301 Willow Creek Parkway, Palestine, TX 75801, United States of America
#1 of 9 hotels in Palestine
Guests' ChoiceBased on 384 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Nadine
United States of AmericaAlthough the bedroom was “clean” it had a foul smell of cigarettes or smoke and the pillow on couch was stained. The sink had visible Mold under the counter rim. The room next or above had kids running around and making loud noises by 7a but eventually stopped. I believe at one point I heard sirens going off but I didn’t see anyone in the hallway.
I loved the entrance, so welcoming and clean.
Stayed in May 2024
Reviewed: May 14, 2024
Mark
United States of AmericaVery clean. Staff efficient and helpful. Nice room
Stayed in May 2024
Reviewed: April 30, 2024
Cassandra
United States of AmericaIt was great..No complaints here
It was clean and the staff was nice
Stayed in April 2024
Reviewed: April 28, 2024
Carothers
United States of AmericaRan out of potatoes.wished there would have been bacon
Breakfast was good what little there was
Stayed in March 2024
Reviewed: April 20, 2024
Mario
United States of AmericaExcellent Customer Service,
Stayed in March 2024
Reviewed: April 15, 2024
Gang
Chinawater of shower is a little weak
large room with independent meeting space.many introduction of tour places and city map for free.we stay here for Palestine locomotive tour.fantastic experience on hotel and train.hope to visit the city again in the future.
Stayed in April 2024
Reviewed: April 15, 2024
Luke
United States of Americanotthing
Good location
Stayed in April 2024
Reviewed: March 30, 2024
Jmarquiez
United States of AmericaHow friendly and courtesy the staff was.
Stayed in March 2024
Reviewed: March 11, 2024
Nelda
United States of AmericaRoom was clean and spacious
Stayed in March 2024
Reviewed: February 28, 2024
James
United States of AmericaNothing
Real clean staff was super nice and great breakfast
Stayed in February 2024
Reviewed: February 14, 2024
Joe
United States of AmericaNothing
Staff friendly as always, very clean, rooms are always clean and nice. Great location.
Stayed in February 2024
Reviewed: January 23, 2024
Michael
United States of AmericaWhile I don't like to be picky and I know it's an extra expense for the hotel but for those of us who are diabetes it would be nice to have sugar free syrup, how ever I always bring me own just in case there is not any available. But thank you for this question.
Had a wonderful time will be staying there more often, everyone was very polite, and very helpful. Our room was very nice and our bed was very comfortable . Thanks again for a wonder stay, Michael..
Stayed in January 2024
Reviewed: December 23, 2023
Kenneth
United States of AmericaAll was good
Everything was excellent
Stayed in November 2023
Reviewed: December 21, 2023
Krista
United States of AmericaNo, complaints at all.
Very clean, very spacious. Location was great. Staff super friendly.
Stayed in December 2023
Reviewed: December 10, 2023
Emmanuel
United States of AmericaClean hotel
Stayed in December 2023
Reviewed: December 5, 2023
Billy
United States of AmericaAll was great!
I always stay at this hotel when I travel to Palestine. The staff and breakfast are great.
Stayed in November 2023
Reviewed: December 1, 2023
Angela
United States of Americapull out couch not very comfortable
spacious
Stayed in November 2023
Reviewed: November 29, 2023
Sandra
United States of AmericaI'm not an elevator person and it was a little small for me.
My heater was not working and the desk clerk found a room directly across the hall to make my move easier and even offered to help!
Stayed in October 2023
Reviewed: November 25, 2023
Sharon
United States of AmericaRenovations were going on but that’s understandable because those are things that have to be done from time to time.
The atmosphere was really nice. It was nice & cozy & decorated really nice for Christmas.
Stayed in November 2023
Reviewed: November 19, 2023
Jai
United States of AmericaMy favorite hotel to go to when I’m visiting family.
Stayed in November 2023
Reviewed: November 19, 2023
Kathleen
United States of AmericaBreakfast! Desk personnel
Stayed in November 2023
Reviewed: October 19, 2023
Fernando
United States of AmericaNA
Great customer service, very clean, spacious room.
Stayed in October 2023
Reviewed: October 4, 2023
Thomas
United States of AmericaN/A
The property was clean. The room was spacious and clean. The staff was friendly.
Stayed in September 2023
Reviewed: September 10, 2023
Dalynn
United States of AmericaEverything was great
Friendliness of staff
Stayed in September 2023
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