3817 N PanAm Expwy , San Antonio, TX 78219, United States of America
#206 of 315 hotels in San Antonio
Guests' ChoiceBased on 310 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.1
Value for money
7.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 26, 2023
David
United States of AmericaCleanliness, the property was run down, smelled, had severely uneven floors in the hallway and the room, the dresser didn’t close, there was nothing around the hotel.
price
Stayed in October 2023
Reviewed: October 26, 2023
Jairo
United States of AmericaI was completely satisfied
Everyt
Stayed in October 2023
Reviewed: October 18, 2023
Fleming
United States of AmericaThe pool was a hit with our family. It provided a refreshing break from our busy day of sightseeing, and we appreciated the hotel's commitment to keeping it clean and inviting.
Stayed in October 2023
Reviewed: October 17, 2023
Hurdboii20
United States of AmericaWhat I didn't like about the reservation is once I got into the room I checked all of the items and things in the room to make sure they were okay and the refrigerator did not shut which means the food that I had brought I was not able to keep cool so that did upset me when I went to the front desk to inform the front desk clerk about it he were going to relocate me to another room on the first floor. I didn't want to be on the first floor so he accommodated me back to the same room but overall the state was great and he was absolutely remarkable
I like most about this hotel is that the staff even though I were not a resident allow me to grab a couple of pieces of sausage and a egg for breakfast one morning and then checking in yesterday was refreshing easy and worth it I had a great time enjoyed my stay and really wanted to continue to stay but they don't do weeklies overall five stars for me
Stayed in October 2023
Reviewed: October 12, 2023
Bonnie
United States of AmericaEVERYTHHING
location was ok. BREAKFAST SUCKED
Stayed in October 2023
Reviewed: October 5, 2023
Juan
United States of AmericaEverything
Stayed in October 2023
Reviewed: September 28, 2023
Lula
United States of AmericaThe air conditioning in this hotel was top-notch. The rooms were always kept at a comfortable temperature, allowing me to escape the heat outside and relax in a cool environment. The air conditioning units were quiet and efficient, ensuring a peaceful and comfortable stay.
Stayed in September 2023
Reviewed: September 26, 2023
Cooper
United States of AmericaWe received excellent service! The front desk staff was incredibly friendly, accommodating, and always available round the clock to assist us with our needs. We were truly impressed by their dedication and commitment to ensuring our satisfaction.
Stayed in September 2023
Reviewed: September 22, 2023
Olson
United States of AmericaStaying connected while traveling is essential, and this hotel understood that. The free WiFi was fast, reliable, and available throughout the property. I never had any issues with connectivity, whether I was in my room, the lobby, or even by the pool. The hotel's commitment to providing free and high-quality WiFi made my stay convenient and allowed me to stay connected with ease.
Stayed in September 2023
Reviewed: September 19, 2023
West
United States of AmericaMy stay at this hotel was top-notch. The gym was on point, and having laundry facilities was a total game-changer for my long trip. And let me tell you, the housekeeping and room service were on another level. I felt like a total VIP!
Stayed in September 2023
Reviewed: September 1, 2023
Disa
United States of AmericaI was seriously impressed with this hotel. The AC made my room super comfortable, and the gym let me stick to my fitness routine. Plus, they provided me with breakfast, parking, and WiFi – no hassle at all!
Stayed in August 2023
Reviewed: August 31, 2023
Lill
United States of AmericaThis place was like a second home to me. The breakfast they served was amazing and the pool was a great way to relax and unwind. It was so convenient to have free parking and WiFi, it made my stay that much easier. And let's not forget about the awesome front desk staff who were always there when I needed them.
Stayed in August 2023
Reviewed: August 29, 2023
Davis
United States of AmericaThe amenities at this place are fantastic! The gym is fully equipped and we had such a convenient experience with the room service during our stay.
Stayed in August 2023
Reviewed: August 25, 2023
Alexander
United States of AmericaThe air conditioning in our room was not only comfortable but also kept us cool during the scorching summer days. It was a delightful and refreshing retreat from the intense heat outside. My stay was perfect here!
