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  5. Reviews of Comfort Suites Westchase Houston Energy Corridor

Reviews of Comfort Suites Westchase Houston Energy Corridor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2830 Wilcrest Drive, Westchase, Houston, TX 77042, United States of America

#179 of 432 hotels in Houston

Guests' Choice

Review Score

Based on 276 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was limited and some of the fruit I.e. apples bruised

    Large comfortable rooms. Convenient location near target, whole foods and restaurants

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    As always, comfortable, clean and wonderful staff!
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast

    The breakfast is less than appealing. No proteins.

    Stayed in February 2024

  • Reviewed: April 30, 2024

    8.0
    Great stay! Will come again!
    • Leisure trip
    • Couple
    • Superior King Suite with Hot Tub - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Outdoor pool very small

    The room was comfy clean and a great size, location was also great

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Exceptional staff, clean, comfortable
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 3 nights

    I am disappointed that the breakfast options do not contain any protein. No eggs/meat option, only simple carbs.

    I always enjoy staying here. The staff is exceptional, the rooms are clean and typically quiet.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Comfortable but would not stay again.
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The breakfast was sparse. The selection was a muffin and cereal. You could also make a waffle or toast...we had to go out to eat breakfast, which we didn't budget because the hotel advertised free breakfast. Another negative was that you needed to use your room key to get through the front door. I was traveling with a child in a wheelchair, which is stressful enough. So, I had to fumble around for a keycard every time I came back to the hotel, while also trying to maneuver my son through the door backward in a wheelchair. It was more than inconvenient...it became a huge annoyance. One night, I followed someone else inside (to make it easier to enter with a wheelchair). The lady at the front desk ran around a wall to yell at me for not using my card. She was so nasty and condescending. She'd seen us come and go all day. She knew we were staying there. The whole exchange left a bad taste in my mouth. And every evening, the lobby smelled like marijuana.

    The location was great...it was close to everything we needed. It was easy to drive to, close to all the main roads, a variety of restaurants, across the street from a Target, and we felt comfortable. I liked that we were at the end of the hallway because I traveled with my special needs son and he couldn't sleep. He makes noises sometimes, so I wasn't so worried that he would keep people awake at night.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Would have liked a clock in thebroom

    Would have liked some sausage patties or links to,go,with the waffles

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Business trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No room service was able to clean out room/ pool was not open

    Spacious room, microwave and tv. It’s close to all business

    Stayed in March 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tub drained very slowly, stood in water while i showered, toilet was loud in my room and in my neighbors room, could hear it every time it flushed. Breakfast was disappointing.

    Location. Staff.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    It's a clean, comfortable place with great staff.
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    It's a very comfortable value hotel, with spacious rooms and comfy beds. The staff are really helpful and accommodating. Oh, and the Texas-shaped waffles are yummy!

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 5 nights

    Everything was fine except for housekeeping. WE were ther 5 dqys with no housekeeping.

    The room size was comfortable.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    8.0
    Pleasant.
    • Business trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night

    1. My colleague's room had a light smell of cigarette smoke. I think this is probably the exception and not common for this property. 2. I think this property was located to cater to business travels for a group of office buildings in the area. Our business was in a different part of town and the hotel's distance off of I10 was not ideal. However, we got a great weekend deal for the 2 rooms and this is probably part of the reason. All in all we were very pleased.

    Incredible front desk clerk. The hotel and rooms offer so much for the money. Generally very clean except for 1 item.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    But over all it was a good stay.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was basic for it being a suit room it should of been a little bit better looking.

    I feel like there should of been some eggs and sausage or bacon at least.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was good

    Stayed in August 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast food choices not any real cooked food unless u make ur waffles. Coffee only available during breakfast and that's only till 9am, so don't sleep in late or u get Nothing!! S/b till 10 at least!

    Rooms nicely decorated. Comfortable bed and pillows. Pool was small and short to swim laps for exercise

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    all good
    • Leisure trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    old

    location

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn't aware of any security deposit until I was checking in.

    The location was excellent.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't a meal ,but it will do for the price rate of the hotel.

    Quiet and comfy beds.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    7.0
    the staff wasn’t very welcoming. The location was a little concerning. I was afraid to turn the lights off in the bathro
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    location

    nothing really

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was great and staff was very friendly

    Stayed in April 2023

  • Reviewed: April 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Management needs to make sure that the rooms are fully cleaned, make sure toilet and tub are cleaned and disinfected, and that the towels are cleaned and free of stains. I had to ask for more towels( that was disgusting) ,towels did not look clean at all and their was only 1 towel for the face,so their wasn't enough from the start And the other issue is the free breakfast wasn't worth getting up early to go downstairs to get..need to rethink your breakfast menu

    Overall, the hotel is clean and my room was comfortable But,Management needs to do surprise room inspections after their employees clean rooms

    Stayed in April 2023

  • Reviewed: April 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very good area clean and inviting

    Stayed in April 2023

  • Reviewed: March 21, 2023

    7.0
    Overall our stay was good and comfy.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There wasn't enough breakfast variety. The pool was very small and did not work or was off (water was dirty and cold).

    The rooms were very clean and staff was very friendly. The hotel was easy to find and the destinations were not too far away. The hotel is also very safe and affordable.

    Stayed in March 2023

  • Reviewed: February 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No recreational activity

    The staff were helpful and cordial

    Stayed in February 2023

  • Reviewed: August 1, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I luv the way the Lady's wrk with me at the front Desk

    Stayed in July 2022

Showing 1 - 25

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