1907 Harper Rd, Beckley, WV 25801-2611, United States of America
#10 of 15 hotels in Beckley
Guests' ChoiceBased on 681 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.1
Facilities
6.9
Staff
7.8
Value for money
7.6
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Kitiera
CanadaRoom looked clean at first glance but after moving the night stand slightly to gain access to an outlet a dirty rag was found. The whole building smelt musty and the fan in the bathroom was covering in what appeared to be mold. Breakfast had a poor selection: cereal, out meal, coffee cakes, coffee, yogurt.
Location was good, lots of restaurants and gas stations on the same street! Room looked like the pictures. Good place to stay for a night during a road trip but i wouldn’t have stayed longer than that.
Stayed in May 2024
Reviewed: May 13, 2024
Ashcom
United States of AmericaJust needs overhaul completely.
Older property, linens & needs overhaul, but good value for one night stay.
Stayed in May 2024
Reviewed: May 11, 2024
Rice
United States of AmericaIt was a clean, decent place at a reasonable price.
Stayed in May 2024
Reviewed: April 24, 2024
Virginia
United States of AmericaThere was no access to our room from the parking lot that was reasonably convenient with heavy luggage, given that my husband has mobility issues and walks with a cane. Our room was near the back of the building, and there was parking back there, but there was no cover from the cold pelting rain, and there was a flight of about five or six steps up to the back door! Coming in after dark in the rain, we felt we had to come in through the lobby, which took two trips with all our luggage and then our two small dogs. This wasn't the fault of the staff--the facility just was not set up to be easily accessible for people with a lot of luggage and mobility challenges. Because a number of other people came in a the same time, I felt anxious and embarrassed that we were taking so long to unload, and taking up space others needed, too, to unload and come in.
The beds were very comfortable, with clean sheets and a light blanket. The towels were clean and fluffy. There was a very nice minifridge with separate freezer in our room, which we really appreciated. We are on a long road trip, so being able to keep food and ice cold enough overnight is helpful.
Stayed in April 2024
Reviewed: April 12, 2024
Randell
United States of AmericaMaybe a breakfast muffin to take the night before, for the road, since we left at 4 am to continue our trip.
Good value for the price
Stayed in April 2024
Reviewed: April 9, 2024
George
CanadaWe weren’t told the wifi password or breakfast. The lobby is a bit stark.
Needs a bit of upgrade. Appears a bit tired
Stayed in April 2024
Reviewed: April 5, 2024
Michael
United States of AmericaWhole place wreaked of cigarette smoke!!!!
Location, ease of check in & out, room
Stayed in April 2024
Reviewed: March 27, 2024
Kelly
United States of AmericaBreakfast was disappointing. Referred to as continental breakfast. It definitely was not. Toast and cold cereal were offered.
good location and decent price.
Stayed in January 2024
Reviewed: March 25, 2024
Bill
CanadaSmoke smell in hallways.
Price. Clean room. Comfortable beds
Stayed in March 2024
Reviewed: March 25, 2024
Tammy
United States of AmericaNot a lot of parking space
Stayed in March 2024
Reviewed: March 14, 2024
Gary
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 11, 2024
Valerie
CanadaPlease provide suitable attire to front staff! Come on!!!! Sweatshirts with holes on staff at front desk!! First appearances are key to feeling safe in a strange place. Big beard could get a trim!! We are not in the woods herd.
Basic but fine for a night enroute. Clean ,comfy bed , No wait for check in. Staff friendly. Very convenient to the highway. Restaurants close by esp McDonald’s for bfast
Stayed in March 2024
Reviewed: March 11, 2024
Tony
United States of AmericaWifi sucked. Everything else was tolerable.
Clean, comfortable room and bed.
Stayed in March 2024
Reviewed: March 6, 2024
Terry
CanadaMaybe a little more selection A great location for our stop over!
Coffee and yogurt were ok
Stayed in March 2024
Reviewed: February 28, 2024
Nolan
United States of AmericaSmoking room.... was as expected but there were many burn holes in the linens. TV remote was broken and taped (badly) shut
GPS did not recognize the address and led us past the actual location.
Stayed in February 2024
Reviewed: February 27, 2024
Nathan
CanadaThe facility needs a huge upgrade.
The rooms were very clean. Close to the highway
Stayed in December 2023
Reviewed: February 5, 2024
Kelly
CanadaOutdated. Our bathroom door needs replacing
Connivence and dog friendly
Stayed in February 2024
Reviewed: January 7, 2024
Gregg
United States of AmericaBreakfast
Fair price
Stayed in January 2024
Reviewed: December 30, 2023
Elizabeth
United States of AmericaThe noise from the room above us was pretty significant for an hour or two - lots of stomping around.
Breakfast was OK, nothing special.
Stayed in December 2023
Reviewed: December 22, 2023
Alex
United States of AmericaNo bagels, breakfast over at 9
Sparce
Stayed in December 2023
Reviewed: December 15, 2023
Luykenaar
CanadaBreakfast. Television channels could be improvef
Nice. But no eggs or waffles.
Stayed in December 2023
Reviewed: December 10, 2023
Steve
United States of AmericaThe biggest issue I had was making the reservation on Booking, having a reservation #, credit card charged, and showing up and they had no record of the booking. I was really way too tired to have this problem. Clerk suggested I contact where I booked (in Amsterdam?). Issue resolved after considerable time and way too much information sharing just to find me in the system. You should not have to go through this.
Good Location, felt safe. Room was clean, comfortable and quiet. Coffee in the morning:). Perfect for a quick one night stay while traveling.
Stayed in December 2023
Reviewed: November 23, 2023
Lynne
GermanyNeeded a shower cap.
Pet friendly
Stayed in November 2023
Reviewed: November 21, 2023
Gene
United States of AmericaBreakfast was rather meager, no eggs.
Quiet and clean rooms, everything worked.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content