Stayed in August 2023
Reviewed: August 25, 2023
Jairo
United States of AmericaNone
Everything
Stayed in August 2023
Reviewed: August 23, 2023
M
GermanyThe rooms probably used to be smoking rooms so it still smelled like smoke. They try to hide it with fragrance, but this makes it worse.
Stayed in August 2023
Reviewed: August 21, 2023
Ferguson
United States of AmericaExcellent service! The front desk staff was friendly, accommodating, and available round the clock to assist us with our needs.
Stayed in August 2023
Reviewed: August 20, 2023
William
United States of AmericaThe breakfast was very minimal and the apple juice was weak, but the rest of the food that was provided tasted good. Overall it was okay for the value.
Stayed in August 2023
Reviewed: August 18, 2023
Michelle
United States of AmericaDirty n room 103 had needles with visible blood stains in the cushions n when moved to 225 it wasn’t cleaned had disposable razors in coffee condiments n used toliet paper in the i flushed toliet
Nothing at all
Stayed in August 2023
Reviewed: August 1, 2023
Nelson
United States of AmericaThe staff at the hotel was incredibly attentive and provided exceptional customer service throughout our entire stay. The 24/7 front desk was always available to help and was extremely accommodating. We were truly impressed by their dedication and commitment to making our experience enjoyable.
Stayed in July 2023
Reviewed: July 31, 2023
Delores
United States of AmericaEvery time I visit this hotel, I'm blown away by the quality of service. All of the staff are so helpful and cater to our needs. It's a great environment, and I'm always pleased with my stay here.
Stayed in July 2023
Reviewed: July 28, 2023
Williamson
United States of AmericaThe eco-consciousness of this hotel is truly commendable. Moreover, they provide access to high-speed internet and have both a pool and fitness center on premises, making it an ideal choice for active vacationers. All in all, my stay at the hotel was exemplary.
Stayed in July 2023
Reviewed: July 24, 2023
Melisa
United States of AmericaFirst night, our room had a bug in the shower, and there was a pair of rolled up socks under the desk. The room was not updated at all! The young man changed our room, which was very nice of him. The new room was a little better than the first. It did have a newer TV, and you could tell at some point and time it was painted, and maybe new carpet. We did see Qtips (used) behind the phone on the table in between the beds, which was gross!! I know they do not throughly clean their rooms by no means, or there wouldn't be all those things happening. There was also a to-go box sitting in a window behind the curtain that had been there the whole time we were there. A couple that was at the pool with us said he knew for sure it had been there at least 2wks. They stay there when they come through town. Then, to top it off...... the night before we left, I went and asked for a couple of washcloths. He said, "Do you mean rags? Well, yes, okay, wash-rags. He brings them to me, and one of them was actually a rag that had been torn off of a towel, apparently. Stringy edges and all!! All i could do was laugh and say thank you!! It was an adventure for sure!! Oh, and the breakfast...... yeah, no!! Biscuits looked very hard and cold, and then the eggs looked the same. A lady in there said they were cold and hard. Did not have a microwave in the area, so she said she was taking it to the room so her daughter could have breakfast. Her husband did have cereal, but of course there was no other choice. They couldn't pay me to eat that!! So, with that all being said.... You take your chances if you would like! 😁 PS..... there was also a roach crawling on the wall in the hallway by the chairs. That was on our last night there. Have pic of that also, but not enough room to add it.
The swimming pool was nice and always checked every morning. The young man behind the counter for check-in and check-out was very nice.
Stayed in July 2023
Reviewed: July 20, 2023
Henry
United States of AmericaThis hotel is a great choice for those looking for a golf getaway. The course here is top-notch and the added amenities of free breakfast and parking really made the stay that much more enjoyable. In addition, convenient airport transportation was provided, making it easy to get around.
Stayed in July 2023
Reviewed: July 9, 2023
Shaquore
United States of AmericaThe breakfast was good and great location
Stayed in July 2023
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