Reviews of Hyatt Centric Faneuil Hall Boston This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
54-68 Devonshire St, Financial District, Boston, 02109, United States of America
#29 of 93 hotels in Boston
Guests' ChoiceReview Score
Based on 1589 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
9.0
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Location
9.6
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Facilities
8.5
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Staff
9.1
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Value for money
7.9
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Free WiFi
8.7
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Reviewed: May 13, 2024
Mc
Ireland3 Reviews8.0“looking forward to going back some day”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
could have been better choice for breakfast and evening meal
location was brilliant staff very friendly and helpfull
Stayed in May 2024
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Reviewed: May 12, 2024
Susan
United States of America3 Reviews10“Great Location, Very Comfortable!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The location for us to go to TD Garden for a Bruins game was great! We had dinner in the hotel before the game and it was great!
Stayed in May 2024
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Reviewed: May 10, 2024
Mark
United Kingdom4 Reviews9.0“Perfect, very reliable”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Great breakfast and very friendly service. Carlisa Mason on the front desk was very helpful and friendly.
Stayed in May 2024
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Reviewed: May 9, 2024
Luc
United States of America1 review1 helpful vote10“It was great!”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Not much.
Great location, walkable everywhere.
Stayed in May 2024
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Reviewed: May 8, 2024
Niall
Ireland7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
The resort fee was exorbitant. Food overpriced. One of the elevators was out of order. On several occasions I had to go down seven flights of stairs as our room was on the 7th floor. On the day we were leaving -at 05.00 in the morning- the elevator was stuck on the 7th floor. It was more than inconvenient. At the very least part if my money for accommodation should be refunded
The location was ideal. The staff were attentive and obliging. Any questions were answered. Most of the tourist areas were easily accessible.
Stayed in May 2024
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Reviewed: May 8, 2024
Ja
United States of America1 review1 helpful vote8.0“Great location and access but a bit expensive”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 5 nights
THe hotel was rather expensive - base rate of $385 with an additional service fees of $92.32 (state and city occupancy destination fee, tourism fee ) ballooned to $476.65 - (
LOCATION was amazing.. access to all the downtown highlights - the North End as well as T to come in from the Airport as well as access to other destinations
Stayed in May 2024
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Reviewed: May 5, 2024
Renee
Canada11 Reviews2 helpful votes9.0“Good hotel”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
Not the hotel's fault, but even though there is a cozy atmosphere all over inside, there is construction in a building accross the street and they seem to work at night, so rather quiet during the day but can be very loud in the evening until midnight. One night was on and off but the second night was extremely loud from 10pm to midnight (sounded like concrete cutting).
The staff is welcoming and helpful. There is a nice lobby with a coffee shop. The room is not too big but comfortable, very similar than showed in pictures. I always find it practical to have a restaurant in the hotel because it can be difficult to find breakfast places around the hotel. Just like in any big cities, a little pricey but we still enjoyed it. Well located, we left the car in a parking for three days and visited the city by foot easily.
Stayed in May 2024
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Reviewed: May 4, 2024
Frank
United States of America36 Reviews3 helpful votes9.0“GREAT LOCATION. PROFFESSIONAL STAFF MODERN IN AN OLD LOCATION (which is good”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
FEW OLD TIMES CONNECTION
CLEAN. HAS IT ALL. LOCATION. MODERN
Stayed in April 2024
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Reviewed: May 3, 2024
Michael
United States of America10 Reviews1 helpful vote9.0“A Great Location to Enjoy Boston's Many Sites”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 6 nights
The shower in our room was very small and when we used it, it leaked water onto the bathroom floor
Excellent location for access to Boston's historical sites including the Freedom Trail. And it is very close to Boston's subway trains which allowed us to travel to many different locations such as Cambridge and MIT. There is an attached cafe/restaurant in the hotel's lobby that served breakfast and dinner - the food was very good and the prices were reasonable. The staff was very friendly and accomodating.
Stayed in April 2024
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Reviewed: May 3, 2024
Markus
Austria90 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Please clean the windows
Stayed in April 2024
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Reviewed: May 1, 2024
Karen
United Kingdom5 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
The coffee machine in the room was a bit of a let down other than that the room was ideal.
Location was fabulous, everything was easily accessible from the hotel
Stayed in April 2024
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Reviewed: May 1, 2024
Peter
Netherlands33 Reviews2 helpful votes8.0“Great staff”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
It is not easy to eat "normal", European style, if you don't know where to go for it. The hotel has a coffeebar, incl. the usual sweet and pre-prepped bites you find on any streetcorner, but would not recommend this. There is however a supermarket near City Hall, where you can get whatever you like.
Location and general level of service is great. Helpful staff. A big positive for Boston is that you can actually drink the tapwater (unlike places such as New York)
Stayed in April 2024
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Reviewed: April 30, 2024
Joshua
United States of America14 Reviews6 helpful votes10“Great Location Great Hotel”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing comes to mind.
Location is wonderful, just steps from the Boston Massacre site and near several subway lines. Cleaning staff was pleasant and I was able to check into my room early. Room was very clean.
Stayed in April 2024
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Reviewed: April 24, 2024
Andrei
Denmark48 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Doors to the bathroom - the holes are huge. Definetly can be done better.
Fine, clean room. Perfect location - close to metro and to anything in the city. Nice restaurant in lobby.
Stayed in April 2024
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Reviewed: April 23, 2024
Alexis
Switzerland1 review8.0“Great”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Stayed in March 2024
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Reviewed: April 23, 2024
Scott
United States of America3 Reviews1 helpful vote10“Very beautiful hotel, great location”- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Na
Great location
Stayed in April 2024
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Reviewed: April 21, 2024
Christiana
United States of America3 Reviews1 helpful vote10“Perfect.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Location, cleanliness, and very helpful and friendly staff!
Stayed in April 2024
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Reviewed: April 20, 2024
Marc
Netherlands5 Reviews1 helpful vote7.0“Cozy hotel ideally located.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
there was a constant noise due to the air ventilation all night long, despite of switching off the air conditioning. Was too tired to call the front desk. Had to sleep with my head under a pillow . Didn’t try the breakfast.m that is typically over priced in these hotels. There are plenty of good options in the neighborhood.
Cozy room with excellent bed, slick design and all the amenities. Lots of details that make it comfortable. Friendly staff.
Stayed in April 2024
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Reviewed: April 20, 2024
Eric
Australia7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was a bit small and there was hardly any space to put our stuff and move around.
The location of the hotel is perfect. We were close to everything, the markets, cafes, train terminals etc.
Stayed in April 2024
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Reviewed: April 18, 2024
Teresa
United Kingdom1 review10“Wonderful stay with wonderful staff”- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
We were on floor two over looking a street. No view
The staff were so polite and so so friendly The room was satisfactory
Stayed in April 2024
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Reviewed: April 17, 2024
Lukasz
United States of America25 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Number of additional service fees and charges at this location - they were shown at the process details at last step but you just need to be aware of it.
Central location, close to everything downtown
Stayed in February 2024
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Reviewed: April 17, 2024
Haylie
United States of America1 review10“Pleasant”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Loved the location and our corner room
Stayed in March 2024
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Reviewed: April 15, 2024
Howe
United States of America2 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Taxes and fees.
Location was awesome
Stayed in April 2024
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Reviewed: April 14, 2024
Nicholas
United States of America2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No snacks in the hotel to buy
Location was perfect
Stayed in April 2024
