Price on the snacks at the front desk Outside Windows in the pool area was dirty but everything else was fine Glad to stay at the hotel No real complaints here would be nice if every room had 2 TVs

Glad i was able to get a room next to the pool cause that is one reason we travel to Anchorage I take them to town to go swimming and shopping the oldest has a disability so having the room next to the pool was a plus

Stayed in April 2024

The room was not ready at 3pm, the Living room TV did not work.

I like location.

Stayed in April 2024

The coffee in the morning tastes like it was filter through a dirty gym sock. Awful coffee! Spend a little extra and buy quality…buying local would be even better. As new as the property is, I’m surprised there are no USB connections. Updated lamps could solve that.

Breakfast was better than expected with more choices. Room was very comfortable.

Stayed in April 2024

the property is good relaxing , but the customer service annoying

very nice

Stayed in February 2024

The room was clearly in need of a few repairs but nothing major that really affected our stay.

We were greeted with a friendly welcome and checked in with an upgrade. Our room was well appointed and was in a decent working order. The breakfast was good and had plenty of variety and staff were always helpful and efficient.

Stayed in September 2023

Room not well insulated from outside road noise

Great room near airport. Helpful staff

Stayed in August 2023

Nice clean and comfortable hotel. Staff was friendly and helpful. Breakfast included hot items.

Stayed in July 2023

bathroom door was too hard to slide, no body wash provided in the bathroom. Even after requesting, we were handed few shampoo and bar soap. sink tap had missing flow control, the water spills all over the place

room was updated and modern with small kitchen. breakfast was good.

Stayed in July 2023

Restaurant meals had a limited selection to choose from. They had run out of some choices.

Location was great for the airport, we didn't get the chance to sample breakfast, as we had a 5 am start but they gave us a take away breakfast. The airport shuttle was a bonus.

Stayed in July 2023

Food selection was far less than mediocre. Would have liked to have a more complete restaurant available in house.

Location and cleanliness

Stayed in June 2023

Reception girls did not know what was available in the area to see, we were advised incorrectly of the location premises we wanted to go as we were walking it was too far to go to the correct location

Good value

Stayed in May 2023

The location is a little difficult to access.

It was spacious and clean

Stayed in June 2023

Location in business park - but close to airport.

great staff. Good size room. Very clean

Stayed in June 2023

In the store in the lobby they only had 3 options for drinks and they were all soda

The breakfast was not good and the mini store in the lobby didn’t have many options

Stayed in February 2023

There is no shuttle bus to downtown so we end up using uber/lyft. A 4-mile ride costs around 30 dollars... we spent around 60 dollors for our trip to downtown.

We arrived to the airport fairly late around 1:30am and requested a shuttle bus to the hotel. There are 2 stuff per shuttle bus and they are nice and helpful. The check in is super fast and the room is very clean and spacious. It also contains a kitchen, a living room. Breakfast is nice and generous. They provide take-away box and also there are snacks you can grab.

Stayed in December 2022

the room was cold, and the heat didn’t work very well.

it was clean

Stayed in December 2022

Tv. The remote was missing and the replacement was hard to use. We streamed one show from our tablet with our daughter help. Although the food was tasteful but cold

The accommodations were great and bathrooms were clean. Bed was soft

Stayed in September 2022

Nearby restaurants are very limited. The hotel has limited lunch/dinner service and there is an Italian Restaurant about 1/4 mile away. We went to the Bear Paw Pub which is closer to 1/2 mile away. The sidewalks are not easy to get to from the property requiring walking well out of your way unless you like walking through a water filled ditch.

This is a newish property conveniently located near the airport. The breakfast selection were good. The room was nicely furnished and comfortable.

Stayed in August 2022

had a fire drill 4 oclock in the morning ruined my sleep

was put in a room next to the door found a bug in the bathroom

Stayed in September 2022

Honestly my only complain was the nasty "rain forest" coffee in the lobby. It tasted like acid sludge.

Bed was so comfortable, property was clean and staff was helpful. There was a fire alarm at 4am and since we had asked the day before if we could check out (they wouldn't let us because it was too late in the day so we stayed) , I asked after the fire alarm and the kind reception person took off a night. Thank you Hyatt, whenever we visit Anchorage from Fairbanks, we will be sure to stay with you.

Stayed in September 2022

The room was clean and very spacious. The location was good, relatively close to restaurants. My family of 4 was very comfortable in this one bedroom. Breakfast was good and looked fresh and each day was something new.

Stayed in August 2022

The door to the bathroom was difficult to open and close. It was a barn style door and just didn't slide well. I did not report it to the front desk because they were always busy with other guests and it wasn't that big of a deal. We were just staying for one night.

main lobby and room were very clean. We were able to check in a little early and I appreciated that. The shuttle from the shuttle from the airport was very helpful as well.

Stayed in August 2022

Room AC was out. Glad that they able to move us to another room on the same floor

Easy location to downtown via Uber

Stayed in August 2022

Nothing.

Breakfast was great, beyond the usual. Comfortable beds.

Stayed in June 2022