bags left behind. There was black mold on the bathroom base board. A huge gap underneath the door. We never were able to get connected to Wi-Fi the entire time we were there. The first night I checked in someone broke into the room and stole some of my property which the manager has not gotten back to me about as of yet.
The morning staff Annette was very helpful and friendly
Stayed in November 2023
Reviewed: September 28, 2023
David
United States of AmericaCockroaches
No breakfast
Stayed in September 2023
Reviewed: September 25, 2023
Alfredo
United States of AmericaI didn’t receive back my security deposit money
Stayed in August 2023
Reviewed: September 14, 2023
Christopher
United States of AmericaI did Like that staff very helpful , they clean rooms , curtains were somewhat dirty
I did have lots tiny cockroaches that craw up on you when you sleep 
Stayed in September 2023
Reviewed: September 7, 2023
Jerry
United States of AmericaOur room smelled like an ashtray and was NOT super clean.
We liked the big fridge
Stayed in September 2023
Reviewed: July 16, 2023
Margarita
United States of AmericaThere was a lot of baby cockroaches !!
Stayed in July 2023
Reviewed: July 16, 2023
Jonathan
United States of AmericaBugs everywhere in the room
Proximity to my school
Stayed in June 2023
Reviewed: June 13, 2023
Regina
United States of AmericaI kept getting bit by something and kept killing roaches 
it was quit
Stayed in June 2023
Reviewed: May 22, 2023
Jesus
United States of Americai did not like that the hotel room , bed sheets have stains, floors venners are lifting, shower stalls are under repairs, room HAS Roaches, the room kitchen table chairs are torn and abused, just all around poor conditions for a traveler to rest. Room 112 had a fridge smell, no racks, just overrall ugly. dont know about the rest of the rooms but these need major uplift., especially for the price.
Stayed in May 2023
Reviewed: May 22, 2023
Patticakez
United States of AmericaI got assigned a room that already had somebody in there and there's so many cockroaches the doors don't lock and if they do like you can't open the door because they're all messed up. A lot of drug addicts around. Just bad all around
Stayed in May 2023
Reviewed: April 2, 2023
John
United States of Americasnoke alarm fell and never fixed and there was alot of people standing out side of the room smoking for non smoking rooms. The room was dirty ,trash was never empty and room was never clean. the tv was broken and never fix
Stayed in March 2023
Reviewed: March 14, 2023
Taabby350
United States of AmericaRoom and outside were very dirty. Garbage piled up and the large dumpster overflowing. Refrigerator during on sidewalk outside. There was no sound barrier between rooms or outside.
They had plastic on the bed. That's both good and bad if you think about it.
Stayed in March 2023
Reviewed: February 23, 2023
Fnando1986
United States of AmericaThe staff was rude.
Clean and decent room.
Stayed in January 2023
Reviewed: February 12, 2023
John
United States of AmericaI didn’t like the burn marks on the curtains and comforter, also saw roaches in my room.
staff was friendly
Stayed in February 2023
Reviewed: December 13, 2022
John
United States of AmericaThe bugs
Close to work
Stayed in November 2022
Reviewed: November 28, 2022
Danny
United States of AmericaNo breakfast
Stayed in November 2022
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