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  5. Reviews of Hyatt House Atlanta Downtown

Reviews of Hyatt House Atlanta Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

431 Marietta Street NW, Atlanta, GA 30313, United States of America

#127 of 264 hotels in Atlanta

Guests' Choice

Review Score

Based on 1018 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    Wonderful hotel with amazing staff and facilities!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There is only one thing that was left to be desired and that was the hot water. The shower was absolutely beautiful but the water wasn't hot enough. It just took a while to heat up enough for me.

    Checked in late, about 11pm, we were so tired from a long drive and we just wanted check in to go smoothly. We pulled up, the valet attendant instantly greeted us and went to get us a luggage cart. He helped us load our luggage and he was so nice. Also valet parking was only $45 per night with in and out privileges which was great! Going inside to the lobby we were greeted by the receptionist and the security guard! Both were so friendly and they made check in super easy and fast. Then the security guard even took our luggage cart and helped us all the way to our room on the 7th floor! The night security guard was so sweet to us and I really wish I remembered his name. On our way up to our floor he told us what all was around the hotel and he even told us where we could take our dog outside. Very pet friendly! There's a doggy relief area right across the street. The next morning we went to breakfast and it was wonderful! Tasted amazing! Overall, absolutely wonderful staff, especially at night!! It was super clean, smelled great and the rooms were amazing. The bed was also so comfortable I never wanted to leave it lol. The views were also really wonderful! I've been to Atlanta a few times and I've been to different hotels because I never really found anything I was wowed by. This hotel is 100% my go to hotel from now on. I really recommend staying here.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    It's decent
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn't get the same experience. There was a smelly fan that permeated the hallway on our floor and the when coming down to breakfast... half of it wasn't set up. If you expect me to check out by 12 on your schedule.... give me my GD FULL breakfast on my schedule (based on when u say it will be available to eat... no milk for 30 minutes to eat my cereal.. no fruit... no orange juice; just apple juice and I'm allergic). Also, the lost and found (if you truly have one) could be more helpful (basing this on a visit a year ago and was given the runaround over the phone and this visit I inquired and suddenly they could just walk down the hall to check)?!?!

    Close to venue for concert we were attending. Stayed here before and though we'd get the same great experience.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the shower was like warm at best but other that that it was great

    everything but the shower

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Was an in and out trip
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was bit transitional but the hotel was nice and clean

    Location, Price and Room was really nice and clean

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    The stay was ok but we probably won't stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was mediocre. The location was ok but not great. The room felt clean enough.

    The staff was very helpful and friendly. They exceeded my expectations

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I purchased on line, but they charged extra for valet parking 🤨 . Im ok to pay 💰 but if they were mentioned at the beginning i dont mind they should be clear on it. They also withhold an ($ 100 ) as a deposit🤔 that’s weird because was not a house I did my purchase for 153.46 and at the end i paid 198.46 Guy at front desk was not friendly and i understand he was alone, taking phone calls, customers 👍 So hotel is good but if you want to make a reservation be aware on price

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    only valet parking

    Stayed in March 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far from city

    Big space

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Really liked it. But the rooms good. But the bathroom was dated and had many dings. Shower was hard to figure out. But the breakfast was great ( as long as they didn’t run out ). Early the better. Overall excellent breakfast. And staff was excellent.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Pleasant staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Inadequate parking spaces.

    Convenient location.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Not up to my expectations for a Hyatt.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We waited for about 10 minutes to checkin because there was no one at the front desk at 10pm. Besides, the pressure of the shower was ridiculously low. Also, the parking is way too overpriced - $45 per day for spots out in the open.

    Spacious and comfortable. The breakfast is ok.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    This location was very family friendly and great location to stay at.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 3 nights

    The location for this hotel was perfect. Less than a 10 minute walk to either Georgia Acquarium and Coco Cola Musuem along with other restaurants and parks. The breakfast was nicely set up with plenty of options.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Was a blast can’t wait to return back!
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything about the hotel honestly!

    The area was close everything!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No Keurig

    Convenient location and good breakfast!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Everything was ok
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The $45 parking fee

    The rooms

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Everything was great, except the parking options.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    $45 a night valet parking . I don’t like having to find someone with my keys to get into my vehicle.

    Great price for downtown close to the aquarium. Really good breakfast.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Our stay was good for the reason of our visit just wish we could of been informed about room service
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Informed about room services

    The location and area plus staff however I wish I could of been informed about how often room got clean.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Nice for a night
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay to park my car All the noise from the street could be heard all night and the pull out couch was uncomfortable

    Location to the aquarium

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Didn’t go to well
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    the food was cold, ran out quickly

    Not good at all

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Cannot think of anything

    Excellent location to Ga State Bar we were to attend and The Ga Aquarium which we visited. Staff were great and the facilities were very clean and comfortable. Breakfast was very good.

    Stayed in January 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to pay for parking.

    The location of the hotel to various amenities.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    I would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location wasn’t near too many food options

    The breakfast was delicious. They had meat alternatives.

    Stayed in January 2024

  • Reviewed: February 16, 2024

    7.0
    It was okay. Close to all the fun activities. Walking distance. Great views.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower wasn’t that great. The water pressure was low and inconsistent with the hot and cold. The valet wasn’t mentioned at all. So it was a pricy expense that was unexpected. I did not see “free parking” anywhere. The remote for the tv was old and didn’t work like it said it should, being able to access tv apps ect.

    The beds were comfortable. Breakfast was good. Being able to adjust the temperature of the room. House keeping was consistent.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    If we return to Atlanta, would stay in your hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Definitely the location;

    Stayed in February 2024

Showing 1 - 25

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