6580 Fannin Street, Houston, TX 77030, United States of America
#133 of 432 hotels in Houston
Guests' ChoiceBased on 275 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.7
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 16, 2024
Dena
United States of Americaair conditioner didn't work
location
Stayed in February 2024
Reviewed: February 15, 2024
Melinda
United States of AmericaFor the $$$ price that was charged, gouging because of location to the many hospitals and cancer treatments, I thought that the towels should have been fluffy and softer, the bathroom should have been better equipped with different toiletries., i.e. shower cap, swabs, better lotion.
Did not have breakfast. Was not going to pay $23.00 for breakfast there.
Stayed in February 2024
Reviewed: December 21, 2023
Shellie
United States of AmericaPillows
The beds/shower and toiletries
Stayed in December 2023
Reviewed: December 4, 2023
Cornelia
United States of America"Free" WiFi. It's not actually free as you have to sign up for something or pay. This is misleading in online searches.
Stayed in December 2023
Reviewed: October 16, 2023
Janet
United States of AmericaWe went to the restaurant Curate at 7 o’clock on a Saturday night. We ordered food to take back to our rooms. It took an hour to get our food while others were served more quickly. We specifically asked for no onions and no dairy because of food allergies. And still were served with onions and dairy. It would’ve been nice if the other restaurant was also open. And if the kitchen had been more thorough and considerate of our needs.
The rooms were excellent. Very clean and welcoming. The location and parking was fantastic. I especially liked that The parking was reasonably priced.
Stayed in October 2023
Reviewed: September 6, 2023
Margarita
United States of AmericaThe location. How welcoming the staff was and that they remembered us from a prior visit.
Stayed in August 2023
Reviewed: September 4, 2023
Chassidy
United States of AmericaThat everything cost extra! It was already pricey. No internet included, no breakfast included, no parking included.
The location
Stayed in September 2023
Reviewed: August 28, 2023
Marcus
United States of AmericaMy neighbors were super loud
Everything except one thing
Stayed in August 2023
Reviewed: August 21, 2023
Suzanne
United States of AmericaThe concierge was a little condescending
Looked very nice walking in. Very welcoming atmosphere
Stayed in August 2023
Reviewed: August 21, 2023
Erika
United States of AmericaWe did not like that self parking was not a daily flat rate.
The location was perfect for the game we attended at NRG.
Stayed in August 2023
Reviewed: July 17, 2023
Joshua
United States of AmericaBooked a king room and received a double
Location was close to the hospital
Stayed in July 2023
Reviewed: July 10, 2023
Christopher
United States of AmericaIn using Booking.com, we indicated that we wanted a hotel with a pool. However, we found out after our arrival that the pool was under repair. It must have been under repair for some time, as it was in the hotel's printed materials - and as indicated by the dead roach sitting in the drained pool. The hotel has a shuttle that will take you to another hotel affiliate so that you can use their pool. Not very convenient when you want to swim with your family.
Clean with friendly staff.
Stayed in July 2023
Reviewed: June 5, 2023
Walter
United States of AmericaI felt food was a little too high in price. You did get good quality food!
Great location, very friendly staff and great food.
Stayed in June 2023
Reviewed: May 20, 2023
Max
SwitzerlandNice, clean rooms. Good location.
Stayed in May 2023
Reviewed: April 28, 2023
Raul
United States of Americamuseum district, easy to get to and great room
clean,spacious, great city view
Stayed in April 2023
Reviewed: April 8, 2023
Lili
United States of AmericaThe bedding is not comfortable; bed is small; outside hotel is very busy street and noisy, unpleasant to walk
close to rice university; shuttle service is nice
Stayed in April 2023
Reviewed: March 10, 2023
Anna
United States of Americana
na
Stayed in March 2023
Reviewed: February 13, 2023
Zell
United States of AmericaI booked this location because of the inside pool. However, it was out of order during my stay. That was disappointing. Also, direction to the drop-off (unloading and loading) entrance should be updated on the mapping sites. Making the directions more detail should enhance guest arrivals.
I liked the design and decor.
Stayed in February 2023
Reviewed: February 9, 2023
Karen
Australiathe payment system
proximity to Rice University and the shuttle bus
Stayed in February 2023
Reviewed: January 30, 2023
Katherine
United States of AmericaPool was closed for remodel, the main reason we booked here.
Friendly staff, good location.
Stayed in January 2023
Reviewed: January 6, 2023
Randy
United States of Americanothing
close to hospital and staff was awesome. overall great experience
Stayed in January 2023
Reviewed: November 10, 2022
Joseph
United States of Americathey didn’t tell me i couod have had free internet if i filled out a form. it cost me a lot of money.
very clean and great location
Stayed in November 2022
Reviewed: October 11, 2022
Maureen
United States of AmericaWe should have not rented a car the two days as we ubered
Rooms were fantastic… bed was superb comfy
Stayed in October 2022
Reviewed: October 10, 2022
Carol
United States of AmericaThe staff was great!
The breakfast was good.
Stayed in October 2022
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