409 San Antonio Rd, Mountain View, CA 94040, United States of America
#4 of 20 hotels in Mountain View
Guests' ChoiceBased on 296 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
8.9
Value for money
8.6
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
とても素晴らしいです
SingaporeNot applicable.
Comfortable and spacious room. There are three supermarkets within walking distance and many restaurants nearby too.
Stayed in May 2024
Reviewed: May 21, 2024
Trung
United States of AmericaLow on bathroom amenities and no complimentary water bottle.
Clean and great location, room was spacious, clean and functional. Beds were comfortable and bathroom was clean and spacious. Staff was professional and helpful.
Stayed in May 2024
Reviewed: March 1, 2024
Rwcmom
United States of American/a
I stayed at the Hyatt Centric after celebrating my birthday at a nearby restaurant. My friends and I were also looking for a place to gather after the event, and the hotel exceeded our expectations in many ways. The service we received from every staff member was excellent - they were all friendly and professional, and we felt like valued guests. I appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace. It was clear that the staff at this facility understood the importance of treating their guests well and providing an excellent experience was clearly their top priority. The rooms were nicely appointed and the beds were comfortable. The facilities look fresh and new.
Stayed in January 2024
Reviewed: February 4, 2024
Caro
United States of AmericaI had to ask for my room to be cleaned! I understand not washing towels and sheets to save water and I agree with this policy. But rooms should be tidied up without having to ask, this is a $400/night hotel and coming back to a fresh room is part of the hotel experience.
Rooms were beautiful. Great location. Friendly staff.
Stayed in February 2024
Reviewed: December 29, 2023
Atsushi
JapanThe restaurant in the hotel isn’t good at all.
Beautiful modern hotel, rooms are spacious, spotless and very comfortable. Staff went above and beyond. Pool area is relaxing.
Stayed in October 2023
Reviewed: August 14, 2023
Amanda
United States of AmericaNo complaints
Loved how clean and spacious the rooms were. Whole hotel was beautiful with great location. Patio and pool area were amazing
Stayed in August 2023
Reviewed: August 11, 2023
Michael
United KingdomLimited local resturant options
Location a bit dead, but quiet & felt safe Supermarkets nearby. 5 mins walk from Caltrain station.
Stayed in August 2023
Reviewed: August 5, 2023
Debbie
United States of AmericaHaving to leave
The location was perfect for our event. The area around the hotel had a lot to offer.
Stayed in July 2023
Reviewed: July 24, 2023
Traci
United States of AmericaNoisy, could hear the people above us walking on the floor
very clean, excellent customer service
Stayed in July 2023
Reviewed: July 24, 2023
Hernandez
United States of AmericaThere isn’t anything we didn’t like. We loved our stay there.
What we really liked about walking into the Hotel we were greeted as soon as we walked in. The front desk staff two ladies very sweet. I wish we would have got there names. The rooms are very nice modern. We didn’t use the pool or hot tub or gym.
Stayed in July 2023
Reviewed: July 24, 2023
David
United States of AmericaI wasn't aware of the $20 parking fee
I didn't see a place for breakfast
Stayed in July 2023
Reviewed: July 12, 2023
Jesus
United States of AmericaI have to pay for the parking.
Stayed in July 2023
Reviewed: July 10, 2023
Chelsea
United States of AmericaParking was convenient but confusing to figure out. After I knew where to park, it was fine.
Spacious, modern room! Proximity to grocery store, coffee shops, and affordable restaurants.
Stayed in June 2023
Reviewed: July 10, 2023
Grecia
United States of AmericaWe liked everything about the property.
It was an exceptional hotel. Our room was amazing. Very clean and modern style. Local stores and restaurants. Great location.
Stayed in July 2023
Reviewed: June 20, 2023
Shanon
United States of AmericaI wish I had a bath tub
Everything was perfect, the staff was incredibly kind and sincere. Great location as well
Stayed in June 2023
Reviewed: June 19, 2023
Donna
United States of AmericaOperating the elevator with room key didn't function very well.
room was very spacious. Outdoor pool and area was very nice. Very refreshing and relaxing for a busy area of downtown.
Stayed in June 2023
Reviewed: June 12, 2023
Pedro
United States of AmericaI have none to make this place as far as to make it better.
The location to this hotel was in the great location was very convenient, surrounding stores. In the hotel and outside was very quiet and relaxing.
Stayed in June 2023
Reviewed: May 28, 2023
Wendy
United States of AmericaNothing I can think of
Nice, clean and safe area
Stayed in May 2023
Reviewed: May 28, 2023
Kristin
United States of AmericaGreat location and beds were comfy!
Stayed in May 2023
Reviewed: May 25, 2023
Jane
United States of AmericaIt was great—nothing to dislike.
Everything was perfect. The staff was super friendly, and the food was great in the restaurant. The room was clean and quiet.
Stayed in May 2023
Reviewed: April 16, 2023
Minwei
United States of AmericaThe room is so great! very modern and comfortable. I like their design!
Stayed in April 2023
Reviewed: March 13, 2023
Jennie
United States of Americano room service or valet parking
close to stores and restaurants
Stayed in March 2023
Reviewed: March 13, 2023
Vivek
United States of AmericaLocation is perfect
Stayed in March 2023
Reviewed: February 6, 2023
Kiente
United States of Americathe phone in the room didn’t work, and the shower door wouldn’t stay closed
Stayed in February 2023
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