339 West Mount Rushmore Road, Custer, SD 57730, United States of America
#9 of 26 hotels in Custer
Guests' ChoiceBased on 491 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.2
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Rachel
United States of AmericaIce machine broken on 1st floor.
Nice pool and hot tub.
Stayed in May 2024
Reviewed: June 1, 2024
Lindquist
United States of AmericaEnjoyed it all!
Everything was great! Beds were comfortable, good breakfast, location great!
Stayed in May 2024
Reviewed: May 20, 2024
Cordova
United States of AmericaFront desk personnel was not helpful
The building, and location.
Stayed in May 2024
Reviewed: May 12, 2024
Barbara
United States of AmericaBreakfast was good. Standard fare
Stayed in May 2024
Reviewed: May 4, 2024
Andrea
AustraliaHeating/air conditioning was a bit noisy.
Very comfortable beds. Good strong shower.
Stayed in May 2024
Reviewed: April 30, 2024
Mark
United States of AmericaThe room, the staff, and breakfast was pretty good. Would have liked to seen some sweet rolls on the counter but they did have a tasty Muffin. The eggs and bacon were pretty good too. The room was very quiet as well. That's much appreciated
The desk staff in the afternoon when I arrived and in the morning when I left were very helpful and courteous. A good face for the establishment. The room was very nice and the whole building was very well maintained.
Stayed in April 2024
Reviewed: April 29, 2024
Alexandria
United States of AmericaN/A
Friendly staff
Stayed in April 2024
Reviewed: October 16, 2023
Laurie
United States of AmericaBathroom small, lighting could be improved, espe c ially in the bathroom. Breakfast alright but little was left by 9am when breakfast served til 9:30! Staff should be refilling waffle mix, yogurt case etc until last guest at brkfst.
Beds were comfortable
Stayed in October 2023
Reviewed: October 14, 2023
Lonna
United States of AmericaComparatively expensive
Great location, quiet, comfortable beds, good breakfast,
Stayed in September 2023
Reviewed: October 13, 2023
Karen
United States of AmericaBathtub was not clean - had scum around it.
Nice breakfast, comfortable beds.
Stayed in October 2023
Reviewed: October 8, 2023
Kathleen
United States of AmericaPerfect location for our visit. Staff was awesome. We accidentally left one of our small bags at the desk. When we called back later in the day, they said they had the bag and would hold it for us. We were passing through Custer on our way home two days later. When we picked up the bag, no one was at the desk but the cleaning person knew about the bag and got it for us. We appreciated their concern for our situation. Room was comfortable and clean. Fair price.
Stayed in October 2023
Reviewed: October 8, 2023
Amy
United States of AmericaN/A
Location
Stayed in October 2023
Reviewed: October 8, 2023
Jack
United States of AmericaOpen hot tub earlier 7:00 would be best
Excellent staff.
Stayed in October 2023
Reviewed: October 2, 2023
Jacki
United States of AmericaThere are wasn’t anything not to like
Cute town nice and clean
Stayed in October 2023
Reviewed: October 1, 2023
Michael
United States of AmericaBreakfast was very good. Good selections.
Stayed in September 2023
Reviewed: September 30, 2023
Joyce
United States of AmericaDelicious breakfast
Stayed in September 2023
Reviewed: September 30, 2023
Rachael
United States of AmericaRoom was very clean, including beds. We stayed in 2 different rooms, bc we stopped here in the middle of a trip both directions. All were clean and comfortable. It was a blessing to find a room for six, with no one having to sleep on the floor. Plenty of towels, etc. Breakfast service was lovely, thank you so much! All staff was friendly and helpful.
Stayed in September 2023
Reviewed: September 24, 2023
Sarah
CanadaDoors squeak and could use oil. Would be nice if bathroom light and fan were separate.
Great location. Plenty of things to do within a short drive of hotel.
Stayed in September 2023
Reviewed: September 23, 2023
Donnie
United States of AmericaStayed at 6 different Comfort Inns on our two travels from Texas and this one we rated best of all.
Stayed in September 2023
Reviewed: September 23, 2023
Kaylee
United States of AmericaThe night we checked, the front desk lady was the rudest person I have ever met in the hotel industry. She didn't have one nice interaction with us in the few days she worked, and we were there. On our papers, it says her name was Mchurr. If we hadn't already booked that hotel and put our card down, she would totally be a reason I would not have stayed at that hotel. With all this being said the rest of the staff were very nice and friendly.
Stayed in September 2023
Reviewed: September 15, 2023
Peggy
United States of AmericaNothing
Breakfast was very good.
Stayed in September 2023
Reviewed: September 10, 2023
Teresa
United States of AmericaThe beds could have been a little softer.
We didn't try the breakfast as we were to busy. I like that the shower curtain rod was curved and there was an fan in the bathroom.
Stayed in September 2023
Reviewed: September 8, 2023
Marek
United States of AmericaEverything
Stayed in September 2023
Reviewed: September 8, 2023
Dave
United States of AmericaI can’t think of anything about our stay here that I didn’t like.
Everything about our stay here was excellent.
Stayed in September 2023
Bük, Hungary
Benidorm, Spain
Pornichet, France
Mestre, Italy
Längenfeld, Austria
Phnom Penh, Cambodia
Capilla del Monte, Argentina
Veszprém, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content