130 West Cliff Drive, Santa Cruz, 95060, United States of America
#52 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 794 hotel reviews
6.4Cleanliness
7.1
Comfort
7.0
Location
8.7
Facilities
6.6
Staff
7.1
Value for money
6.7
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Katherine
United States of AmericaPlease see above
The breakfast wasn’t appealing, the food looked like it was from a Dollar store. Coffee flavor not good. The breakfast room was very clean though. The hot tub was being used as a swimming pool by a family with five children jumping in & out, a very loud boom box you could hear in your room, when I spoke to management, they took care of it. The bathroom door was very dirty on the inside. The TV wouldn’t work & the young man wanted us to trouble shoot it ourselves, we finally got him to come work on it. The picture came in but there wasn’t any volume. We asked for a different room & were able to move. The location was great but wouldn’t stay there again. The manager was going to give me a $20 credit but I haven’t seen it on my cc account since we left.
Stayed in April 2024
Reviewed: April 5, 2024
Madelyne
United States of Americamy room smelled pretty bad, and seemed old and out dated.
location was good, parking was good. Coffee make in room was good.
Stayed in April 2024
Reviewed: March 29, 2024
Simon
United KingdomOcean view was lovely, however partial
Great location with a lovely spa and good breakfast with waffles!
Stayed in March 2024
Reviewed: March 20, 2024
Melissa
United States of AmericaNothing
Beautiful area close to wharf and the hot tub
Stayed in March 2024
Reviewed: December 18, 2023
Jill
United States of AmericaSmall room and very hard bed
Great location
Stayed in December 2023
Reviewed: November 6, 2023
Daniel
United States of AmericaStaff an location. Our only place we stay .
Celeste was very nice .
Stayed in October 2023
Reviewed: November 4, 2023
Nicole
United States of AmericaThe parking is a little tight. I woke up and it looked like someone threw a soda all over my truck, so I complained. Another guest told me that it was drippings from the eucalyptus tree in the lot.
Stayed in October 2023
Reviewed: September 25, 2023
Charlene
United States of AmericaWater flow on shower head too forceful for our water conservation efforts
Convenient location
Stayed in September 2023
Reviewed: September 13, 2023
Susan
United States of Americawalking distance to the beach
Stayed in June 2023
Reviewed: August 28, 2023
Mae
United States of AmericaNeeds update! The curtains are torn, half doesn’t cover the entire window. The AC unit runs really well however, needs some cleaning on the blades.
Easy access to boardwalk,
Stayed in August 2023
Reviewed: August 22, 2023
Sunni
United States of AmericaMy air didn’t work but manager did get it fixed awhile later, stairs ridiculous! Hard to carry suitcase up
Nice staff, clean room
Stayed in August 2023
Reviewed: August 21, 2023
Samuel
United States of AmericaToken " breakfast" , but that's what you get when you go cheap at the last minute, staff was.kind though, room very basic but clean.
Stayed in August 2023
Reviewed: August 15, 2023
Wendi
United States of AmericaThe bed
The bed wa extremely hard.
Stayed in August 2023
Reviewed: August 8, 2023
Crystal
United States of AmericaThe rooms smelled old and musty, the bed was older and soft.
Walking distance to the beach, very friendly accommodating staff.
Stayed in August 2023
Reviewed: July 27, 2023
Linda
United States of AmericaWhen I arrived and went to my room there were ants in the bathroom and coming in the bedroom. So they moved me to another room which was an upgrade from the one I had first. I was there for three Days and was asked to come to the front desk to speak to the owner which I did. He wanted me to pay another $71 a night for my upgrade which I did not ask for. The desk clerk had no choice since I left the first room to The ants. I don’t ever see myself going back to this hotel. But as long as everything goes perfect it should be fine. Linda
Stayed in July 2023
Reviewed: July 15, 2023
Jeannie
United States of AmericaThe room was clean BUT they need to change the carpet. It smelled bad.
Location
Stayed in July 2023
Reviewed: July 9, 2023
Michelle
United States of AmericaThe light blocking shade had a huge rip in it and I had to use a clothes hanger to fix it. Breakfast is all carbs.
The bed and pillows were comfy and room was clean. Shower had pressure and hot water.
Stayed in July 2023
Reviewed: July 8, 2023
Angela
United States of AmericaWalking distance to beach
Stayed in July 2023
Reviewed: July 5, 2023
Barbara
United States of AmericaThe remote on the tv did not work and the air condition barely worked , the parking area is extremely small
location is walking distance to beach the staff was very nice
Stayed in July 2023
Reviewed: July 4, 2023
Christian
United States of AmericaTile in bathroom was falling apart
Great location, near wharf and boardwalk
Stayed in July 2023
Reviewed: July 2, 2023
Deborah
United States of AmericaA lot of electrical issues in room 103. The hairdryer plug did not work, the hairdryer was broken, the outlets by the lamp built-in were popping out, the lamp by the sliding door outlet was not functioning, the bathroom pipes underneath it all rusty, the refrigerator was wobbly and not stable, the toilet seat was made out of soft plastic And I kept on sliding. Like sliding all the electrical plugs or faulty, and I could not charge my laptop.
The manager Celeste was super nice and professional. I was greeted with smile and ready to help me with my quick check in.
Stayed in July 2023
Reviewed: July 1, 2023
Lars
NorwayNothing
Loved the place. Near to the beach and close to downtown
Stayed in June 2023
Reviewed: June 29, 2023
Yanira
United States of Americasmall rooms
distance from boardwalk
Stayed in June 2023
Reviewed: June 28, 2023
Christian
United States of AmericaSink drain was disconnected, breakfast was not included :(
I liked the location, alright view from the room we got
Stayed in June 2023
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