3660 West Andrew Johnson Highway, Morristown, TN 37814, United States of America
#7 of 10 hotels in Morristown
Guests' ChoiceBased on 283 hotel reviews
5.7Cleanliness
6.4
Comfort
6.6
Location
7.2
Facilities
6.0
Staff
7.4
Value for money
6.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 30, 2023
Meghan
United States of Americaroom could have been cleaned alot better. we were still finding trash. the light bulbs in the whole room could have been better lighting as well. staff lied said pool would be closed all day, opened back up mid evening . fridge bearly stayed cold. it wasnt worth what we paid for.
location was decent, close to food and town. pool was fun. kids liked the breakfast.
Stayed in July 2023
Reviewed: July 25, 2023
Francisco
United States of AmericaThe pool is out of order/broken
Stayed in July 2023
Reviewed: July 10, 2023
Beth
United States of AmericaNo air on 3rd floor, room was hot, air barely worked, it was dirty with hairs in the tub, room smelled moldy. Friend’s room had bugs in it.
Location
Stayed in July 2023
Reviewed: June 27, 2023
Johnson
United States of AmericaFirst off when we checked in Wess checked us in and he deserves 5 stars! Super nice and understanding! The 1st room we was put in had stains all over the pull out couch. Ac didn't seem to work well at all so I asked for another room. Can I just say all the beds seem to be in "New or Newer condition" However NO MATTRESS PROTECTION FROM BUGS! Huge downfall on their part bc bed bugs are still a thing. So the second room we was put in wasn't clean. So I went down and asked Wess for a vacuum. We Found rice crispy cereal goodwill tags(multiple) and a nasty sock in the pull out bed! I cleaned the room so that we could stay 4nights comfortably. Do I think this room is worth 75$ a night? ABSOLUTELY NOT!!! We're in a double room with couch"pull out bed" our reservation was for 2 adults 3 children. I am so thankful my son and granddaughter stayed with family bc we all would've fit "Comfortably" in this room. The Breakfast? Where do I start? Everything and I mean EVERYTHING IS WATERED DOWN! The waffle batter, the OJ,Apple juice! They have biscuits sausage patty, egg. Waffles(plain & blueberry) & blueberry muffins, yogurt and apples. That's it! Burn holes in the bed covers! Found a piece of pizza stuck to the inside of the trash can. We never had pizza! So this place was nasty! I travel to Morristown every summer! I will never stay here again!
The check in Gentleman Wess was great!
Stayed in June 2023
Reviewed: June 25, 2023
Isabel
United States of AmericaThe pool could have been warmer
Slept good
Stayed in June 2023
Reviewed: June 20, 2023
Tabitha
United States of AmericaRoom was dirty and had food in fridge. Owner have is another room and it was the same. We didn't stay and owner didn't refund our money. He said we had to get reimbursed from you.
We didn't stay
Stayed in June 2023
Reviewed: June 17, 2023
Kristual
United States of AmericaThey are remodeling this hotel.. something aren’t up to standard yet but it’s on its way.. pool area could use a lot of work
rooms we nice
Stayed in May 2023
Reviewed: May 21, 2023
Boyce
United States of AmericaWe could have had a room with no mold in it and actual hot water.
Nothing
Stayed in May 2023
Reviewed: May 20, 2023
Haley
United States of AmericaEverything
The worst place I’ve ever seen!!! It was a drug ran facility!! Prostitution, drugs, and more!!!! Mattresses thrown out in the parking lot, more cigarette smoking at the front door than in a bar. Mainly all men standing around. Cars in and out doing transactions. Three men standing around the building stalking anyone pulling in. I was only there for 20 minutes and left. I never even checked into a room. I seen enough from the parking lot to know I wasn’t staying.
Stayed in April 2023
Reviewed: May 15, 2023
Pitts
United States of AmericaNo smoking
Employees were friendly
Stayed in May 2023
Reviewed: May 6, 2023
Deborah
United States of AmericaCouldn't take a good bath. The water was barely warm.
Was very clean and plenty of room. Staff was very friendly.
Stayed in May 2023
Reviewed: May 1, 2023
Rebecca
United States of Americait was all good
Stayed in April 2023
Reviewed: April 23, 2023
Amanda
United States of AmericaMusky smell you can definitely tell it's an older hotel. Pool was covered with mold.
Stayed in April 2023
Reviewed: April 15, 2023
Lisa
United States of AmericaNo regard 2 my safety
The elevator closed on me, leaving a nasty bruise. The desk clerk and the owners sister n law saw it. The desk clerk put an out of order sign on it. She called the owner, Sam Shaw, and informed him. He asked if I needed 2 go the o hospital. I couldn't go 2 local dr because I had to travel back home 2 alabama. I called Sam Shaw (owner) the next day. He told me there was nothing wrong with the elevator. Yelled at me and made me feel as if it was my fault.
Stayed in April 2023
Reviewed: April 3, 2023
Nicole
United States of AmericaNo hot water couldn't shower. Break6 was a disappointment
Nothing
Stayed in April 2023
Reviewed: April 3, 2023
Melissa
United States of AmericaHeated pool was cold & moldy, grounds were dirty, blankets had cigarette burns, sheets were stained, neighbors were loud ( not facilities fault) honestly if it wasn't so late and the lady up front wasn't so nice I probably would've just left and found something else. It was just 1 night so I slept about 2 hours between the noises.
Staff was extremely friendly
Stayed in April 2023
Reviewed: April 1, 2023
Megan
United States of AmericaIt was the nastiest place I have ever been to. I don’t think it has ever been cleaned. Blood on the walls and poop in the toilet. Dirt and crud everywhere. Stains in the carpet.
nothing.
Stayed in April 2023
Reviewed: February 7, 2023
Cory
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 2, 2023
Jami
United States of AmericaThe bed was uncomfortable and the couch was uncomfortable. Only half of the outlet worked that the fridge and the coffee pot was plugged into... I had to unplug the fridge so I could use the coffee pot. Nothing was ever replenished or cleaned during my stay.
It was warm.
Stayed in December 2022
Reviewed: November 28, 2022
Rachelle
United States of AmericaVery pretty hotel. And quite.
Stayed in November 2022
Reviewed: November 6, 2022
Reed
United States of Americamanagent reservation not right owner acted like he did not want us here plus would not give us towels awful exsperance
nothing
Stayed in November 2022
Reviewed: October 24, 2022
Jennifer
United States of AmericaThe shower did not get hot
Clean comfortable quiet
Stayed in October 2022
Reviewed: October 16, 2022
James
United States of Americatwo things. There was no hot water in the shower and the room smelled lived in, kind of butt funky.
easy to access and big room
Stayed in October 2022
Reviewed: October 7, 2022
Mariany
United States of Americanothing its old dirty rooms & they still your money
Stayed in October 2022
Reviewed: September 29, 2022
Chris
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
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