5108 Interstate 27, Lubbock, TX 79404, United States of America
#61 of 71 hotels in Lubbock
Guests' ChoiceBased on 712 hotel reviews
5.7Cleanliness
6.3
Comfort
6.4
Location
7.1
Facilities
6.2
Staff
7.0
Value for money
6.7
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 31, 2021
Cyndee-corry
United States of AmericaI've been stalked...my wallet stolen because my door was warped and I wasnt strong enough to secure it... Also i left a yet I cup within 2 weeks the worker named Mike said they threw it away
That I was able to cancel for free
Stayed in August 2021
Reviewed: August 19, 2021
James
United States of AmericaElevator went down the same day that I checked in ... my fiancee and I have bad knees. Our room was on the 3rd floor. That's a lot of up and down stairs.
Staff was really nice.
Stayed in August 2021
Reviewed: August 19, 2021
Joyce
United States of Americabroken light fixture covered with plastic in room, bathroom wall has fracture. Elevator was broken & my spouse is handicap difficulty walking, climbing.
bed size okay
Stayed in August 2021
Reviewed: August 9, 2021
Billy
United States of AmericaHad been an attempt at painting. Bathroom light did not work, they repaired. TV could not get but a few channels, they fixed. No toilet paper holder. Saturday breakfast was good. Sunday breakfast was left overs.
Location was great for where I had to go each day.
Stayed in August 2021
Reviewed: August 5, 2021
Trisha
United States of AmericaSink easily clogged up and had no hot water. Plug near hairdryer didn't work. Couldn't get the shower water to regulate to a comfortable temp. Had to ask for more towels, not enough for 2 people.
Breakfast and location were good.
Stayed in August 2021
Reviewed: July 25, 2021
J
United States of AmericaThere was holes in the comforter
Stayed in July 2021
Reviewed: July 22, 2021
Mary
United States of AmericaThere was no toilet paper whatsoever. Staff was somber. Could try smiling while tending to customers. Needed another blanket. One sheet and one thin blanket was all they had.
Cleanliness. Quietness. Breakfast included. Comfortable beds and pillows.
Stayed in July 2021
Reviewed: July 19, 2021
Kristin
United States of AmericaHotel was old and outdated. Beds were so hard. My kids bed actually broke first night.
Stayed in June 2021
Reviewed: July 12, 2021
Barry
United States of AmericaNot enough parking
Easy access to the interstate highway, great rates
Stayed in July 2021
Reviewed: July 9, 2021
Torshiba
United States of AmericaThe key cards were not working, got locked out of room for over 30 mins. Night guy was very rude and finally let me in because it was an internal issue with the key cards
It’s always clean
Stayed in July 2021
Reviewed: June 28, 2021
Travis
United States of AmericaIt was ok
Stayed in June 2021
Reviewed: June 27, 2021
Lindsey
United States of AmericaRooms were nasty, sheets were not clean , bathrooms were disgusting around the toilets and along the bathtub.
Stayed in June 2021
Reviewed: June 26, 2021
Melody
United States of AmericaThe room was not cleaned very well (I wore socks b/c of the carpet) and the A/C was only adequate.
The staff was friendly.
Stayed in June 2021
Reviewed: June 23, 2021
Perla
United States of AmericaBlankets, tv problems no signal, could not take breakfast to room
Nothing
Stayed in June 2021
Reviewed: June 18, 2021
Michael
United States of AmericaFirst two nights booked through a third party booking agent at a very reasonable and affordable rate, but the front desk would not give me the same rate when I needed to reserve a couple of additional days. They charged me their standard daily rate which was near double of what I was charged the first two nights.
Was assigned room 101 the first room down the hallway from the front desk, which was right around the corner from vending machines and an ice machine. Was able to park in a handicap space right in front of the side entrance to the vending machine area so I only had to walk maybe 40 ft to get to my room from my car.
Stayed in June 2021
Reviewed: June 17, 2021
Jay
United States of AmericaBathroom was not clean. Went down to manager and we moved to another room. He did call staff while we were getting our bags and walking out to other room.
Stayed in June 2021
Reviewed: May 21, 2024
Jimmie
United States of AmericaEasy access
It was quiet and our room was clean. Everything worked good
Stayed in May 2024
Reviewed: May 21, 2024
Elizabeth
United States of AmericaThe mice and bed bugs. Came out covered in bites. No apology from management.
The blue paint inside was a pretty color
Stayed in May 2024
Reviewed: May 17, 2024
Santos
United States of AmericaUnexpected guest... There was a mouse in my room. Maybe eggs and bacon at breakfast.
The staff, and the option to clean the room daily
Stayed in May 2024
Reviewed: May 13, 2024
Arturo
United States of AmericaThe room was a dirty toilet and bathtub was dirty, the TV was not working and the telephone line was not working. Had to use my cellphone to contact front desk. Thank you
I like the location.
Stayed in May 2024
Reviewed: May 9, 2024
Abel
United States of AmericaEverything
All was not good at all!
Stayed in May 2024
Reviewed: April 23, 2024
Jade
United States of AmericaRoom had bugs all over sink
Breakfast was early
Stayed in February 2024
Reviewed: April 22, 2024
Alexis
United States of AmericaFictive with roaches and rats
It was pretty close to some fast food restaurants
Stayed in April 2024
Reviewed: April 17, 2024
Shelby
United States of AmericaBoth beds were squeaky, one of the frames had metal sticking out from under the mattress (watch your shins!) the dresser with the tv on it had a broken drawer and fell off onto our 1 year old. The paint on the walls is horrendous and had marker scribbles and huge scratches all throughout the room. The shampoo/conditioner had barely enough left in them to wash my hands(they were used and probably had about 1/2tbsp in them if that) and when my husband asked for more they gave him 2 body bars. The shower had no water pressure and the soap scum built up on the shower head was disgusting. I’m not a fancy person but if I’m paying that much for a room I expect it to be a lot nicer.
Nothing.
Stayed in April 2024
Reviewed: April 9, 2024
James
United States of AmericaThis is where poor people go to do drugs. I paid for a room and uploaded pictures so that you don’t have to stay here, you’re welcome. The most unsanitary and disgusting hotel I’ve ever seen. I left immediately and was refused a refund. Yes, I think that’s a dead and very dried out roach in the drawer… Treat yourself to better lodging, don’t stay here.
This is where poor people go to do drugs. I paid for a room and uploaded pictures so that you don’t have to stay here, you’re welcome. The most unsanitary and disgusting hotel I’ve ever seen. I left immediately and was refused a refund. Yes, I think that’s a dead and very dried out roach in the drawer… Treat yourself to better lodging, don’t stay here.
Stayed in April 2024
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