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  5. Reviews of Howard Johnson by Wyndham Lubbock TX

Reviews of Howard Johnson by Wyndham Lubbock TX This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5108 Interstate 27, Lubbock, TX 79404, United States of America

#69 of 69 hotels in Lubbock

Guests' Choice

Review Score

Based on 714 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.1

  • Facilities

    6.2

  • Staff

    7.0

  • Value for money

    6.7

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 31, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I've been stalked...my wallet stolen because my door was warped and I wasnt strong enough to secure it... Also i left a yet I cup within 2 weeks the worker named Mike said they threw it away

    That I was able to cancel for free

    Stayed in August 2021

  • Reviewed: August 19, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator went down the same day that I checked in ... my fiancee and I have bad knees. Our room was on the 3rd floor. That's a lot of up and down stairs.

    Staff was really nice.

    Stayed in August 2021

  • Reviewed: August 19, 2021

    5.0
    staff are friendly, nice.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    broken light fixture covered with plastic in room, bathroom wall has fracture. Elevator was broken & my spouse is handicap difficulty walking, climbing.

    bed size okay

    Stayed in August 2021

  • Reviewed: August 9, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had been an attempt at painting. Bathroom light did not work, they repaired. TV could not get but a few channels, they fixed. No toilet paper holder. Saturday breakfast was good. Sunday breakfast was left overs.

    Location was great for where I had to go each day.

    Stayed in August 2021

  • Reviewed: August 5, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sink easily clogged up and had no hot water. Plug near hairdryer didn't work. Couldn't get the shower water to regulate to a comfortable temp. Had to ask for more towels, not enough for 2 people.

    Breakfast and location were good.

    Stayed in August 2021

  • Reviewed: July 25, 2021

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was holes in the comforter

    Stayed in July 2021

  • Reviewed: July 22, 2021

    7.0
    I'll give it a 7.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no toilet paper whatsoever. Staff was somber. Could try smiling while tending to customers. Needed another blanket. One sheet and one thin blanket was all they had.

    Cleanliness. Quietness. Breakfast included. Comfortable beds and pillows.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    5.0
    Friendly staff
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was old and outdated. Beds were so hard. My kids bed actually broke first night.

    Stayed in June 2021

  • Reviewed: July 12, 2021

    6.0
    Good budget hotel, would not stay for more than 1 or 2 nights
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough parking

    Easy access to the interstate highway, great rates

    Stayed in July 2021

  • Reviewed: July 9, 2021

    6.0
    Always love the staff with this one exception
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The key cards were not working, got locked out of room for over 30 mins. Night guy was very rude and finally let me in because it was an internal issue with the key cards

    It’s always clean

    Stayed in July 2021

  • Reviewed: June 28, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was ok

    Stayed in June 2021

  • Reviewed: June 27, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms were nasty, sheets were not clean , bathrooms were disgusting around the toilets and along the bathtub.

    Stayed in June 2021

  • Reviewed: June 26, 2021

    5.0
    Adequate for the price.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The room was not cleaned very well (I wore socks b/c of the carpet) and the A/C was only adequate.

    The staff was friendly.

    Stayed in June 2021

  • Reviewed: June 23, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Blankets, tv problems no signal, could not take breakfast to room

    Nothing

    Stayed in June 2021

  • Reviewed: June 18, 2021

    6.0
    Pleasant
    • Solo traveler
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First two nights booked through a third party booking agent at a very reasonable and affordable rate, but the front desk would not give me the same rate when I needed to reserve a couple of additional days. They charged me their standard daily rate which was near double of what I was charged the first two nights.

    Was assigned room 101 the first room down the hallway from the front desk, which was right around the corner from vending machines and an ice machine. Was able to park in a handicap space right in front of the side entrance to the vending machine area so I only had to walk maybe 40 ft to get to my room from my car.

    Stayed in June 2021

  • Reviewed: June 17, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Bathroom was not clean. Went down to manager and we moved to another room. He did call staff while we were getting our bags and walking out to other room.

    Stayed in June 2021

  • Reviewed: May 21, 2024

    10
    Peaceful and good sleep
    • Leisure trip
    • Travelers with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy access

    It was quiet and our room was clean. Everything worked good

    Stayed in May 2024

  • Reviewed: May 21, 2024

    1.0
    Only good of you enjoy bedbugs and mice.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The mice and bed bugs. Came out covered in bites. No apology from management.

    The blue paint inside was a pretty color

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Unexpected guest... There was a mouse in my room. Maybe eggs and bacon at breakfast.

    The staff, and the option to clean the room daily

    Stayed in May 2024

  • Reviewed: May 13, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a dirty toilet and bathtub was dirty, the TV was not working and the telephone line was not working. Had to use my cellphone to contact front desk. Thank you

    I like the location.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    All was not good at all!

    Stayed in May 2024

  • Reviewed: April 23, 2024

    1.0
    The window in the room was broken, like if somebody tried to get in felt super unsafe. Bugs all over the counter
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room had bugs all over sink

    Breakfast was early

    Stayed in February 2024

  • Reviewed: April 22, 2024

    3.0
    Definitely didn’t expect the rat situation to be part of my stay
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Fictive with roaches and rats

    It was pretty close to some fast food restaurants

    Stayed in April 2024

  • Reviewed: April 17, 2024

    4.0
    All in all, the place needs some upgrades and better upkeep.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Both beds were squeaky, one of the frames had metal sticking out from under the mattress (watch your shins!) the dresser with the tv on it had a broken drawer and fell off onto our 1 year old. The paint on the walls is horrendous and had marker scribbles and huge scratches all throughout the room. The shampoo/conditioner had barely enough left in them to wash my hands(they were used and probably had about 1/2tbsp in them if that) and when my husband asked for more they gave him 2 body bars. The shower had no water pressure and the soap scum built up on the shower head was disgusting. I’m not a fancy person but if I’m paying that much for a room I expect it to be a lot nicer.

    Nothing.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    1.0
    Unsanitary and disgusting, if you aren’t staying here to smoke meth or cheat on your wife, you deserve better.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is where poor people go to do drugs. I paid for a room and uploaded pictures so that you don’t have to stay here, you’re welcome. The most unsanitary and disgusting hotel I’ve ever seen. I left immediately and was refused a refund. Yes, I think that’s a dead and very dried out roach in the drawer… Treat yourself to better lodging, don’t stay here.

    This is where poor people go to do drugs. I paid for a room and uploaded pictures so that you don’t have to stay here, you’re welcome. The most unsanitary and disgusting hotel I’ve ever seen. I left immediately and was refused a refund. Yes, I think that’s a dead and very dried out roach in the drawer… Treat yourself to better lodging, don’t stay here.

    Stayed in April 2024

Showing 76 - 100

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