I didn't like that there was no elevators there. I wish they had an elevator for my elderly Mom. Also, I wish there was breakfast like it was advertised online. My cousin and I came downstairs to see if the hotel was going to put some items out, but they didn't. If they would make those improvements, I would of given them a rating of 10 exceptional.

The location was convenient. The hotel was clean and comfortable. The kitchen had everything we needed. The staff was friendly and helpful. The bathroom was clean. There was no long wait to get our rooms.

Stayed in June 2024

No Breakfast or Coffee - Was advertised on Booking.com Room had a kitchen with no pots/pans or anything. Bare minimum (Soap) in bathroom. No Shampoo, Kleenex or cups Bed a bit hard, but I enjoyed it. Layout of building was a bit crazy. Tried to check out at 8am, and there was no one in the lobby. The roll up metal barrier over the front desk makes the place appear sketchy to be in. Needs a bit updating (Paint and rugs in hallways)

Nice room set up. Enjoyed the desk/table area and the recliner. Great location for where I needed to be. Great price Nice and quiet Very nice young lady at the front desk.

Stayed in April 2024

Apart from the breakfast being inadequate...which we had anticipated...the hotel was fine. It is an older hotel but seemed to be well-maintained, Bathroom was adequate, water was hot.

The room was clean, everything in the kitchenette worked but we had to request pots, pans, dishes etc. be brought to the room. They were with no problem. Refrigerator worked well, Bed was extremely comfortable. We were on the third floor which meant many steps, but not an issue for us. The breakfast was not much at all, prepackaged muffins, some instant cereal packages but plenty of good hot coffee.

Stayed in February 2024

There is unpleasant smell on our room and corridors. Need more lights outside. ( parking area)

I love the cleanliness of the room and bed.

Stayed in November 2023

Needs an upgrade

The staff, Ari and Taylor, were welcoming and very friendly. Needed a night away from home hubby and I……..

Stayed in December 2023

Front desk was rude. When I went to my room I wasn't aware of not having any dishes in there when I had a full kitchen obviously. I was told to ask for the dishes. Then when I needed extra towels I was told I had to bring my dirty towels down to the front desk to get new ones. This was all not necessary for me to do all this extra work when I paid 200 for 2 nights. And I can't even get room service to handle these things. Please do better.

Location is good. My room was comfortable

Stayed in November 2023

The price keeps going up each week, no deal since the month we been here.

Nancy has been outstanding during our stay.

Stayed in October 2023

The bed wasn't comfortable at all.

The location

Stayed in October 2023

I didnt like the toliet being stopped up i likednthe staff tho bery nice. There was an animal in my room that nobody would remove. I was afraid to sleep in my room

Shopping plaza

Stayed in August 2023

Not necessarily the “property’s” fault, but there are a few updates that could be done (nothing major), like the color they use for the interior walls and some of the decorating, but it’s nice regardless!

99% of it all! I would definitely consider staying here again, and I will refer people here and know that they’ll be happy too! GREAT STAFF and HOUSEKEEPING!!!

Stayed in November 2022

Proper breakfast is not really included and no coffee maker in the room. The room was not properly cleaned. Found nail clippings on the floor when I checked in.

Stayed in June 2022

There was some smells from the carpet and refrigerator. The hotel is older so it could use a deeper cleaning

The bed was comfortable, bathroom clean, staff pleasant

Stayed in April 2022

Did not dislike anything

Kitchen and quietness especially with its location

Stayed in April 2022

Room size

Stayed in April 2022

Quality of the internet VERY POOR.

Location good. Breakfast options poor.

Stayed in November 2021

None

Stayed in October 2021

Bed in first room was broken but staff made it right.

Clean facilities

Stayed in April 2024

N/A

The friendly staff and facilities

Stayed in December 2023

There was no elevator and I had a ton of stuff to carry up to the third floor. Guests should be informed that this hotel does not have an elevator. My key did not work one night and I had to go up and down the stairs 3 times and finally asked her to give me a spare key because I have heart issues and should not be going up and down the stairs that much. I also did not like not knowing there was a $150 deposit. The room was old, but moderately clean. The staff told me I could take my trash to the dumpster, but I left it in the room.

The kitchen area in the room

Stayed in December 2023

I have nothing negative to say

Staff is amazing

Stayed in October 2023

The receptionist Nancy was fantastic

Stayed in October 2023

This review is hidden because it doesn't meet our guidelines.

Hospitality and clean rooms

Stayed in September 2023

Rude lady at the front desk

Nothing

Stayed in August 2023