30-32 West 31st Street, NoMad, New York, NY 10001, United States of America
#218 of 414 hotels in New York
Guests' ChoiceBased on 775 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 6, 2023
Jane
United KingdomNot enough milk/ creamer
View of Empire State Building
Stayed in August 2023
Reviewed: July 28, 2023
Lisa
United States of AmericaVery small hotel
Location was fantastic
Stayed in July 2023
Reviewed: July 25, 2023
Wynter
United States of AmericaThe size of the room was a bit small.
The locations was great and the bed was comfortable
Stayed in July 2023
Reviewed: July 23, 2023
Suttiwan
United States of AmericaStaff are friendly and helpful. Our room is clean. Location is great.
Stayed in July 2023
Reviewed: July 22, 2023
Gail
United States of AmericaSmall room but clean and a good location.
Stayed in July 2023
Reviewed: July 21, 2023
Carla
United KingdomVery small room not much space, storage in room Tea/coffee gone by 10.15!
Good location & nice rooftop bar Clean and comfortable Friendly helpful staff Free tea/coffee in the morning in the lobby
Stayed in July 2023
Reviewed: July 17, 2023
Gregory
FranceAir Con was awfully noisy. Had to cut it off at night with hot july weather...
Very good location, friendly staff.
Stayed in July 2023
Reviewed: July 14, 2023
Rafael
Braziltoo small
localization
Stayed in July 2023
Reviewed: July 13, 2023
Marketa
Czech RepublicSingle use paper glasses everyday changed, glass ones would be nice and planet friendly. Missing some space - wardrobe, drawers - to put the clothes in. And in bathroom we have missing the cotton pads etc.
Good placement of hotel and suprisingly great view from the terrace. Also nice that everyday the towels were changed since the humidity was so high that they would never get dry.
Stayed in July 2023
Reviewed: July 9, 2023
Patrick
BelgiumVery good location
Stayed in May 2023
Reviewed: July 8, 2023
Scott
United States of AmericaNo Buffett breakfast
Great view of the city. Very good spot for the exhibit I went to see.
Stayed in July 2023
Reviewed: July 6, 2023
Melissa
United States of AmericaSuper clean, beautifully decorated and such an easy and awesome location. The rooms were well appointed.
Stayed in July 2023
Reviewed: July 5, 2023
Wendy
United States of AmericaRoom was small, but that's New York!
Easy check in/out. Staff was friendly and accommodating. Location was easy to get to any neighborhood.
Stayed in July 2023
Reviewed: July 2, 2023
Nihal
United KingdomDoors slam quite loud. AC is loud too
Staff are helpful and wonderful. Shower and bed is good. Location is great
Stayed in July 2023
Reviewed: June 30, 2023
Annica
MaltaTheres a very small restaurant, no room service and dont know about the breakfast. No good lobby or bar to hang out. The rooftop bar is nice, when open, but only open 5-11 pm. But you eat or get any food nearby. They took a $250 deposit when checking in,which you get back 3-10 business days after checking out. But maybe thats US standard?? Tiny towels. Ok
Very comfortable beds and good shower in very good location, walkable to many attractions. Im guessing the room is large by new york standards. Lots of good places to eat around. Highly recommend Friedmans Bagels, Miss Korea Bbq, Bear donuts just a minute or so away. Get your breakfast takeaway and eat on the hotel rooftop! Location is great especially if you like korean food.
Stayed in June 2023
Reviewed: June 29, 2023
Caitlin
United States of AmericaThe bed was a little hard and the comforter wasn’t in a cover.
Great location, easy to find, always staffed, safe and clean.
Stayed in June 2023
Reviewed: June 29, 2023
Medilyn
PhilippinesThe room is so small without any space that we could place our luggages. The lighting is kind of dark. And the worst is the noise of the aircon , you feel like you are inside the boat with the noise of the engine, that is the description i could give how loud the noise of the AC. Overall, not worth the amount that we paid for the room. We are not able to sleep well during our stay. When we went to the roof top, there was a cockroach. This the worst hotel that I have stayed so far. I am truly disappointed with my stay at Hyatt Herald square . I hope booking .com will look into this matter.
It was clean and modern. The staff are very accommodating.
Stayed in June 2023
Reviewed: June 24, 2023
Paquette
United States of AmericaA/C rattled off & on but white noise drowned it out for most part.
Affordable & location
Stayed in June 2023
Reviewed: June 23, 2023
Joyce
United States of AmericaGreat location
Stayed in June 2023
Reviewed: June 22, 2023
Andrea
CanadaGym/workout room was below basic, only elliptical and treadmills. No weight machines which would have been great----only free weights. Our first room was lovely and roomy only there was a horrible buzzing noise coming from the ceiling right over our heads in bed which was continuous. At 1AM the staff downstairs changed our room for us. Much smaller room but quiet. No full length mirror which made it difficult to dress.
The staff was very friendly and helpful. The hotel design was lovely.Love the front desks with the newspaper and some of the art too. Bed was comfy and bedding very clean.
Stayed in June 2023
Reviewed: June 16, 2023
Luis
United States of AmericaI expected the TV to have access to streaming platforms such as Netflix. And I could hear a lot from the hallways although it claimed the rooms were soundproof.
The cleanliness was great. Room was spacious.
Stayed in June 2023
Reviewed: June 15, 2023
Knopp
United States of AmericaPerfect location and lovely staff members.
Stayed in June 2023
Reviewed: June 10, 2023
Monica
United States of AmericaBecause there wasn't room service I rated the hotel lower overall. The signage was poor as I didnt know where the restaurant was located and assumed the highest floor was a rooftop deck.
Stayed in June 2023
Reviewed: June 8, 2023
Tawni
United States of Americahowever, I understand that this is New York, everything is expensive I get it. Me and my boyfriend had the king room for one night which was $270. The issue is that they charge $250 incidental fee just for ONE day! I understand that they have to charge a holding fee, but like basically when you check in you have already spent $250 spending money cause their incidental fee is so high. it’s literally ridiculous. Not to mention although the room was nice is was super small, not a lot of room to move around, no microwave, not a lot of room to put clothes if you need it. I just feel like to charge such a crazy amount for a potential “incident” and to not be some fancy hotel is crazy to me. Probably won’t stay here again.
the property itself was nice, the room was clean, the bathroom was pretty nice, they had a rooftop bar and dining, so the features were nice.
Stayed in June 2023
Reviewed: June 7, 2023
Yuralkys
Puerto RicoRoof top was closed.
location
Stayed in June 2023
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