1215 South First Street, San Jose, CA 95110, United States of America
#71 of 83 hotels in San Jose
Guests' ChoiceBased on 561 hotel reviews
6.1Cleanliness
6.5
Comfort
6.6
Location
7.0
Facilities
6.3
Staff
6.8
Value for money
6.6
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Jacobus
United States of AmericaBed was a bit soft. Staff was ok, but not super helpful
Decent enough. Close to downtown and cheap
Stayed in April 2024
Reviewed: April 9, 2024
Anita
QatarThe hotel is located in front of the main road, the room was clean, but basic necessities were missing, including a water boiler, a coffee maker, and a telephone, the next door guest was making noise almost the entire night, so I wanted to contact reception, but there was no telephone, so I could not sleep overnight.
Stayed in April 2024
Reviewed: March 23, 2024
Steve
United KingdomWorn out
Okay for night stop
Stayed in March 2024
Reviewed: March 23, 2024
Joana
United States of AmericaNo breakfast
Stayed in February 2024
Reviewed: March 22, 2024
Guy
LuxembourgGood value for money
Stayed in March 2024
Reviewed: March 19, 2024
V
United States of AmericaBeing recently remodeled doesn't mean is clean, there were hairs stuck on the tiles like other comments describe. The bed cover was really old, there were fibers coming out and looked dirty, the sheets had hairs stuck to them, it made us question wether the sheets and pillows were cleaned prior to our arrival. NOISY!! Planes fly over the hotel every now and then. Busy street means, constant cars passing by, making a lot of noise. The room door leaks noise and light onto the room, making outside noise easier to hear. Shady people around the hotel.
The place was close to our work place, it was recently remodeled and gated.
Stayed in March 2024
Reviewed: March 18, 2024
Elizabeth
United States of AmericaLoud Nextdoor neighbors. Music could be heard clearly into our room. This was an issue the 2 nights that I stayed there. Both nights property manager was made aware but music was only turned down (and we could still hear it). First night I was not able to sleep till 2:30am due to this issue and the yelling that was coming from the other room. Other than that everything else was good.
Facility was clean and well stocked.
Stayed in March 2024
Reviewed: January 25, 2024
Marcelo
United States of AmericaWe arrived late (10pm) so check in was done through a screened window. As strange as it may seem, we stayed for two nights and didn't have a room key. There was a problem with the door and every time we arrived an employee had to open the room for us. I asked if there was a good room for us and was told that this was the good room! There is no breakfast.
It appears that the flooring in the room and bathroom was recently renovated and the furniture in the room looked new.
Stayed in January 2024
Reviewed: January 16, 2024
Shieve
United States of AmericaNo cable , walls are a bit thin so some other louder more audible sounds come through
It was close to the convention center , free parking and decent size
Stayed in January 2024
Reviewed: January 14, 2024
Vernon
United States of AmericaA deposit of $100 is required upon check-in. That was a surprise. It's to ensure people don't smoke or have noisy parties. You also have to check in through a walkup window after hours which tells me the area is a bit sketchy. there were no hangers in the room.
The staff was pleasant and helpful. The room had been recently refreshed. The bathroom was brand new and spotless. The furniture was functional, but a bit dated.
Stayed in December 2023
Reviewed: January 11, 2024
Modrytska
United States of AmericaThere were cigarette burns making holes on the blankets.
Nice temperature and bathroom.
Stayed in January 2024
Reviewed: December 29, 2023
Lisa
United States of AmericaCable TV didn't work. Wifi was a little iffy but got the job done. My check-in experience was not the best only because there was a misunderstanding on my end. Visitors are not allowed which is understandable. I didn't appreciate getting a call to my room and being accused of having a visitor when I clearly reserved the room for TWO people. Regardless, my stay was good and I would stay there again. Thank you Hotel Elan for making Christmas possible for me this year!
Convenient location and the lady who checked me out on my day of departure. She was quick and efficient.
Stayed in December 2023
Reviewed: December 14, 2023
Abagail
United States of AmericaOur room had been “updated” with new sink, light up mirror and large walk in shower… However there was paint/grout splattered all over the chair and floor (which made the floor look dirty, but wouldn’t come off even after I mopped it). The shower floor was covered in hair and when I attempted to clean it I realized whoever sealed the tile also sealed in the hair! So it looks super dirty, but isn’t. Also whatever they sealed it with is super sticky and your feet will stick to the shower floor. I would suggest wearing shower shoes or laying a towel down. So, it actually looks dirtier than it actually is. They just did a half assed job on the renovations. But good for the price I guess.
No drama or loud neighbors… Very quiet hotel. Right next door to a parking lot with multiple taco trucks that seem to stay open pretty late. Also about a block or less to Denny’s and an upscale taqueria.
Stayed in December 2023
Reviewed: November 28, 2023
Thomas
United States of AmericaTV and no screens on windows
Location
Stayed in September 2023
Reviewed: November 17, 2023
Melissa
United States of AmericaCorner of wall had weird stain, bottom mattress cover was stained looked like from pee, shower floor had a used bar soap with hairs on it
Bed was comfy, didn't see bugs
Stayed in November 2023
Reviewed: October 27, 2023
Yormahmad
TajikistanNo cupboard for clothing, no hangers at all, no cups for drinks, a refrigerator is shabby, the TV remote control is not working, no teapot
Heater (although a little noisy), parking place, microwave
Stayed in September 2023
Reviewed: October 22, 2023
Darren
United Kingdomno coffee making facilitie poor finishing to improvements
location quiet
Stayed in October 2023
Reviewed: August 31, 2023
Elmokhtar
FranceA lot of nuisance and shady business in the parking.
Big room space and AC for the hot weather.
Stayed in August 2023
Reviewed: August 15, 2023
Karkkainen
United States of AmericaThis hotel is getting a remodel and they gave us one of the new rooms, it was done very nice inside. The hotel has a long way to go but you can tell they are hard at work.
The beds were comfy and clean
Stayed in August 2023
Reviewed: August 7, 2023
Jale
United States of AmericaLocation
Stayed in July 2023
Reviewed: August 2, 2023
Patricia
United States of AmericaThe room was not thoroughly cleaned. There was a pillow on one of the beds that had an 8 inch diameter wet spot on it of an identifiable substance. There were hairs on one of the blankets. There were three prostitutes soliciting on the street in front of the hotel. The property felt very unsafe and definitely not appropriate for a family with children.
Nothing. Budget hotel.
Stayed in July 2023
Reviewed: July 28, 2023
Elder
United States of AmericaFloor corners look dusty Bed shit have an old blood spot! Very disgusting! I work in hospitality and the important of a clean bed and room, makes feel very uncomfortable, I just covered and used a pillow case on the bed bc was to late and I was sleepy to request more shits… bathtub old with yellow spots make you feel is dirty, big towels way to small, outside of the room was grass earth area with pieces of broken glasses and more construction remodel maybe garbage staff
Look fine but expensed for couple hrs of sleep
Stayed in July 2023
Reviewed: July 17, 2023
Susan
United States of AmericaLady at front desk was super slow and even charged me more when I checked in.
I liked the location. Clean appearance.
Stayed in July 2023
Reviewed: June 25, 2023
Vicente
United States of AmericaLots of pet hair in carpet
Stayed in June 2023
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