633 North Saint Clair Street, Streeterville, Chicago, IL 60611, United States of America
#75 of 181 hotels in Chicago
Guests' ChoiceBased on 613 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Erik
United States of AmericaA/C didn’t work for first part of stay. Was told everything but it will be fixed. No word in advance it was not working or when it will be fixed. Room wasn’t sweltering (high I noticed was 80). Some communication and acknowledgment of inconvenience and some compensation would have been appropriate at a minimum.
Location was great. Clean and friendly staff.
Stayed in April 2024
Reviewed: April 3, 2024
Thi
AustraliaWifi is terrible. I can connect to internet hotel. Hotel is near emergency department so very noisy with ambulance car or fire alarm car.
Location is good.
Stayed in March 2024
Reviewed: February 26, 2024
Ivan
United States of AmericaTVs are a little outdated.
Great location, modern look, friendly staff, great restaurant and bar inside.
Stayed in February 2024
Reviewed: January 27, 2024
Carolina
Brazil- Apartment View is not the best - No staff offered to help with my luggage - having to take 2 elevators is a bit boring sometimes but they were readily available during my stay - Staff took over 3 days to reply my messages on Booking.com after the stay to help me with a specific matter
- Very convenient having a Starbucks in the building - Room was spacious - Loved the lights under the furniture - Hotel lobby is very lively - Comfortable bed - Amazing location - Good amenities inside room - good closet size for one person - Good gym - Would easily come back, it is a great choice
Stayed in December 2023
Reviewed: January 2, 2024
Ak
United States of AmericaWe loved the executive suite! All the facilities were great! The room was clean and the bed was comfortable. The staff is a credit to the organization!
Stayed in January 2024
Reviewed: December 16, 2023
Rick
United States of AmericaConvenience and clean
Stayed in December 2023
Reviewed: December 11, 2023
Adib
LebanonThe reception staff should be more friendly and cooperative except the person who checked us in and the lady that checked us out The breakfast buffet could be more rich for the price
The location and service
Stayed in December 2023
Reviewed: November 23, 2023
Z
United States of AmericaLocation due to the parking issue
The size of the bed in our room The Starbucks The carpet
Stayed in November 2023
Reviewed: November 19, 2023
Zenyya
United States of AmericaNothing
Loved where it was located the restaurants and bars inside of the building
Stayed in August 2023
Reviewed: November 15, 2023
Matthew
United States of AmericaThe pool was small but nice.
The overall experience was great. The location, hospitality and amenities were a great mix.
Stayed in November 2023
Reviewed: November 9, 2023
Nour
United States of AmericaSlightly expensive
Perfect location, comfortable bed
Stayed in November 2023
Reviewed: October 12, 2023
Michelle
United States of AmericaParking
Location
Stayed in September 2023
Reviewed: October 1, 2023
Taylor
United States of AmericaPrice of valet parking.
Everything was great. We were right next to the hospital, so it was noisy, but that’s out of control of the staff. We were actually hoping to stay an extra night, but the hotel was completely booked.
Stayed in September 2023
Reviewed: September 27, 2023
Gosia
United States of AmericaEverything was good.
Room spacious and clean. Neighborhood is quiet and feels safe.
Stayed in September 2023
Reviewed: September 20, 2023
Byron
GuatemalaAll OK
Nice staff
Stayed in September 2023
Reviewed: September 16, 2023
Harold
United States of AmericaIt’s just me but, I can’t stand Chicago traffic. We are from central Il.
Convenient, we had a appointment at NW. perfect place for us and with valet parking. Also had a great breakfast!
Stayed in September 2023
Reviewed: September 14, 2023
Jillian
CanadaNa
Location
Stayed in September 2023
Reviewed: July 22, 2023
Amber
United States of AmericaCheck in was quick and easy. Room was clean. Location was great.
Stayed in June 2023
Reviewed: July 13, 2023
Tara
United States of AmericaLocation was close to sights we were interested in.
Stayed in July 2023
Reviewed: July 10, 2023
Jacqueline
Puerto RicoThe mattress was lumpy and you could feel the coils
Stayed in July 2023
Reviewed: July 3, 2023
Ozgur_ozturk
TurkeyIn the reception I was not allowed to enter pin code for my credit card, so I couldn't use it, had to use another credit card to pay. I don't understand why you don't have appropriate software/equipment/pos etc to allow pin code input. This is not my choice, it's an obligation forced to me by the bank... No EU socket in the room.
Location is walking distance to riverside Comfy bed, clean, silent room
Stayed in June 2023
Reviewed: June 20, 2023
Ashima
United States of AmericaThis will sound funny but the toilet flushes are LOUD- especially inconvenient when you have to go to the bathroom at night! Also, changing 2 elevators (one to the lobby then the other to guest rooms was a bit inconvenient). Lastly, the hotel provided us with a pack n play instead of a real crib with no proper mattress and was small- my daughter was very uncomfortable 😣
The location is prime! The hotel is clean and has everything one needs to enjoy Chicago!
Stayed in June 2023
Reviewed: June 5, 2023
Dina
United States of Americathe pool was available but it’s small and too many people in it at the same time
I liked the location, room was ok. breakfast was good also good variety of fruit and breakfast items.
Stayed in April 2023
Reviewed: May 26, 2023
Myungjin
United States of Americasmall size pool
Stayed in May 2023
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