2200 West Frontage Road, Stillwater, MN 55082, United States of America
#11 of 11 hotels in Stillwater
Guests' ChoiceBased on 201 hotel reviews
6.1Cleanliness
7.1
Comfort
7.1
Location
8.0
Facilities
6.4
Staff
7.4
Value for money
6.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Tracie
United States of AmericaBed was slightly uncomfortable and breakfast was minimal.
Stayed in April 2024
Reviewed: March 4, 2024
Lora
United States of AmericaNo water pressure in the bathroom sink
Stayed in March 2024
Reviewed: August 18, 2023
Lynn
United States of AmericaBreakfast- no fruit or water
Location to downtown
Stayed in August 2023
Reviewed: April 27, 2023
Laura
United States of AmericaDingy colors on the walls beds were as hard as a rock
Stayed in April 2023
Reviewed: November 23, 2022
Kevin
United States of Americasink clogged, stopper wasn’t connected, bathroom vent cover very very dusty hasn’t been touched in a long time!!
Staff and pool
Stayed in November 2022
Reviewed: November 6, 2022
Karen
United States of AmericaAbdul the manager was very accommodating to our needs!
Stayed in November 2022
Reviewed: November 5, 2022
Cheyenne
United States of AmericaWe came to relax and we couldn’t even use the hot tub because it wasn’t warm and they said it would be 2 hours before it would warm up but then it would be closed/checked out.
Stayed in October 2022
Reviewed: October 28, 2022
Lynn
United States of Americaplaster around tubs looks bad , hook pulled off back of bathroom door hole just left open . need more towels stayed at apple valley mn property much more up to date.
friendly and clean . comfortable bed
Stayed in October 2022
Reviewed: August 29, 2022
Chloe
United States of Americabed was uncomfortable and people above us were loud
close to downtown
Stayed in August 2022
Reviewed: August 2, 2022
Lucas
United States of Americahad to change rooms because our room was not clean. the room we stayed in was very damp. sheets felt wet when we got into bed.
nice location for what we were there for.
Stayed in July 2022
Reviewed: July 24, 2022
Sonja
United States of Americasee abv
Room was spacious but very dark; both the rug, decor, and lighting. The bed was good, ac worked perfectly. The coffee maker did not work. Not the quietest...we could hear the above neighbors walking across their floor, but could not hear conversation. Check in very good, especially with the large groups of folks checking in, it went quickly. Did not check out the pool, and we did not have breakfast.
Stayed in July 2022
Reviewed: July 24, 2022
Kris
United States of AmericaSame boring, mediocre breakfast 4 days in a row and not great. No fruit. One staff lectured us because our key card continued to not work. Pool was dirty....gum and pony tail holders and the bottom of the pool was also dirty...this was at 8am.. Over priced. Had to walk far for ice. .
Great location. Most staff were pleasant. Housekeepers were great.
Stayed in July 2022
Reviewed: June 20, 2022
Erika
United States of AmericaExpensive for type of hotel, no AC in sitting room of suite where son slept.
Clean, comfortable bed
Stayed in June 2022
Reviewed: May 5, 2022
Wayne
United States of AmericaCold hot tub. No breakfast. No complimentary coffee
Good location
Stayed in May 2022
Reviewed: April 26, 2022
Diane
United States of AmericaThere was no hairdryer and it lists it on website and also say there is a continental breakfast and that was closed. They should update there website.
Stayed in April 2022
Reviewed: March 30, 2022
Wendy
United States of AmericaBe able to book online when you have a pet. Had to move rooms but that was ok 2nd room not as clean.
To go works when you are on a busy scheudule
Stayed in March 2022
Reviewed: February 25, 2022
Kalsbeck
United States of AmericaI'm not sure what happened here, but around 10:30 A.M, right as my wife and I were waking up and getting ready to leave, we heard a noise at our door. It sounded like someone was trying to get into our room, mainly because someone was. I had locked the door, but groggily opened it up to find two men standing there. I was asked who I was and how I got into the room. I was taken aback, as I had no idea who these men were, nor did I have any idea why it would be weird for me to still be in the room that I RENTED (especially with plenty of time to check out). I explained that I had rented the room the night prior, and at this point I showed my reservations that were confirmed by the hotel. One of the men asked if he could see my ID. Of course, I'm not giving my ID to a random set of guys that are knocking on my door. Then I was threatened to have the cops called on me. At this point, I'm confused and not very happy about what is going on. I tell the gentlemen that if they have an issue with me they can take it up with the front desk. The other guy, who had been silent this entire time pipes up and says the other guy is the manager at the hotel. Well, that makes more sense in a way, except why didn't he know that I had reserved that room? Why didn't he know the room had been booked? Either way, I got dressed, met them up at the front desk, and by then the manager had miraculously found my reservation and no longer needed my ID. He did apologize a few separate times and made sure to do so again as we checked out, but either way, that's not how I would like to start my day or end a stay. The only reason I bumped it up to a 6 was the night staff and the fact that the manager apologized. Needless to say, I don't think I'll be booking there for a while, if again.
The pool and the spa were nice, neither were too hot nor too cold. The bed was comfortable. I usually find hotel blankets to be uncomfortable, but these ones did not feel that way to me. The night staff (the distinction matters in this review) were friendly and were informative when I had questions.
Stayed in February 2022
Reviewed: February 22, 2022
Deborah
United States of AmericaThe rooms are old and need some attention. The coffeemaker was not cleaned and still had old water in it. Breakfast not open. In my opinion, not worth the price.
Stayed in February 2022
Reviewed: February 7, 2022
Rachel
United States of AmericaNo gym, the grab and go breakfast, it would be nice to know what the food was instead of a mystery.
I would like some suites to be pet friendly. Currently mgmt told me only 4 standard double queen rooms are "pet friendly"
Stayed in February 2022
Reviewed: January 31, 2022
Denise
United States of AmericaGirl at front desk wasn’t overly personable or helpful They advertised they at breakfast available, but it was closed
Good location
Stayed in January 2022
Reviewed: December 20, 2021
Kevin
United States of Americano coffee in lobby
clean. good price
Stayed in December 2021
Reviewed: December 4, 2021
Amanda
United States of AmericaCommunication between staff and management impacted our stay. Wanted to switch rooms and waited over a half hour for a simple call back. Staff on phone and not helping customers.
Location was good and place was clean. Helpful having a hotel taxi that was not super expensive.
Stayed in November 2021
Reviewed: November 23, 2021
Pauline
United States of AmericaIt is not a place I would ever recommend for anyone with any form of handicap. I have had a total hip and two total knees and was not able to use the restroom. The toilet in the restroom was so low you could not possibly get up off of it.. I had to go down to first floor and use the one in hall. Never have I seen such a low toilet. Shame on your hotel for not thinking of something so simple as having a use able toilet.
It was clean, close to places I need to be to.
Stayed in November 2021
Reviewed: October 10, 2021
Nikki
United States of AmericaBreakfast was advertised but was not provided
Stayed in October 2021
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