2102 West Dunlap Ave, North Mountain, Phoenix, AZ 85021, United States of America
#124 of 132 hotels in Phoenix
Guests' ChoiceBased on 763 hotel reviews
4.2Cleanliness
4.9
Comfort
5.1
Location
5.6
Facilities
4.9
Staff
6.1
Value for money
5.2
Free WiFi
5.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Plumb
United States of AmericaThe room was disgusting. Filthy dirty burn holes all over just gross. I may not use booking.com again. This is way too many times I've gotten a room that was just nasty
The front staff was very nice
Stayed in April 2024
Reviewed: March 30, 2024
Anthony
United States of AmericaMicrowave was very dirty cabinets were falling apart sheets had blood stains on them
What breakfast?? Area is close to the light rail so there was a lot of drug activity going on
Stayed in March 2024
Reviewed: March 24, 2024
Rafaela
United States of AmericaThe heather didn’t work and it was a cold night
Overol it was nice
Stayed in February 2024
Reviewed: March 21, 2024
Mary
United States of AmericaThere were a lot of burn stains on the counter and bed
The process of signing in was fast
Stayed in March 2024
Reviewed: February 29, 2024
Krziegler
United States of AmericaMorning staff was outside getting high right outside the office. I asked that person to see about a couple of things that needed to be done while I was at work. After work, when I returned, nothing I asked for got done in my room.
Location from light rail and work.
Stayed in February 2024
Reviewed: February 13, 2024
Lazaro
United States of AmericaIt could’ve been cleaned better It had bugs Bed was itchy Sheets were dirty And we wasn’t able to go in our room until 2 hours passed of cleaning the room
It had a flat screen tv
Stayed in February 2024
Reviewed: February 7, 2024
Doug
United States of AmericaEverything
Nothing... we did not have a microwave no pans or eating utensils...NOTHING
Stayed in January 2024
Reviewed: January 21, 2024
Rainbow
United States of AmericaVery dirty, paint peeling, no tub
Quick book
Stayed in January 2024
Reviewed: January 20, 2024
Janet
AustraliaLess than basic. Kitchen had nothing - no crockery, cups or cutlery. Fridge loud and didn’t even cool. No plug for bath. One towel for two people, asked for another towel and pillow and they were never provided. No top sheet over the thin doona/quilt. All in all, Very disappointing.
Stayed in January 2024
Reviewed: January 15, 2024
Tamara
United States of AmericaCockroaches TURNED LIGHTS OFF just don't do it....they thought it was party time.....we live in town this was a staycation...well not for me I actually took off went home....I don't do bugs!!!!! Linens everything was so dirty. Cabinets FALLING APART I opened 1 upper cabinet and the door GOT ME IN THE HEAD....IN THE HEAD IT WAS BLEEDING FOR A LONG TIME....NO EXTRA TOWELS ALLOWED. The shower had black mold around the tub the water on off thing had so much black mold I could not even take it....I called that night but was told you get what u pay for lol...
The clerk up front let us check out an hour late no charge because I got caught behind am accident and wanted to still make my man breakfast....that was very sweet of her.
Stayed in January 2024
Reviewed: December 27, 2023
Idelze
United States of AmericaNo refund since I am out of the hotel for 5 days. Dishonest
Convenience of location but I have been checked out since the 23rd of December and no refund gets issued.
Stayed in December 2023
Reviewed: December 12, 2023
Braulio
United States of AmericaEverything in the room was broken. frig door handle;it's was tape together with duct tape. Inside of the frig was broken. Shower faucet broken. Trash everywhere outside.. have plenty of photos. Holes with plaster everywhere. Scratch marks
Close to malls
Stayed in December 2023
Reviewed: December 9, 2023
Lisa
United States of AmericaAsking for a $100 deposit and was not on the website
Room was very clean
Stayed in December 2023
Reviewed: November 27, 2023
Demetrio
United States of AmericaI still haven’t receive my 100 dollar deposit back yet. I would like to know when that will be credited back into my account.
Stayed in November 2023
Reviewed: October 18, 2023
Goodman
United States of AmericaNo contact with security or staff after hours
Quiet and not to much traffic given the location the bathrooms need upgrade
Stayed in October 2023
Reviewed: October 12, 2023
Washington
United States of AmericaEVERYTHING
I HAD A PLACE TO STAY
Stayed in October 2023
Reviewed: September 21, 2023
Blake
United States of AmericaRooms were extremely smokey smelling. ( Had to was all of our clothes twice to remove the smell.)Beds were horrible. Called front desk for blankets,said there were none .Floor was super sticky. Bathroom was gross, dirty floor, No stopper in tub or sink. Sink in bathroom leaked. No knobs on stove. No dishes or glasses in cupboard.Ceiling was extremely droopy. They say no pets. But people were walking dogs, and not cleaning up the poop. Poop was right outside the door to the hotel room. The room was semi quiet. I would never recommend this hotel.
Was semi quiet.
Stayed in August 2023
Reviewed: August 31, 2023
Koudzo
United States of AmericaNasty room , bugs everywhere in the room
Nothing
Stayed in August 2023
Reviewed: July 30, 2023
Ramon
United States of AmericaDusty TV did not work
Good ac
Stayed in July 2023
Reviewed: June 23, 2023
Ochoa
United States of AmericaHow the staff was quick to react when I informed them the ac unit was loud
Stayed in June 2023
Reviewed: May 31, 2023
Sonia
United States of AmericaThe room was good size
My room was filthy ... I couldn't believe how dirty horrible ...
Stayed in May 2023
Reviewed: May 30, 2023
Anderson
United States of Americadon’t sure they going to refund my rent and deposit
started off pretty good but turn to a rain showed. yes inside
Stayed in May 2023
Reviewed: May 25, 2023
Laborde
United States of Americanot clean, not enough towels
Stayed in May 2023
Reviewed: May 3, 2023
Lovell
United States of AmericaThe added security deposit that was told while there
The area
Stayed in May 2023
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