54-68 Devonshire St, Financial District, Boston, 02109, United States of America
#31 of 93 hotels in Boston
Guests' ChoiceBased on 1588 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
7.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 13, 2024
Melanson
United States of AmericaThere was a hole in the top sheet on our bed. We needed better instructions for arriving at the building. We had no idea how to use the valet parking or where to park our car initially.
The entire staff was friendly and helpful with any questions or concerns that we had during our stay.
Stayed in February 2024
Reviewed: February 13, 2024
Pui
Hong KongIt is spacious. Equipped with nice beddings. Electronic shades. Faneuil Hall Market Place is just next door.
Stayed in February 2024
Reviewed: February 12, 2024
Mary
United States of AmericaLocation great everything good no
Stayed in February 2024
Reviewed: February 11, 2024
Daniel
United States of AmericaThe one and only negative thing i can even mention was the lack of help at the valet. Only one person dealing with pick ups and drop offs. But nothing “bad” about the hotel
I loved the location and that it was walking distance from so much. The room was amazing and the staff was friendly
Stayed in February 2024
Reviewed: February 10, 2024
Traveller
Thailandnothing
It 's very good hotel and staff.
Stayed in November 2023
Reviewed: February 7, 2024
April
United States of AmericaCan't say anything negative about the place. Maybe, complimentary breakfast would have been perfect to my already great stay here. =D
First time staying here. Location, cleanliness and comfort all met my expectations. My stay here was very pleasant.
Stayed in February 2024
Reviewed: February 5, 2024
Fiorina
IrelandRooms - can hear other guests
Location, value for money and staff very helpful
Stayed in January 2024
Reviewed: February 5, 2024
Julie
United States of America1. Not enough space between the bed and the walls. 2. wood around the bed sticks out and I have a gash in my leg from hitting the corner. 3. the trash truck showed up around 2 each morning.
great location and the staff was friendly.
Stayed in February 2024
Reviewed: February 5, 2024
Alison
United States of AmericaNo
Room was not big but space was used well and lighting was good. Very clean, staff very helpful. Valet parking was very efficient. Very good location for walking around.
Stayed in February 2024
Reviewed: February 4, 2024
Lawrence
United States of AmericaLocation!
Stayed in February 2024
Reviewed: February 1, 2024
Renato
United KingdomSmall rooms
Good hotel, good position, clean and nice staff
Stayed in January 2024
Reviewed: February 1, 2024
Nathalia
United States of AmericaParking is expensive but there are cheaper alternatives near by
Location was perfect
Stayed in January 2024
Reviewed: February 1, 2024
Daniel
United States of AmericaNo desk
Cleanliness
Stayed in January 2024
Reviewed: January 31, 2024
Szne09
United States of AmericaStandard room and shower area was a bit small
Location is great in downtown Boston, staff is nice and friendly (Sulaka was very kind and helpful in getting us settled in early), rooms were clean and had the basic amenities
Stayed in January 2024
Reviewed: January 31, 2024
John
AustraliaSmall rooms
Location
Stayed in January 2024
Reviewed: January 29, 2024
Opal
United States of AmericaEverything was on point
It’s location Staff super friendly
Stayed in January 2024
Reviewed: January 29, 2024
Claire
United States of AmericaRoom was small. No attendant readily attending to the coffee/breakfast area. Waited for a while for someone to come over. Provided coffee free of charge which was a nice touch.
Comfy bed. Wasn't sure what to expect for a large double bed - it was wider than expected.
Stayed in January 2024
Reviewed: January 26, 2024
Saray
United States of AmericaSúper clean and great location
Stayed in January 2024
Reviewed: January 23, 2024
Alexa
United States of AmericaThe coffee bar could have used more attention. Was not too impressed with qualify of drinks there.
We loved the customer service element of our stay. Julio specifically was incredible and went out of his way to make us feel welcome.
Stayed in January 2024
Reviewed: January 23, 2024
David
New ZealandGreat Location, right in the heart of the city. Would definitely stay again.
Stayed in November 2023
Reviewed: January 23, 2024
Anne
PortugalNothing
Location. Staff
Stayed in January 2024
Reviewed: January 22, 2024
Colin
United States of AmericaThe shower door was extremely difficult to open
Location was great and staff was very helpful and nice
Stayed in January 2024
Reviewed: January 22, 2024
Laura
United States of AmericaBeautiful hotel, very friendly staff and very helpful with any need you have. Rooms are very clean and comfortable. Would definitely stay there again
Stayed in January 2024
Reviewed: January 19, 2024
Kierstan
United States of AmericaThe bathroom was a bit small, however it worked for just the two of us.
The breakfast was exceptional and the location was perfect for exploring the city within walking distance to TDGarden and Fanuel Hall. Staff were helpful and friendly and we would definitely stay here again.
Stayed in January 2024
Reviewed: January 19, 2024
Philip
United KingdomOne lift wasn’t working at all and then the other broke down for a day or so - not great when you’re on 10th floor and my daughter was unwell
Location and rooms plus staff were kind
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content