150 South Indian Canyon Drive, Palm Springs, CA 92262, United States of America
#76 of 120 hotels in Palm Springs
Guests' ChoiceBased on 884 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.4
Facilities
7.9
Staff
8.7
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Michael
United Kingdompool depth like a large children's pool only 3.6 whole area
location excellent staff lovely happy hour great value
Stayed in May 2024
Reviewed: May 21, 2024
Michael
United States of AmericaRestaurant is only opened for breakfast on weekends. I was told the hours will greatly expand soon, which I believe will take the hotel to the next level.
Good location, lots of restaurants within walking distance. Friendly staff. Okay bar/lounge.
Stayed in May 2024
Reviewed: May 14, 2024
Anh
United States of AmericaWe love the staff.
We love the location.
Stayed in March 2024
Reviewed: May 6, 2024
Vikesh
United KingdomLimited restaurant access on weekdays, but there are many lovely restaurants on its doorstep.
Really lovely hotel centrally located.
Stayed in April 2024
Reviewed: April 16, 2024
Tiffanie
United States of AmericaIf I said anything I would be telling a lie.
How they were very accommodating with my late arrival. And the Valet parking was definitely a plus. I would definitely recommend this place
Stayed in April 2024
Reviewed: April 1, 2024
Joe
United States of AmericaPool could use an update in the planters. The fake green grass looked cheap. I didn't like the lack of food service or that the only thing open was the bar M-T.
Good location, easy to walk around area. Staff was very nice. The shuttle to and from the airport was very nice and accommodating. Room service came every day even when I was told they only service rooms up until noon.
Stayed in March 2024
Reviewed: March 31, 2024
Christopher
United States of AmericaThe bar was not open long at all and the hotel kitchen was slow.
It was in the perfect location! The rooms were very large and amenities within were nice!
Stayed in March 2024
Reviewed: March 30, 2024
Heidi
United States of AmericaDidn’t have any restaurant on site
Great location, rooms are big and bed are comfortable and clean
Stayed in March 2024
Reviewed: March 18, 2024
Cecilia
United States of AmericaHotel has a great location, everything is walking distance; they have a bar in the lobby, they offer happy hour. Our room was very big, comfortable queen size beds, nice balcony. Parking is included in the price, only valet.
Stayed in February 2024
Reviewed: March 16, 2024
Miroslav
CroatiaNo breakfast option.
Clean, comfortable, in the city center. Polite, helpfull and friendly staff.
Stayed in March 2024
Reviewed: February 13, 2024
Jeffrey
United States of AmericaCold and rainy during our stay, but the room was nice and cozy.
The hotel was fun, just what we were looking for. The staff was very helpful and friendly. Would stay again!
Stayed in February 2024
Reviewed: February 6, 2024
Katie
United States of AmericaThe stay was alittle on the pricey side but the proximity to downtown made it worth it!
Loved the convenient location and warm staff. Beds were super comfortable and the rooms were very clean!
Stayed in February 2024
Reviewed: January 30, 2024
Dad
United States of AmericaYou need to have requested service for your room to be cleaned, I did, and it did not happen. That was annoying. Nothing really to eat in the morning, and their vending machines were not working.
The valet staff was amazing and friendly, the room was nicer than average, and the location was great. Overall a solid place to stay while in town.
Stayed in January 2024
Reviewed: January 16, 2024
Vickie
United States of AmericaToilet squealed loudly when flushed and no water pressure in shower
Great location, staff were amazing
Stayed in January 2024
Reviewed: January 9, 2024
Mike
CanadaThe rooms are slightly dated...mainly the bathrooms and fixtures. This hotel looks a bit 80's ish. However, everything was in working order and the rooms are very spacious.
The entire hotel has EXCELLENT staff--very friendly and attentive, from front desk to the chamber maids. The location CANNOT be beat. It is right next to the main downtown strip for cafes, shopping, restos. It has an excellent, large lobby with fun events like Karaoke, sports night, an excellent bar. It's a great meeting place to chill with others. They've also got a nightclub on site. Free coffee in the mornings. And a good workout facility. The pool looked great but we didn't use it. The valet service was TERRIFIC. It's included with your stay, and they are quick and extremely friendly.
Stayed in January 2024
Reviewed: January 2, 2024
John
United States of AmericaRoom not ready by 4 p.m. Hot tub not working. Karaoke ran pretty late and loud, especially if you are near the lobby.
Great location. Big room. Helpful staff.
Stayed in December 2023
Reviewed: December 22, 2023
Katherine
United States of AmericaWe went to get some sun and spend time by the pool. When we arrived the hit tub wasn’t working which was a bummer. Then on our third day we woke up to the pool being drained and we couldn’t use it our final day there. That was really disappointing, especially since they never mentioned this to us at check in. We also realized upon check in that the restaurant and room service wasn’t available when we booked our stay. One of the main reasons we chose this hotel on booking was because it mentioned room service and breakfast options. It didn’t mention their food and drink service was seasonal. Finally, the mattresses were super firm which was not as comfortable as we would have liked. Had we known all of this we might have chosen somewhere else.
It was clean, close to everything and the staff was very friendly and helpful.
Stayed in December 2023
Reviewed: December 14, 2023
Charlene
United States of AmericaThe front desk staff were incredibly kind and accommodating during our stay, and allowed my friends and I to check in early. The room itself was large, clean and comfortable. We went on a weekday and had the pool to ourselves, and enjoyed the mountain view. The price was very reasonable, and the proximity to Palm Canyon is exceptional for dining and shopping. Definitely would stay here again or recommend to others.
Stayed in November 2023
Reviewed: November 29, 2023
Brian
United States of AmericaVery clean great staff and close to the main down town
Stayed in November 2023
Reviewed: November 23, 2023
Gary
United States of AmericaNo one at the bar, bad lighting out in the pool area at night,
Great location, nice size room, complimentary valley parking.
Stayed in November 2023
Reviewed: November 18, 2023
Rosie
United KingdomNo decent white wine on sale from the bar!
Amazing location and great staff
Stayed in November 2023
Reviewed: November 15, 2023
Jay
United States of AmericaThe hotel is in need of serious updates and renovations. The furniture in the room was rough and the long table looked like it had been spray painted and was way past due for more. It looked sticky and unclean but was the way the paint or whatever it was looked but scratched up, missing spots. The safe however was a disaster it did not work and the mechanics of it were taped onto the door with black electrical tape. The refrigerator would not freeze the ice bags I had to keep my insulin cold during our flight home of 5 hrs.
The staff were fantastic and more the accommodating. The location could not have been any better. Convenient to all of Palm Springs. Parking was smooth and easy with the valet and it was free. When we left a mere 5 min to the airport was great. House keeping did a great job cleaning each day which I asked for.
Stayed in November 2023
Reviewed: November 13, 2023
Madlen
United States of Americalittle outdated, no vibrant colors like before.
nice balcony, large pool, hot Jacuzzi. Very close to shops and restaurants. Friendly customer service.
Stayed in November 2023
Reviewed: November 6, 2023
Amber
United States of AmericaNo glasses in room, water and coffee not refilled daily, had to call for housekeeping. The pool needs some updating.
The beds were comfortable, the shower was super hot and the location was fabulous.
Stayed in November 2023
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